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  3. Table B-1 Total Work Force, Counselings, and Complaints

Table B-1 Total Work Force, Counselings, and Complaints

Table B-1
FY 2011 Total Work Force, Counselings, and Complaints
Agency or Department Total Work Force Number Completed/ Ended Counselings Number Individuals with Completed/ Ended Counselings Counseled Individuals as % of Total Work Force Number Complaints Filed Number Complainants Number Complainants as % of Total Work Force
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 63 0 0 0.00% 0 0 0.00%
Agency for International Development 3,889 35 35 0.90% 20 20 0.51%
American Battle Monuments Commission NRF NRF NRF NRF NRF NRF NRF
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 29 0 0 0.00% 0 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 1,745 53 50 2.87% 9 8 0.46%
Central Intelligence Agency 0 42 36 0.00% 29 25 0.00%
Chemical Safety and Hazard Investigation Board 45 0 0 0.00% 0 0 0.00%
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 42 0 0 0.00% 0 0 0.00%
Committee for Purchase from People Who Are Blind or Severely Disabled 27 1 1 3.70% 0 0 0.00%
Commodity Futures Trading Commission 652 1 1 0.15% 1 1 0.15%
Consumer Product Safety Commission 549 9 9 1.64% 5 5 0.91%
Corporation for National and Community Service 567 5 5 0.88% 3 3 0.53%
Court Services and Offender Supervision Agency for the District of Columbia 1,260 13 12 0.95% 8 7 0.56%
Defense Army and Air Force Exchange 35,382 358 346 0.98% 107 105 0.30%
Defense Commissary Agency 15,756 212 210 1.33% 128 122 0.77%
Defense Contract Audit Agency 4,871 46 45 0.92% 28 27 0.55%
Defense Contract Management Agency 10,240 57 57 0.56% 25 25 0.24%
Defense Finance and Accounting Service 12,552 120 111 0.88% 55 50 0.40%
Defense Human Resources Activity 1,264 9 9 0.71% 4 4 0.32%
Defense Information Systems Agency 6,268 31 31 0.49% 15 15 0.24%
Defense Intelligence Agency 0 72 72 0.00% 31 31 0.00%
Defense Logistics Agency 23,180 283 278 1.20% 106 105 0.45%
Defense Media Activity 792 6 6 0.76% 4 4 0.51%
Defense Missile Defense Agency 2,241 6 6 0.27% 3 3 0.13%
Defense National Geospatial-Intelligence Agency 0 39 36 0.00% 28 24 0.00%
Defense National Guard Bureau 55,194 109 106 0.19% 31 29 0.05%
Defense National Security Agency 0 68 52 0.00% 32 19 0.00%
Defense Nuclear Facilities Safety Board 110 0 0 0.00% 0 0 0.00%
Defense Office of the Inspector General 1,548 10 9 0.58% 3 2 0.13%
Defense Office of the Secretary - Wash. Hqtrs. Services 6,154 73 70 1.14% 53 53 0.86%
Defense Security Service 885 20 18 2.03% 12 10 1.13%
Defense Technical Information Center 205 1 1 0.49% 0 0 0.00%
Defense Threat Reduction Agency 1,285 20 20 1.56% 14 14 1.09%
Defense TRICARE Management Activity 952 13 13 1.37% 8 8 0.84%
Defense Uniformed Services University 797 9 9 1.13% 2 2 0.25%
Department of Agriculture 107,934 953 917 0.85% 505 489 0.45%
Department of Commerce 45,105 448 441 0.98% 306 301 0.67%
Department of Defense Education Activity 16,534 124 123 0.74% 58 58 0.35%
Department of Education 4,629 65 65 1.40% 40 40 0.86%
Department of Energy NRF NRF NRF NRF NRF NRF NRF
Department of Health and Human Services 72,596 706 684 0.94% 415 398 0.55%
Department of Homeland Security 199,452 2,096 2,019 1.01% 1,283 1,220 0.61%
Department of Housing and Urban Development 9,070 137 134 1.48% 98 95 1.05%
Department of Justice 117,212 1,125 1,105 0.94% 704 691 0.59%
Department of Labor 16,331 249 237 1.45% 144 137 0.84%
Department of State 68,654 271 247 0.36% 128 112 0.16%
Department of the Air Force 180,814 1,277 1,128 0.62% 615 549 0.30%
Department of the Army 276,924 2,388 2,220 0.80% 1,283 1,205 0.44%
Department of the Interior 80,092 571 567 0.71% 290 290 0.36%
Department of the Navy 246,340 1,998 1,982 0.80% 1,010 1,002 0.41%
Department of the Treasury 122,847 745 686 0.56% 414 359 0.29%
Department of Transportation 57,784 620 555 0.96% 350 320 0.55%
Department of Veterans Affairs 315,116 4,415 4,074 1.29% 2,352 2,083 0.66%
Election Assistance Commission 45 0 0 0.00% 0 0 0.00%
Environmental Protection Agency 17,134 94 85 0.50% 63 59 0.34%
Equal Employment Opportunity Commission 2,486 54 54 2.17% 21 21 0.84%
Export-Import Bank of the US 398 1 1 0.25% 1 1 0.25%
Farm Credit Administration 297 1 1 0.34% 1 1 0.34%
Farm Credit System Insurance Corporation 10 0 0 0.00% 0 0 0.00%
Federal Communications Commission 1,804 14 14 0.78% 5 5 0.28%
Federal Deposit Insurance Corporation 8,410 75 65 0.77% 51 42 0.50%
Federal Election Commission 342 1 1 0.29% 0 0 0.00%
Federal Energy Regulatory Commission 1,483 15 13 0.88% 10 6 0.40%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 618 6 6 0.97% 4 4 0.65%
Federal Labor Relations Authority 141 3 3 2.13% 1 1 0.71%
Federal Maritime Commission 126 3 3 2.38% 0 0 0.00%
Federal Mediation and Conciliation Service 244 1 1 0.41% 1 1 0.41%
Federal Mine Safety & Health Review Commission 72 0 0 0.00% 0 0 0.00%
Federal Reserve System--Board of Governors 2,310 58 58 2.51% 10 10 0.43%
Federal Retirement Thrift Investment Board 98 0 0 0.00% 0 0 0.00%
Federal Trade Commission 1,136 17 17 1.50% 0 0 0.00%
General Services Administration 12,738 168 152 1.19% 104 95 0.75%
Government Printing Office 2,207 81 62 2.81% 34 29 1.31%
Harry S. Truman Scholarship Foundation 5 0 0 0.00% 0 0 0.00%
Holocaust Memorial Museum U.S. 386 0 0 0.00% 0 0 0.00%
Institute of Museum and Library Services 90 0 0 0.00% 0 0 0.00%
Inter-American Foundation 43 0 0 0.00% 0 0 0.00%
International Boundary and Water Commission 268 8 5 1.87% 6 4 1.49%
International Joint Commission: US & Canada NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 391 0 0 0.00% 0 0 0.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 4 0 0 0.00% 0 0 0.00%
John F. Kennedy Center for the Performing Arts 1,225 2 2 0.16% 2 2 0.16%
Marine Mammal Commission 14 0 0 0.00% 0 0 0.00%
Merit Systems Protection Board 219 3 3 1.37% 0 0 0.00%
Millennium Challenge Corporation 284 3 3 1.06% 3 3 1.06%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 18,921 67 62 0.33% 35 34 0.18%
National Archives and Records Administration 3,588 24 24 0.67% 8 8 0.22%
National Capital Planning Commission 44 1 1 2.27% 0 0 0.00%
National Council on Disability 25 0 0 0.00% 0 0 0.00%
National Credit Union Administration 1,179 12 12 1.02% 8 8 0.68%
National Endowment for the Arts 167 26 26 15.57% 1 1 0.60%
National Endowment for the Humanities 190 0 0 0.00% 0 0 0.00%
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 854 3 3 0.35% 2 2 0.23%
National Indian Gaming Commission 108 3 2 1.85% 2 2 1.85%
National Labor Relations Board 1,747 9 9 0.52% 9 7 0.40%
National Mediation Board 50 3 3 6.00% 2 2 4.00%
National Reconnaissance Office 0 8 8 0.00% 4 4 0.00%
National Science Foundation 1,651 9 9 0.55% 7 7 0.42%
National Transportation Safety Board 411 2 2 0.49% 1 1 0.24%
Navajo and Hopi Indian Relocation Commission 40 1 1 2.50% 0 0 0.00%
Nuclear Regulatory Commission 4,105 31 29 0.71% 17 16 0.39%
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF
Occupational Safety & Health Review Commission 58 1 1 1.72% 0 0 0.00%
Office of Government Ethics 73 1 1 1.37% 1 1 1.37%
Office of Personnel Management 6,377 72 64 1.00% 32 27 0.42%
Office of Special Counsel 110 0 0 0.00% 0 0 0.00%
Office of the Director of National Intelligence 0 6 6 0.00% 3 3 0.00%
Overseas Private Investment Corporation 214 1 1 0.47% 0 0 0.00%
Peace Corps 895 5 5 0.56% 3 3 0.34%
Pension Benefit Guaranty Corporation 981 30 27 2.75% 17 16 1.63%
Postal Regulatory Commission 66 1 1 1.52% 0 0 0.00%
Presidio Trust NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 958 4 4 0.42% 3 3 0.31%
Securities and Exchange Commission 3,849 19 18 0.47% 10 9 0.23%
Selective Service System 121 1 1 0.83% 1 0 0.00%
Small Business Administration 5,176 70 68 1.31% 41 41 0.79%
Smithsonian Institution 6,089 26 25 0.41% 13 13 0.21%
Social Security Administration 67,146 903 797 1.19% 489 448 0.67%
Tennessee Valley Authority 12,890 102 97 0.75% 71 71 0.55%
Trade and Development Agency 45 0 0 0.00% 0 0 0.00%
U.S. Postal Service 642,457 14,683 13,258 2.06% 5,117 4,714 0.73%
U.S. Tax Court 229 1 1 0.44% 1 1 0.44%
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF
               
Cabinet Subtotal 2,759,457 34,433 31,947 1.16% 15,801 14,715 0.53%
Midsize Agencies Subtotal 154,881 1,577 1,415 0.91% 899 830 0.54%
Small Agencies Subtotal 46,319 623 582 1.26% 271 248 0.54%
Micro Agencies Subtotal 1,163 9 9 0.77% 3 3 0.26%
Government-wide 2,961,820 36,642 33,953 1.15% 16,974 15,796 0.53%

NRF = No Report Filed

* Total work force numbers do not include employees not reported for national security reasons.