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  3. Table B-9a FY 2013 Timeliness and Cost of Complaint Investigations Completed by Agency Investigators

Table B-9a FY 2013 Timeliness and Cost of Complaint Investigations Completed by Agency Investigators

Table B-9a FY 2013 Timeliness and Cost of Complaint Investigations Completed by Agency Investigators
Agency or Department Total Number Completed Investigations Average Processing Days Completed Investigations Number Timely Completed within 180 Days Number Timely Completed within 181-360 Days Total Number Timely Completed Investigations % Investigations Timely Completed Total Cost All Completed Investigations Average Cost All Completed Investigations
Administrative Conference of the United States NRF NRF NRF NRF NRF NRF NRF NRF
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF
African Development Agency 0 0 0 0 0 0.00% $0.00 $0.00
Agency for International Development 0 0 0 0 0 0.00% $0.00 $0.00
American Battle Monuments Commission 0 0 0 0 0 0.00% $0.00 $0.00
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF
Architectural & Trans. Barriers Compliance Bd 0 0 0 0 0 0.00% $0.00 $0.00
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship & Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 0 0 0 0 0 0.00% $0.00 $0.00
Central Intelligence Agency 14 411.07 0 2 2 14.29% $249,365.28 $17,811.81
Chemical Safety and Hazard Investigation Board 0 0 0 0 0 0.00% $0.00 $0.00
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Commission for the Preservation of America's Heritage Abroad NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0 0 0 0.00% $0.00 $0.00
Commission on the Prevention of Weapons of Mass Destruction Proliferation and Terrorism NRF NRF NRF NRF NRF NRF NRF NRF
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0 0 0 0.00% $0.00 $0.00
Commodity Futures Trading Commission 0 0 0 0 0 0.00% $0.00 $0.00
Consumer Financial Protection Bureau 0 0 0 0 0 0.00% $0.00 $0.00
Consumer Product Safety Commission 0 0 0 0 0 0.00% $0.00 $0.00
Corporation for National and Community Service 0 0 0 0 0 0.00% $0.00 $0.00
Council of the Inspectors General on Integrity and Efficiency 0 0 0 0 0 0.00% $0.00 $0.00
Court Services and Offender Supervision Agency for the District of Columbia 3 232.67 1 1 2 66.67% $27,932.00 $9,310.67
Defense Army and Air Force Exchange Service 51 364.71 4 0 4 7.84% $570,946.20 $11,195.02
Defense Commissary Agency 88 251.77 11 6 17 19.32% $460,187.20 $5,229.40
Defense Contract Audit Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense Contract Management Agency 40 307.1 6 4 10 25.00% $209,176.00 $5,229.40
Defense Health Agency 5 306.4 0 0 0 0.00% $26,147.00 $5,229.40
Defense Human Resources Activity 1 313 0 1 1 100.00% $5,229.40 $5,229.40
Defense Information Systems Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense Intelligence Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense Logistics Agency 30 288.23 3 3 6 20.00% $217,159.80 $7,238.66
Defense Media Activity 2 282 0 1 1 50.00% $10,458.80 $5,229.40
Defense Security Service 9 63.56 7 0 7 77.78% $47,064.63 $5,229.40
Defense Technical Information Center 0 0 0 0 0 0.00% $0.00 $0.00
Defense Threat Reduction Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense Finance and Accounting Service 32 247 4 15 19 59.38% $167,340.80 $5,229.40
Defense JTF National Capital Region Medical NRF NRF NRF NRF NRF NRF NRF NRF
Defense Missile Defense Agency 3 296.67 0 0 0 0.00% $15,688.20 $5,229.40
Defense National Geospatial-Intelligence Agency 12 283.42 1 1 2 16.67% $72,345.94 $6,028.83
Defense National Guard Bureau 7 100.29 5 1 6 85.71% $20,933.80 $2,990.54
Defense National Security Agency 21 303.29 0 15 15 71.43% $243,692.00 $11,604.38
Defense Office of Inspector General 0 0 0 0 0 0.00% $0.00 $0.00
Defense Office of the Secretary/Washington Headquarters Services 16 319.81 0 6 6 37.50% $224,370.70 $14,023.17
Defense Uniformed Services University of the Health Sciences 0 0 0 0 0 0.00% $0.00 $0.00
Defense Nuclear Facilities Safety Board 0 0 0 0 0 0.00% $0.00 $0.00
Delta Regional Authority NRF NRF NRF NRF NRF NRF NRF NRF
Denali Commission NRF NRF NRF NRF NRF NRF NRF NRF
Department of Agriculture 0 0 0 0 0 0.00% $0.00 $0.00
Department of Commerce 4 78.75 3 1 4 100.00% $10,479.00 $2,619.75
Department of Defense Education Activity 8 250.25 1 2 3 37.50% $37,079.00 $4,634.88
Department of Education 1 359 0 1 1 100.00% $1,178.77 $1,178.77
Department of Energy 0 0 0 0 0 0.00% $0.00 $0.00
Department of Health and Human Services 4 139 4 0 4 100.00% $6,621.00 $1,655.25
Department of Homeland Security 252 165.3 209 30 239 94.84% $949,817.00 $3,769.12
Department of Housing and Urban Development 0 0 0 0 0 0.00% $0.00 $0.00
Department of Justice 150 223.57 51 57 108 72.00% $982,686.58 $6,551.24
Department of Labor 0 0 0 0 0 0.00% $0.00 $0.00
Department of State 4 241.5 1 0 1 25.00% $27,600.00 $6,900.00
Department of the Air Force 0 0 0 0 0 0.00% $0.00 $0.00
Department of the Army 693 280.48 119 110 229 33.04% $4,428,836.15 $6,390.82
Department of the Interior 5 162.4 5 0 5 100.00% $25,655.00 $5,131.00
Department of the Navy 90 220.72 32 21 53 58.89% $470,646.00 $5,229.40
Department of the Treasury 275 244.66 77 101 178 64.73% $2,036,599.24 $7,405.82
Department of Transportation 155 171.03 122 26 148 95.48% $911,245.00 $5,879.00
Department of Veterans Affairs 846 242.52 157 219 376 44.44% $7,077,541.00 $8,365.89
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 0 0 0 0 0 0.00% $0.00 $0.00
Equal Employment Opportunity Commission 17 232.47 7 10 17 100.00% $100,000.00 $5,882.35
Export-Import Bank of the United States 0 0 0 0 0 0.00% $0.00 $0.00
Farm Credit Administration 0 0 0 0 0 0.00% $0.00 $0.00
Farm Credit System Insurance Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Federal Communications Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Deposit Insurance Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Federal Election Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Energy Regulatory Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 0 0 0 0 0 0.00% $0.00 $0.00
Federal Labor Relations Authority 0 0 0 0 0 0.00% $0.00 $0.00
Federal Maritime Commission 0 0 0 0 0 0.00% $6,000.00 $0.00
Federal Mediation and Conciliation Service 0 0 0 0 0 0.00% $0.00 $0.00
Federal Mine Safety and Health Review Comm 0 0 0 0 0 0.00% $0.00 $0.00
Federal Reserve System - Board of Governors 0 0 0 0 0 0.00% $0.00 $0.00
Federal Retirement Thrift Investment Board 0 0 0 0 0 0.00% $0.00 $0.00
Federal Trade Commission 0 0 0 0 0 0.00% $0.00 $0.00
General Services Administration 0 0 0 0 0 0.00% $0.00 $0.00
Government Printing Office 0 0 0 0 0 0.00% $0.00 $0.00
Harry S. Truman Scholarship 0 0 0 0 0 0.00% $0.00 $0.00
Holocaust Memorial Museum U.S. 0 0 0 0 0 0.00% $0.00 $0.00
Illinois and Michigan Canal National Heritage Corridor Commission NRF NRF NRF NRF NRF NRF NRF NRF
Institute of Museum and Library Services 0 0 0 0 0 0.00% $0.00 $0.00
Inter-American Foundation 0 0 0 0 0 0.00% $0.00 $0.00
International Boundary and Water Commission 0 0 0 0 0 0.00% $0.00 $0.00
International Broadcasting Bureau NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0 0 0 0.00% $0.00 $0.00
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0 0 0 0.00% $0.00 $0.00
John F. Kennedy Center for the Performing Arts 0 0 0 0 0 0.00% $0.00 $0.00
Marine Mammal Commission 0 0 0 0 0 0.00% $0.00 $0.00
Medicaid and CHIP Payment and Access Comm NRF NRF NRF NRF NRF NRF NRF NRF
Merit Systems Protection Board 0 0 0 0 0 0.00% $0.00 $0.00
Millennium Challenge Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 0 0 0 0 0 0.00% $0.00 $0.00
National Archives and Records Administration 0 0 0 0 0 0.00% $0.00 $0.00
National Capital Planning Commission 0 0 0 0 0 0.00% $0.00 $0.00
National Comm on Libraries and Information Science NRF NRF NRF NRF NRF NRF NRF NRF
National Council on Disability 0 0 0 0 0 0.00% $0.00 $0.00
National Credit Union Administration 0 0 0 0 0 0.00% $0.00 $0.00
National Endowment for the Arts 0 0 0 0 0 0.00% $0.00 $0.00
National Endowment for the Humanities 0 0 0 0 0 0.00% $0.00 $0.00
National Gallery of Art 0 0 0 0 0 0.00% $4,223.00 $0.00
National Indian Gaming Commission 0 0 0 0 0 0.00% $0.00 $0.00
National Labor Relations Board 3 228.67 1 0 1 33.33% $28,850.00 $9,616.67
National Mediation Board NRF NRF NRF NRF NRF NRF NRF NRF
National Reconnaissance Office 0 0 0 0 0 0.00% $0.00 $0.00
National Science Foundation 0 0 0 0 0 0.00% $0.00 $0.00
National Transportation Safety Board 0 0 0 0 0 0.00% $0.00 $0.00
Navajo and Hopi Indian Relocation Commission 0 0 0 0 0 0.00% $0.00 $0.00
Northern Border Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF
Nuclear Regulatory Commission 0 0 0 0 0 0.00% $0.00 $0.00
Nuclear Waste Technical Review Board NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Comm 0 0 0 0 0 0.00% $0.00 $0.00
Office of Government Ethics 0 0 0 0 0 0.00% $0.00 $0.00
Office of Personnel Management 33 115.73 31 0 31 93.94% $193,512.00 $5,864.00
Office of Special Counsel 0 0 0 0 0 0.00% $0.00 $0.00
Office of the Director of National Intelligence 0 0 0 0 0 0.00% $0.00 $0.00
Office of the Federal Coordinator for Alaska Natural Gas Transportation Projects NRF NRF NRF NRF NRF NRF NRF NRF
Overseas Private Investment Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Peace Corps 0 0 0 0 0 0.00% $0.00 $0.00
Pension Benefit Guaranty Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Postal Regulatory Commission 0 0 0 0 0 0.00% $0.00 $0.00
Railroad Retirement Board 0 0 0 0 0 0.00% $0.00 $0.00
Recovery Act Accountability and Transparency Board NRF NRF NRF NRF NRF NRF NRF NRF
Securities and Exchange Commission 0 0 0 0 0 0.00% $0.00 $0.00
Selective Service System NRF NRF NRF NRF NRF NRF NRF NRF
Small Business Administration 10 333.9 1 6 7 70.00% $35,000.00 $3,500.00
Smithsonian Institution 0 0 0 0 0 0.00% $0.00 $0.00
Social Security Administration 0 0 0 0 0 0.00% $0.00 $0.00
Tennessee Valley Authority 24 178.54 20 2 22 91.67% $25,141.05 $1,047.54
Trade and Development Agency 0 0 0 0 0 0.00% $0.00 $0.00
U.S. Interagency Council on Homelessness NRF NRF NRF NRF NRF NRF NRF NRF
U.S. Postal Service 0 0 0 0 0 0.00% $0.00 $0.00
Utah Reclamation Mitigation and Conservation Comm NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF
Vietnam Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Cabinet Subtotal Including USPS 2,804 243.38 822 621 1,443 51.46% $19,256,724.21 $6,867.59
Medium Subtotal 70 173.27 53 8 61 87.14% $282,503.05 $4,035.76
Small Subtotal 34 306.03 8 13 21 61.76% $387,520.28 $11,397.66
Micro Subtotal 0 0 0 0 0 0.00% $0.00 $0.00
Government-wide Including USPS 2,908 242.43 883 642 1,525 52.44% $19,926,747.54 $6,852.39
USPS Percentage of Cabinet Sub Total 0.00% 0.00% 0.00% 0.00% 0.00%
USPS Percentage of Government-wide 0.00% 0.00% 0.00% 0.00% 0.00%
Cabinet Level Subtotal Minus USPS 2,804 243.38 822 621 1,443 51.46% $19,256,724.21 $6,867.59
Government-wide Minus USPS 2,908 242.43 883 642 1,525 52.44% $19,926,747.54 $6,852.39

NRF = No Report Filed