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  3. Defense Army and Air Force Exchange (AAFES) FY 2012 EEO Complaint Processing Statistics

Defense Army and Air Force Exchange (AAFES) FY 2012 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2012
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %

Pre-Complaint Counselings

260

  

76

  

336

  

Settlements

8

3.1%

18

23.7%

26

7.7%

Withdrawals or No Complaints Filed

171

65.8%

33

43.4%

204

60.7%

Complaints Filed*

        

98

29.2%

Decision to File Complaint Pending at End of FY

        

8

2.4%

*Includes only complaints filed in FY 2012 where counseling was also completed during FY 2012.
Agency Use of ADR for EEO Dispute Resolution in FY 2012
Total Number Offer Rate Participation Rate

Pre-Complaint Counselings

336

100%

22.6%

Complaint Closures

89

89.9%

15.7%
Bases Most Frequently Alleged in FY 2012 Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3

Bases of Alleged Discrimination

Reprisal

Disability (Physical)

Age
Timeliness in FY 2012
Total # # Timely % Timely FY 2011 APD* FY 2012 APD* % Change Govt Wide APD*

All Pre-Complaint Counselings (minus remands)

336

255

75.9%

        

All Investigations

38

5

13.2%

195

235

20.5%

187

All Complaint Closures

89

    

313

318

1.6%

388

Merit Decisions (no AJ)

14

13

92.9%

360

346

-3.9%

462

Dismissal Decisions (no AJ)

20

    

112

75

-33%

92

*APD = Average Processing Days
Outcome of Complaints in FY 2012
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %

Total Complaints Filed

101

              

Total Closures

89

              

Settlements

26

29.2%

            

Withdrawals

16

18%

            

Total Final Agency Actions

47

52.8%

34

72.3%

13

27.7%

0

0%

Dismissals

20

42.6%

20

100%

0

0%

0

0%

Merit Decisions

27

57.4%

14

51.9%

13

48.1%

0

0%

Finding Discrimination

1

3.7%

1

100%

0

0%

0

0%

Finding No Discrimination

26

96.3%

13

50%

13

50%

0

0%
Costs Associated with EEO Process in FY 2012
  Total # Total Amount Average Amount

Pre-Complaint Settlements w/ Monetary Benefits

3

$2,569

$856

ADR Settlements w/ Monetary Benefits

3

$2,569

$856

Investigation Costs

38

$446,869

$11,759

Complaint Closures with Monetary Benefits

16

$120,914

$7,557

ADR Settlements

4

$25,455

$6,363