Consumer Financial Protection Bureau (CFPB) FY 2014 EEO Complaint Processing Statistics
| Pre-Complaint Counseling Outcomes | Completed by EEO Counselor | Completed Using ADR | All Completed Counselings | |||
|---|---|---|---|---|---|---|
| # | % | # | % | # | % | |
| Pre-Complaint Counselings | 28 | 17 | 45 | |||
| Settlements | 0 | 0% | 2 | 11.8% | 2 | 4.4% |
| Withdrawals or No Complaints Filed | 12 | 42.9% | 5 | 29.4% | 17 | 37.8% |
| Complaints Filed* | 25 | 55.6% | ||||
| Decision to File Complaint Pending at End of FY | 1 | 2.2% | ||||
*Includes only complaints filed in FY 2014 where counseling was also completed during FY 2014.
| Total Number | Offer Rate | Participation Rate | |
|---|---|---|---|
| Pre-Complaint Counselings | 45 | 100% | 37.8% |
| Complaint Closures | 12 | 83.3% | 41.7% |
| Top Basis 1 | Top Basis 2 | Top Basis 3 | |
|---|---|---|---|
| Bases of Alleged Discrimination | SEX (MALE) | REPRISAL | RACE (BLACK OR AFRICAN AMERICAN) |
| Total # | # Timely | % Timely | FY 2013 APD* | FY 2014 APD* | % Change | Govt Wide APD* | |
|---|---|---|---|---|---|---|---|
| All Pre-Complaint Counselings (minus remands) | 45 | 45 | 100% | ||||
| All Investigations | 5 | 5 | 100% | 183 | 192 | 4.9% | 197 |
| All Complaint Closures | 12 | 197 | 321 | 62.9% | 419 | ||
| Merit Decisions (no AJ) | 1 | 0 | 0% | 354 | 314 | -11.3% | 439 |
| Dismissal Decisions (no AJ) | 2 | 27 | 271 | 903.7% | 66 |
*APD =Average Processing Days
| Complaint Closures | Final Agency Decision (No AJ Decision) | Final Order (AJ Decision Fully Implemented) | Final Order (AJ Decision Not Fully Implemented) | |||||
|---|---|---|---|---|---|---|---|---|
| # | % | # | % | # | % | # | % | |
| Total Complaints Filed | 25 | |||||||
| Total Closures | 12 | |||||||
| Settlements | 9 | 75% | ||||||
| Withdrawals | 0 | 0% | ||||||
| Total Final Agency Actions | 3 | 25% | 3 | 100% | 0 | 0% | 0 | 0% |
| Dismissals | 2 | 66.7% | 2 | 100% | 0 | 0% | 0 | 0% |
| Merit Decisions | 1 | 33.3% | 1 | 100% | 0 | 0% | 0 | 0% |
| Finding Discrimination | 0 | NA% | 0 | NA% | 0 | NA% | 0 | NA% |
| Finding No Discrimination | 1 | 100% | 1 | 100% | 0 | 0% | 0 | 0% |
| Total # | Total Amount | Average Amount | |
|---|---|---|---|
| Pre-Complaint Settlements w/ Monetary Benefits | 2 | $29,500 | $14,750 |
| ADR Settlements w/ Monetary Benefits | 2 | $29,500 | $14,750 |
| Investigation Costs | 5 | $50,000 | $10,000 |
| Complaint Closures with Monetary Benefits | 8 | $100,000 | $12,500 |
| ADR Settlements w/ Monetary Benefits | 5 | $67,000 | $13,400 |