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Agency Profile - DHS

Department of Homeland Security (DHS) FY 2013 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2013
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings 1,113 1,021 2,134
Settlements 22 2% 141 13.8% 163 7.6%
Withdrawals or No Complaints Filed 392 35.2% 378 37% 770 36.1%
Complaints Filed* 1,139 53.4%
Decision to File Complaint Pending at End of FY 62 2.9%

*Includes only complaints filed in FY 2013 where counseling was also completed during FY 2013.

Agency Use of ADR for EEO Dispute Resolution in FY 2013
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 2,134 79.2% 47.8%
Complaint Closures 1,164 21.2% 3.8%
Bases Most Frequently Alleged in FY 2013 Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination REPRISAL AGE SEX (FEMALE)
Timeliness in FY 2013
Total # # Timely % Timely FY 2012 APD* FY 2013 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 2,134 1,737 81.4%
All Investigations 871 608 69.8% 230 227 -1.3% 207
All Complaint Closures 1,164 462 704 52.4% 420
Merit Decisions (no AJ) 455 185 40.7% 494 543 9.9% 451
Dismissal Decisions (no AJ) 131 128 104 -18.8% 67

*APD = Average Processing Days

Outcomes of Complaints in FY 2013
Complaint Closures Final Agency Decision
(no AJ Decision)		 Final Order
(AJ Decision
Fully Implemented)		 Final Order
(AJ Decision
Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 1,192
Total Closures 1,164
Settlements 232 19.9%
Withdrawals 95 8.2%
Total Final Agency Actions 837 71.9% 586 70% 245 29.3% 6 0.7%
Dismissals 138 16.5% 131 94.9% 7 5.1% 0 0%
Merit Decisions 699 83.5% 455 65.1% 238 34% 6 0.9%
Finding Discrimination 24 3.4% 15 62.5% 4 16.7% 5 20.8%
Finding No Discrimination 675 96.6% 440 65.2% 234 34.7% 1 0.1%
Costs Associated with EEO Process in FY 2013
Total # Total Amount Average Amount
Pre-Complaint Settlements w/Monetary Benefits 15 $108,849 $7,256
ADR Settlements w/ Monetary Benefits 13 $103,341 $7,949
Investigation Costs 871 $3,243,289 $3,723
Complaint Closures with Monetary Benefits 141 $3,091,345 $21,924
ADR Settlements w/ Monetary Benefits 11 $242,557 $22,050