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Department of Health and Human Services (HHS) FY 2012 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2012
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	472		202		674
Settlements	10	2.1%	16	7.9%	26	3.9%
Withdrawals or No Complaints Filed	116	24.6%	52	25.7%	168	24.9%
Complaints Filed*					371	55%
Decision to File Complaint Pending at End of FY					109	16.2%
*Includes only complaints filed in FY 2012 where counseling was also completed during FY 2012.

Agency Use of ADR for EEO Dispute Resolution in FY 2012
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	674	95.7%	30%
Complaint Closures	409	25.7%	9.8%

Bases Most Frequently Alleged in FY 2012 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	Reprisal	Race (Black or African American)	Age

Timeliness in FY 2012
	Total #	# Timely	% Timely	FY 2011 APD*	FY 2012 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	674	613	91%
All Investigations	288	269	93.4%	148	153	3.4%	187
All Complaint Closures	409			309	341	10.4%	388
Merit Decisions (no AJ)	96	54	56.3%	344	404	17.4%	462
Dismissal Decisions (no AJ)	94			82	62	-24.4%	92
*APD = Average Processing Days

Outcome of Complaints in FY 2012
	#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (no AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
Total Complaints Filed	382
Total Closures	409
Settlements	156	38.1%
Withdrawals	28	6.9%
Total Final Agency Actions	225	55%	190	84.4%	35	15.6%	0	0%
Dismissals	95	42.2%	94	98.9%	1	1.1%	0	0%
Merit Decisions	130	57.8%	96	73.8%	34	26.2%	0	0%
Finding Discrimination	4	3.1%	2	50%	2	50%	0	0%
Finding No Discrimination	126	96.9%	94	74.6%	32	25.4%	0	0%

Costs Associated with EEO Process in FY 2012
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/ Monetary Benefits	2	$60,583	$30,291
ADR Settlements w/ Monetary Benefits	1	$7,500	$7,500
Investigation Costs	288	$1,233,362	$4,282
Complaint Closures with Monetary Benefits	115	$2,890,067	$25,131
ADR Settlements	10	$111,356	$11,135