Appendix IV FY 2011 Federal EEO Complaint Processing Tables

Government-Wide EEO Complaint Processing, Appellate Receipts And Closures, And Alternative Dispute Resolution
(Data provided by agencies' EEO Form 462 Reports)

Table B-1 Total Work Force, Counselings, and Complaints

Table B-1a Total Work Force, Counselings, and Complaints Sub Component-Data

Table B-2 All Timely Completed Counselings

Table B-2a All Timely Completed Counselings Sub Component-Data

Table B-3 Outcomes of All Pre-Complaint Closures

Table B-3a Outcomes of All Pre-Complaint Closures Sub-Component Data

Table B-4 Pre-Complaint ADR Offers, Rejections, and Acceptances

Table B-5 ADR Pre-Complaint Resolutions

Table B-6 Benefits Provided in All Pre-Complaint Settlements

Table B-7 Agency Timeliness Indicators (totals with and without USPS data)

Table B-7a Agency Timeliness Indicators Sub-Component Data

Table B-8 Complaints Filed Bases and Issues - Grand Total

Table B-8a Complaints Filed Bases and Issues - Cabinet Level Agencies

Table B-8b Complaints Filed Bases and Issues - Medium Size Agencies

Table B-8c Complaints Filed Bases and Issues - Small Size Agencies

Table B-9 Timeliness and Cost of All Completed Complaint Investigations

Table B-9a Timeliness/Cost of Complaint Investigations Completed by Agency Investigators

Table B-9b Timeliness/Cost of Complaint Investigations Completed by Contract Investigators

Table B-9c Timeliness and Cost of All Completed Complaint Investigations Sub-Component Data

Table B-10 Total Number and Average Processing Days for All Complaint Closures

Table B-11 Types of Complaints Closures

Table B-11a Types of Complaints Closures Sub-Component Data

Table B-12 Average Processing Days (APD) All Complaint Closures

Table B-13 Complaints Closed with Dismissals

Table B-14 Timeliness of Merit Final Agency Decisions (FAD) (No AJ Decision)

Table B-14a Timeliness of Merit Final Agency Decisions (No AJ Decision) Sub-Component Data

Table B-15 Complaints Closed with Findings of Discrimination

Table B-16 Complaints Closed with Findings of No Discrimination

Table B-17 APD FADs / Final Orders (FOs) Fully Implementing (FI) AJ Decisions

Table B-18 Average Processing Days, Final Orders Not Fully Implementing (NFI) AJ Decisions

Table B-19 Complaint ADR Offers, Rejections, and Acceptances

Table B-20 ADR Complaint Resolutions

Table B-21 Complaint Closures with Benefits

Table B-22 Complaint Closures By Statute

Table B-23 Summary of Pending Complaints By Category

Table B-24 Agency Staff Resources

Table B-24a Contract Staff Resources

Table B-25 Agency New Staff Training

Table B-26 Agency Experienced Staff Training

Table B-27 Contractor New Staff Training

Table B-28 Contractor Experienced Staff Training

Table B-29 Appellate Receipts and Closures