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Department of Homeland Security (DHS) FY 2014 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2014
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	897		1,170		2,067
Settlements	17	1.9%	91	7.8%	108	5.2%
Withdrawals or No Complaints Filed	317	35.3%	440	37.6%	757	36.6%
Complaints Filed*					1,137	55%
Decision to File Complaint Pending at End of FY					65	3.1%

*Includes only complaints filed in FY 2014 where counseling was also completed during FY 2014.

Agency Use of ADR for EEO Dispute Resolution in FY 2014
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	2,067	89.7%	56.6%
Complaint Closures	980	24.6%	7.4%

Bases Most Frequently Alleged in FY 2014 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	REPRISAL	AGE	SEX (FEMALE)

Timeliness in FY 2014
	Total #	# Timely	% Timely	FY 2013 APD*	FY 2014 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	2,067	1,761	85.2%
All Investigations	940	658	70%	227	246	8.4%	197
All Complaint Closures	980			704	557	-20.9%	419
Merit Decisions (no AJ)	301	161	53.5%	543	496	-8.7%	439
Dismissal Decisions (no AJ)	125			104	136	30.8%	66

*APD =Average Processing Days

Outcomes of Complaints in FY 2014
	#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (No AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
Total Complaints Filed	1,213
Total Closures	980
Settlements	202	20.6%
Withdrawals	100	10.2%
Total Final Agency Actions	678	69.2%	426	62.8%	243	35.8%	9	1.3%
Dismissals	135	19.9%	125	92.6%	10	7.4%	0	0%
Merit Decisions	543	80.1%	301	55.4%	233	42.9%	9	1.7%
Finding Discrimination	30	5.5%	17	56.7%	5	16.7%	8	26.7%
Finding No Discrimination	513	94.5%	284	55.4%	228	44.4%	1	0.2%

Costs Associated with EEO Process in FY 2014
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/ Monetary Benefits	11	$82,882	$7,534
ADR Settlements w/ Monetary Benefits	11	$82,882	$7,534
Investigation Costs	940	$2,702,034	$2,874
Complaint Closures with Monetary Benefits	140	$3,668,710	$26,205
ADR Settlements w/ Monetary Benefits	16	$359,021	$22,438