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Table B-7 Profile Agency Timeliness Indicators (totals with and without USPS data)

Table B-7
FY 2011 Profile Agency Timeliness Indicators (totals with and without USPS data)
Agency Name Total Number Completed/ Ended Counselings (excluding remands) Total Number  Timely Completed/ Ended Counselings % Timely Completed/ Ended Counselings Total Number Completed Investigations Total Number Timely Completed Investigations % Investigations Timely Completed APD All Completed Investigations From Date Complaint Filed Total Number Complaint Closures APD All Complaint Closures from Date Complaint Filed Total Number Merit FADs (No AJ Decision) Total Number Timely Merit FADs (No AJ Decision) % Timely Merit FADs (No AJ Decision) APD Merit FADs (No AJ Decision) from Date FAD Required APD Merit FADs (No AJ Dec) from Date Complaint Filed/ Remanded
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 0 0 0.00% 1 1 100.00% 330.00 1 196 0 0 0.00% 0 0
Agency for International Development 35 24 68.57% 7 2 28.57% 293.86 13 483.85 2 0 0.00% 128 389
American Battle Monuments Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 53 52 98.11% 12 12 100.00% 133.33 16 357.5 5 1 20.00% 118.2 296.4
Central Intelligence Agency 42 37 88.10% 24 10 41.67% 286.75 23 357.17 13 11 84.62% 36.23 608.23
Chemical Safety and Hazard Investigation Board 0 0 0.00% 0 0 0.00% 0.00 1 60 0 0 0.00% 0 0
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0.00% 0 0 0.00% 0.00 3 258.67 0 0 0.00% 0 0
Committee for Purchase from People Who Are Blind or Severely Disabled 1 1 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Commodity Futures Trading Commission 1 1 100.00% 1 1 100.00% 330.00 0 0 0 0 0.00% 0 0
Consumer Product Safety Commission 9 5 55.56% 3 3 100.00% 121.67 7 364.71 2 2 100.00% 17.5 672.5
Corporation for National and Community Service 5 5 100.00% 1 1 100.00% 51.00 3 613 0 0 0.00% 0 0
Court Services and Offender Supervision Agency for the District of Columbia 13 13 100.00% 8 4 50.00% 186.75 7 342.71 1 1 100.00% 57 237
Defense Army and Air Force Exchange 358 283 79.05% 49 25 51.02% 194.55 119 313.42 25 18 72.00% 58.32 360.16
Defense Commissary Agency 212 189 89.15% 67 30 44.78% 198.06 114 250.43 26 26 100.00% 19.5 325.12
Defense Contract Audit Agency 46 42 91.30% 13 8 61.54% 174.92 21 320.95 7 6 85.71% 46.71 272.57
Defense Contract Management Agency 57 41 71.93% 9 1 11.11% 201.89 22 446.23 6 6 100.00% 48 707.5
Defense Finance and Accounting Service 120 119 99.17% 39 23 58.97% 196.33 62 262.02 15 15 100.00% 40.4 247.47
Defense Human Resources Activity 9 9 100.00% 4 2 50.00% 283.75 1 507 1 0 0.00% 293 507
Defense Information Systems Agency 31 31 100.00% 10 4 40.00% 306.20 13 679.92 7 1 14.29% 394 696
Defense Intelligence Agency 72 56 77.78% 18 8 44.44% 308.56 21 334.86 4 0 0.00% 147.75 372.25
Defense Logistics Agency 283 241 85.16% 88 28 31.82% 269.51 105 457.76 14 0 0.00% 207.43 590.71
Defense Media Activity 6 6 100.00% 2 2 100.00% 65.50 2 65.5 0 0 0.00% 0 0
Defense Missile Defense Agency 6 5 83.33% 4 3 75.00% 223.50 1 30 0 0 0.00% 0 0
Defense National Geospatial-Intelligence Agency 39 36 92.31% 16 16 100.00% 193.69 20 128.35 7 7 100.00% 48.14 324.43
Defense National Guard Bureau 108 105 97.22% 0 0 0.00% 0.00 18 393.67 0 0 0.00% 0 0
Defense National Security Agency 68 67 98.53% 14 11 78.57% 315.14 30 466.1 5 5 100.00% 60 60
Defense Nuclear Facilities Safety Board 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Defense Office of the Inspector General 10 10 100.00% 6 4 66.67% 207.67 6 210.33 2 0 0.00% 108 296.5
Defense Office of the Secretary - Wash. Hqtrs. Services 73 70 95.89% 38 24 63.16% 253.32 35 463.54 5 0 0.00% 146.6 443
Defense Security Service 20 20 100.00% 5 0 0.00% 232.80 6 411 3 3 100.00% 60 427.67
Defense Technical Information Center 1 1 100.00% 1 1 100.00% 151.00 0 0 0 0 0.00% 0 0
Defense Threat Reduction Agency 20 7 35.00% 3 1 33.33% 209.33 8 170 1 0 0.00% 166 414
Defense TRICARE Management Activity 13 5 38.46% 0 0 0.00% 0.00 3 221.33 0 0 0.00% 0 0
Defense Uniformed Services University 9 5 55.56% 0 0 0.00% 0.00 4 45 0 0 0.00% 0 0
Department of Agriculture 952 748 78.57% 441 186 42.18% 269.68 457 495.96 162 25 15.43% 203.46 637.85
Department of Commerce 448 428 95.54% 709 430 60.65% 226.61 687 289.09 165 33 20.00% 162.48 451.43
Department of Defense Education Activity 124 124 100.00% 42 39 92.86% 178.45 39 286.54 13 12 92.31% 50.31 298.62
Department of Education 65 60 92.31% 42 40 95.24% 191.62 43 430.33 26 26 100.00% 47.42 384.65
Department of Energy NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Department of Health and Human Services 706 624 88.39% 197 190 96.45% 147.62 378 308.7 108 58 53.70% 73.28 343.57
Department of Homeland Security 2,096 1,692 80.73% 888 531 59.80% 243.23 1,192 511.32 457 119 26.04% 237.21 578.65
Department of Housing and Urban Development 137 85 62.04% 60 8 13.33% 326.03 98 397.94 33 26 78.79% 110.39 335
Department of Justice 1,125 933 82.93% 531 407 76.65% 196.25 693 726.7 257 18 7.00% 535.05 959.87
Department of Labor 249 237 95.18% 101 97 96.04% 195.27 121 359.12 42 41 97.62% 56.71 308.79
Department of State 271 203 74.91% 89 43 48.31% 270.87 101 465.56 41 3 7.32% 123.15 424.44
Department of the Air Force 1,277 1,150 90.05% 287 65 22.65% 206.31 529 394.75 107 19 17.76% 304.9 629.66
Department of the Army 2,387 2,108 88.31% 510 163 31.96% 234.54 1,279 260.15 217 126 58.06% 60.45 440.44
Department of the Interior 571 480 84.06% 198 118 59.60% 233.73 279 493.18 77 14 18.18% 155.79 468.05
Department of the Navy 1,998 1,602 80.18% 314 138 43.95% 262.51 684 364.71 130 128 98.46% 59.04 503.39
Department of the Treasury 745 717 96.24% 339 322 94.99% 170.39 427 475.27 126 99 78.57% 48 405.04
Department of Transportation 620 591 95.32% 247 222 89.88% 145.66 338 320.75 93 47 50.54% 81.69 305.31
Department of Veterans Affairs 4,415 4,347 98.46% 1,598 1,275 79.79% 179.90 2,071 373.01 477 48 10.06% 116.87 434.31
Election Assistance Commission 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Environmental Protection Agency 92 71 77.17% 29 4 13.79% 247.21 43 697.4 20 0 0.00% 441 740.6
Equal Employment Opportunity Commission 54 45 83.33% 12 10 83.33% 150.25 31 321.71 10 5 50.00% 73.3 464.5
Export-Import Bank of the US 1 1 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Farm Credit Administration 1 1 100.00% 0 0 0.00% 0.00 1 157 0 0 0.00% 0 0
Farm Credit System Insurance Corporation 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Federal Communications Commission 14 14 100.00% 5 5 100.00% 61.00 5 30 0 0 0.00% 0 0
Federal Deposit Insurance Corporation 75 74 98.67% 20 20 100.00% 207.15 28 254.75 4 3 75.00% 54.75 450.25
Federal Election Commission 1 1 100.00% 0 0 0.00% 0.00 4 1,599.25 0 0 0.00% 0 0
Federal Energy Regulatory Commission 15 15 100.00% 0 0 0.00% 0.00 8 180 4 4 100.00% 60 180
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 6 5 83.33% 0 0 0.00% 0.00 3 564.67 1 0 0.00% 655 865
Federal Labor Relations Authority 3 3 100.00% 1 1 100.00% 194.00 1 273 1 1 100.00% 44 273
Federal Maritime Commission 3 3 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Federal Mediation and Conciliation Service 1 1 100.00% 0 0 0.00% 0.00 1 236 0 0 0.00% 0 0
Federal Mine Safety & Health Review Commission 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Federal Reserve System--Board of Governors 58 58 100.00% 7 6 85.71% 197.57 2 36.5 0 0 0.00% 0 0
Federal Retirement Thrift Investment Board 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Federal Trade Commission 17 17 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
General Services Administration 168 167 99.40% 65 45 69.23% 262.89 103 411.48 19 19 100.00% 44.37 423.58
Government Printing Office 81 73 90.12% 32 32 100.00% 214.47 39 279.79 20 2 10.00% 92.3 355.2
Harry S. Truman Scholarship Foundation 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Holocaust Memorial Museum U.S. 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Institute of Museum and Library Services 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Inter-American Foundation 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
International Boundary and Water Commission 8 8 100.00% 8 8 100.00% 109.13 5 194 3 3 100.00% 29.33 196.67
International Joint Commission: US & Canada NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
John F. Kennedy Center for the Performing Arts 2 2 100.00% 0 0 0.00% 0.00 3 191.67 1 0 0.00% 195 375
Marine Mammal Commission 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Merit Systems Protection Board 3 3 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Millennium Challenge Corporation 3 3 100.00% 0 0 0.00% 0.00 2 50 0 0 0.00% 0 0
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 67 54 80.60% 26 24 92.31% 173.77 59 426.92 12 0 0.00% 363.67 626.5
National Archives and Records Administration 24 19 79.17% 6 6 100.00% 168.50 11 485.64 3 2 66.67% 56 574
National Capital Planning Commission 1 1 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
National Council on Disability 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
National Credit Union Administration 12 12 100.00% 8 4 50.00% 191.25 6 240.33 0 0 0.00% 0 0
National Endowment for the Arts 26 26 100.00% 1 1 100.00% 120.00 0 0 0 0 0.00% 0 0
National Endowment for the Humanities 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 3 2 66.67% 1 0 0.00% 315.00 8 493 2 1 50.00% 51.5 510
National Indian Gaming Commission 3 2 66.67% 0 0 0.00% 0.00 2 323.5 0 0 0.00% 0 0
National Labor Relations Board 9 8 88.89% 11 8 72.73% 235.00 13 276.38 2 2 100.00% 30 270.5
National Mediation Board 3 3 100.00% 2 2 100.00% 78.00 0 0 0 0 0.00% 0 0
National Reconnaissance Office 8 8 100.00% 2 1 50.00% 416.50 4 259.25 0 0 0.00% 0 0
National Science Foundation 9 8 88.89% 6 4 66.67% 195.17 2 631 1 0 0.00% 116 486
National Transportation Safety Board 2 2 100.00% 0 0 0.00% 0.00 1 707 1 1 100.00% 17 707
Navajo and Hopi Indian Relocation Commission 1 1 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Nuclear Regulatory Commission 31 29 93.55% 9 8 88.89% 199.33 14 172 3 3 100.00% 56.33 282.33
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety & Health Review Commission 1 1 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Office of Government Ethics 1 1 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Office of Personnel Management 72 72 100.00% 23 23 100.00% 102.00 19 353.37 7 0 0.00% 153.14 360.14
Office of Special Counsel 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Office of the Director of National Intelligence 6 4 66.67% 3 2 66.67% 413.33 2 311.5 0 0 0.00% 0 0
Overseas Private Investment Corporation 1 1 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Peace Corps 5 5 100.00% 3 3 100.00% 234.00 4 462.75 2 0 0.00% 98.5 454.5
Pension Benefit Guaranty Corporation 30 28 93.33% 22 19 86.36% 202.00 30 216.33 8 7 87.50% 59.38 109.63
Postal Regulatory Commission 1 1 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 4 4 100.00% 3 3 100.00% 164.33 2 390 1 1 100.00% 56 210
Securities and Exchange Commission 19 19 100.00% 3 3 100.00% 175.00 14 228 7 7 100.00% 47.43 373.57
Selective Service System 1 0 0.00% 0 0 0.00% 0.00 1 789 0 0 0.00% 0 0
Small Business Administration 70 59 84.29% 19 13 68.42% 201.95 34 256.74 10 7 70.00% 66.3 140.3
Smithsonian Institution 26 26 100.00% 7 7 100.00% 160.14 6 200.17 2 2 100.00% 46 245.5
Social Security Administration 903 847 93.80% 408 296 72.55% 189.57 489 417.58 150 80 53.33% 111.67 391.89
Tennessee Valley Authority 102 101 99.02% 57 57 100.00% 123.72 84 329.33 45 45 100.00% 52.71 321.22
Trade and Development Agency 0 0 0.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
U.S. Postal Service 14,670 14,467 98.62% 3,019 2,989 99.01% 110.50 6,251 248.56 1,407 1,364 96.94% 37.14 263.46
U.S. Tax Court 1 1 100.00% 0 0 0.00% 0.00 0 0 0 0 0.00% 0 0
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
                             
Cabinet Level Subtotal Including USPS 34,417 31,944 92.81% 9,998 7,454 74.55% 181.99 16,278 343.38 4,066 2,293 56.39% 129.19 431.04
Midsize Agencies Subtotal 1,575 1,471 93.40% 654 489 74.77% 190.55 865 408.32 269 156 57.99% 130.84 408.3
Small Agencies Subtotal 623 568 91.17% 199 157 78.89% 205.84 288 326.64 93 54 58.06% 74.24 389.84
Micro Agencies Subtotal 9 9 100.00% 3 3 100.00% 162.00 5 206.4 0 0 0.00% 0 0
Government-wide Including USPS 36,624 33,992 92.81% 10,854 8,103 74.65% 182.94 17,436 346.28 4,428 2,503 56.53% 128.13 420.80
                             
USPS Percentage of Cabinet Sub Total 42.62% 45.29%   30.20% 40.10%     38.40%   34.60% 59.49%      
USPS Percentage of Government-wide 40.06% 42.56%   27.81% 36.89%     35.85%   31.78% 54.49%      
                             
Cabinet Level Subtotal Minus USPS 14,563 14,392 98.83% 6,979 4,465 63.98% 212.91 10,027 402.48 2,659 929 34.94% 177.89 519.34
Government-wide Minus USPS 21,954 19,525 88.94% 7,835 5,114 65.27% 210.85 11,185 400.90 3,021 1,139 37.70% 170.51 505.47

NRF = No Report Filed