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General Services Administration (GSA) FY 2014 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2014
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	52		78		130
Settlements	1	1.9%	23	29.5%	24	18.5%
Withdrawals or No Complaints Filed	14	26.9%	16	20.5%	30	23.1%
Complaints Filed*					75	57.7%
Decision to File Complaint Pending at End of FY					1	0.8%

*Includes only complaints filed in FY 2014 where counseling was also completed during FY 2014.

Agency Use of ADR for EEO Dispute Resolution in FY 2014
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	130	99.2%	60%
Complaint Closures	94	6.4%	6.4%

Bases Most Frequently Alleged in FY 2014 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	REPRISAL	AGE	SEX (FEMALE)

Timeliness in FY 2014
	Total #	# Timely	% Timely	FY 2013 APD*	FY 2014 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	130	130	100%
All Investigations	70	62	88.6%	269	214	-20.4%	197
All Complaint Closures	94			453	521	15%	419
Merit Decisions (no AJ)	17	16	94.1%	399	501	25.6%	439
Dismissal Decisions (no AJ)	18			41	31	-24.4%	66

*APD =Average Processing Days

Outcomes of Complaints in FY 2014
	#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (No AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
Total Complaints Filed	79
Total Closures	94
Settlements	5	17.2%
Withdrawals	0	0%
Total Final Agency Actions	59	62.8%	35	59.3%	24	40.7%	0	0%
Dismissals	18	30.5%	18	100%	0	0%	0	0%
Merit Decisions	41	69.5%	17	41.5%	24	58.5%	0	0%
Finding Discrimination	2	4.9%	1	50%	1	50%	0	0%
Finding No Discrimination	39	95.1%	16	41%	23	59%	0	0%

Costs Associated with EEO Process in FY 2014
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/ Monetary Benefits	7	$43,375	$6,196
ADR Settlements w/ Monetary Benefits	6	$38,375	$6,395
Investigation Costs	70	$264,815	$3,783
Complaint Closures with Monetary Benefits	20	$585,396	$29,269
ADR Settlements w/ Monetary Benefits	3	$15,600	$5,200