Federal Sector ADR: Corporation for National and Community Service (CNS)
Corporation for National and Community Service (CNS)
Contact: | John Rogers Employee Relations Specialist Email: jrogers@cns.gov |
Fiscal Year | 2006 | 2007 | 2008 | 2009 | |||||
---|---|---|---|---|---|---|---|---|---|
Size of Work Force | 550 | 580 | 561 | 581 | |||||
Pre-Complaint Process | |||||||||
Completed/Ended Counselings | 10 | 10 | 12 | 8 | |||||
Offered ADR | 10 | 4 | 11 | 5 | |||||
Processed and Completed (Participations) | 1 | 1 | 1 | 0 | |||||
Resolutions (Settlements and Withdrawals) | 0 | 1 | 1 | 0 | |||||
Formal Complaint Process | |||||||||
Complaint Clousure | 4 | 4 | 1 | 1 | |||||
Offered ADR | 4 | 0 | 0 | 0 | |||||
Processed and Completed (Participations) | 1 | 0 | 0 | 0 | |||||
Resolutions (Settlement and Withdrawals) | 1 | 0 | 0 | 0 |
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 | |
---|---|---|---|---|---|---|---|
Size of Work Force | 634 | 578 | 599 | 581 | 601 | 581 | |
Pre-Complaint Process | |||||||
Completed Counselings | 33 | 22 | 34 | 12 | 14 | 9 | |
Offered ADR | N/A | N/A | 6 | 1 | 2 | 8 | |
Processed in ADR | 14 | 4 | 5 | 1 | 2 | 3 | |
Completed ADR | 14 | 4 | 5 | 1 | 2 | 3 | |
Resolved Disputes | 5 | 1 | 4 | 0 | 1 | 1 | |
Formal Complaint Process | |||||||
Complaints Filed | 18 | 11 | 10 | 8 | 3 | 3 | |
Complaints in Inventory | 38 | 38 | 25 | 21 | 19 | 5 | |
Offered ADR | N/A | N/A | 0 | 2 | 0 | 1 | |
Processed in ADR | N/A | 0 | 0 | 2 | 0 | 1 | |
Completed ADR | 0 | 0 | 0 | 2 | 0 | 1 | |
Resolved Disputes | 0 | 0 | 0 | 1 | 0 | 1 |