Table B-9b Timeliness and Cost of Complaint Investigations Completed by Contract Investigators
Agency or Department | Total Number Completed Investigations By Contractor | Average Processing Days Completed Investigations By Contractor | Number Timely Completed within 180 Days | Number Timely Completed within 181-360 Days | Total Number Timely Completed Investigations By Contractor | % Investigations Timely Completed By Contractor | Total Cost Completed Investigations By Contractor | Average Cost Completed Investigations By Contractor |
---|---|---|---|---|---|---|---|---|
Advisory Council on Historic Preservation | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
African Development Foundation | 1 | 330 | 0 | 1 | 1 | 100.00% | $10,000.00 | $10,000.00 |
Agency for International Development | 7 | 293.86 | 0 | 2 | 2 | 28.57% | $27,027.00 | $3,861.00 |
American Battle Monuments Commission | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Appalachian Regional Commission | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Architectural and Transportation Barriers Compliance Board | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Arctic Research Commission | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Armed Forces Retirement Home | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Barry Goldwater Scholarship and Excellence in Education Foundation | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Broadcasting Board of Governors | 12 | 133.33 | 10 | 2 | 12 | 100.00% | $30,000.00 | $2,500.00 |
Central Intelligence Agency | 3 | 255.67 | 1 | 1 | 2 | 66.67% | $49,000.00 | $16,333.33 |
Chemical Safety and Hazard Investigation Board | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Christopher Columbus Fellowship Foundation | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Commission of Fine Arts | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Commission on Civil Rights | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Committee for Purchase from People Who Are Blind or Severely Disabled | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Commodity Futures Trading Commission | 1 | 330 | 0 | 1 | 1 | 100.00% | $4,500.00 | $4,500.00 |
Consumer Product Safety Commission | 3 | 121.67 | 3 | 0 | 3 | 100.00% | $6,251.00 | $2,083.67 |
Corporation for National and Community Service | 1 | 51 | 1 | 0 | 1 | 100.00% | $2,800.00 | $2,800.00 |
Court Services and Offender Supervision Agency for the District of Columbia | 3 | 182.67 | 2 | 0 | 2 | 66.67% | $15,000.00 | $5,000.00 |
Defense Army and Air Force Exchange | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Commissary Agency | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Contract Audit Agency | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Contract Management Agency | 9 | 201.89 | 1 | 0 | 1 | 11.11% | $48,749.31 | $5,416.59 |
Defense Finance and Accounting Service | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Human Resources Activity | 4 | 283.75 | 0 | 2 | 2 | 50.00% | $10,800.00 | $2,700.00 |
Defense Information Systems Agency | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Intelligence Agency | 1 | 358 | 0 | 1 | 1 | 100.00% | $3,043.00 | $3,043.00 |
Defense Logistics Agency | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Media Activity | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Missile Defense Agency | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense National Geospatial-Intelligence Agency | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense National Guard Bureau | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense National Security Agency | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Nuclear Facilities Safety Board | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Office of the Inspector General | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Office of the Secretary - Wash. Hqtrs. Services | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Security Service | 5 | 232.8 | 0 | 0 | 0 | 0.00% | $27,082.95 | $5,416.59 |
Defense Technical Information Center | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Threat Reduction Agency | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense TRICARE Management Activity | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Defense Uniformed Services University | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Department of Agriculture | 441 | 269.68 | 170 | 16 | 186 | 42.18% | $1,868,632.52 | $4,237.26 |
Department of Commerce | 646 | 232.17 | 125 | 258 | 383 | 59.29% | $2,328,877.62 | $3,605.07 |
Department of Defense Education Activity | 26 | 148.04 | 20 | 4 | 24 | 92.31% | $78,500.00 | $3,019.23 |
Department of Education | 42 | 191.62 | 32 | 8 | 40 | 95.24% | $164,307.52 | $3,912.08 |
Department of Energy | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Department of Health and Human Services | 190 | 145.76 | 152 | 31 | 183 | 96.32% | $1,076,195.74 | $5,664.19 |
Department of Homeland Security | 754 | 260.75 | 265 | 138 | 403 | 53.45% | $2,931,252.32 | $3,887.60 |
Department of Housing and Urban Development | 60 | 326.03 | 3 | 5 | 8 | 13.33% | $123,655.00 | $2,060.92 |
Department of Justice | 395 | 183 | 245 | 56 | 301 | 76.20% | $1,898,774.74 | $4,807.02 |
Department of Labor | 101 | 195.27 | 66 | 31 | 97 | 96.04% | $424,820.44 | $4,206.14 |
Department of State | 79 | 285.51 | 20 | 14 | 34 | 43.04% | $199,403.00 | $2,524.09 |
Department of the Air Force | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Department of the Army | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Department of the Interior | 197 | 234.01 | 84 | 33 | 117 | 59.39% | $754,400.82 | $3,829.45 |
Department of the Navy | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Department of the Treasury | 6 | 253.17 | 0 | 0 | 0 | 0.00% | $16,816.00 | $2,802.67 |
Department of Transportation | 124 | 141.2 | 103 | 6 | 109 | 87.90% | $377,704.00 | $3,046.00 |
Department of Veterans Affairs | 398 | 183.57 | 289 | 30 | 319 | 80.15% | $1,798,089.24 | $4,517.81 |
Election Assistance Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Environmental Protection Agency | 8 | 268.13 | 1 | 1 | 2 | 25.00% | $35,925.00 | $4,490.63 |
Equal Employment Opportunity Commission | 3 | 138.67 | 3 | 0 | 3 | 100.00% | $9,000.00 | $3,000.00 |
Export-Import Bank of the US | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Farm Credit Administration | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Farm Credit System Insurance Corporation | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Federal Communications Commission | 5 | 61 | 5 | 0 | 5 | 100.00% | $12,500.00 | $2,500.00 |
Federal Deposit Insurance Corporation | 19 | 203.74 | 10 | 9 | 19 | 100.00% | $121,617.29 | $6,400.91 |
Federal Election Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Federal Energy Regulatory Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Federal Financial Institutions Examination Council | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Federal Housing Finance Agency | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Federal Labor Relations Authority | 1 | 194 | 0 | 1 | 1 | 100.00% | $6,226.00 | $6,226.00 |
Federal Maritime Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Federal Mediation and Conciliation Service | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Federal Mine Safety & Health Review Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Federal Reserve System--Board of Governors | 7 | 197.57 | 4 | 2 | 6 | 85.71% | $39,920.00 | $5,702.86 |
Federal Retirement Thrift Investment Board | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Federal Trade Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
General Services Administration | 65 | 262.89 | 19 | 26 | 45 | 69.23% | $184,094.06 | $2,832.22 |
Government Printing Office | 32 | 214.47 | 13 | 19 | 32 | 100.00% | $87,107.00 | $2,722.09 |
Harry S. Truman Scholarship Foundation | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Holocaust Memorial Museum U.S. | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Institute of Museum and Library Services | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Inter-American Foundation | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
International Boundary and Water Commission | 8 | 109.13 | 8 | 0 | 8 | 100.00% | $21,795.00 | $2,724.38 |
International Joint Commission: US & Canada | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
International Trade Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
James Madison Memorial Fellowship Foundation | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Japan-United States Friendship Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
John F. Kennedy Center for the Performing Arts | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Marine Mammal Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Merit Systems Protection Board | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Millennium Challenge Corporation | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
National Aeronautics and Space Administration | 26 | 173.77 | 20 | 4 | 24 | 92.31% | $124,158.36 | $4,775.32 |
National Archives and Records Administration | 6 | 168.5 | 4 | 2 | 6 | 100.00% | $18,798.73 | $3,133.12 |
National Capital Planning Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
National Council on Disability | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
National Credit Union Administration | 8 | 191.25 | 4 | 0 | 4 | 50.00% | $29,651.00 | $3,706.38 |
National Endowment for the Arts | 1 | 120 | 1 | 0 | 1 | 100.00% | $2,950.00 | $2,950.00 |
National Endowment for the Humanities | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
National Foundation on the Arts & the Humanities | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
National Gallery of Art | 1 | 315 | 0 | 0 | 0 | 0.00% | $5,165.00 | $5,165.00 |
National Indian Gaming Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
National Labor Relations Board | 4 | 175.5 | 2 | 1 | 3 | 75.00% | $9,348.00 | $2,337.00 |
National Mediation Board | 2 | 78 | 2 | 0 | 2 | 100.00% | $5,200.00 | $2,600.00 |
National Reconnaissance Office | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
National Science Foundation | 6 | 195.17 | 4 | 0 | 4 | 66.67% | $24,527.00 | $4,087.83 |
National Transportation Safety Board | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Navajo and Hopi Indian Relocation Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Nuclear Regulatory Commission | 8 | 194.75 | 6 | 1 | 7 | 87.50% | $40,000.00 | $5,000.00 |
Nuclear Waste Technical Review Commission | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Occupational Safety & Health Review Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Office of Government Ethics | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Office of Personnel Management | 3 | 149.67 | 3 | 0 | 3 | 100.00% | $9,950.00 | $3,316.67 |
Office of Special Counsel | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Office of the Director of National Intelligence | 1 | 293 | 0 | 1 | 1 | 100.00% | $3,500.00 | $3,500.00 |
Overseas Private Investment Corporation | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Peace Corps | 3 | 234 | 1 | 2 | 3 | 100.00% | $21,205.00 | $7,068.33 |
Pension Benefit Guaranty Corporation | 22 | 202 | 7 | 12 | 19 | 86.36% | $75,612.00 | $3,436.91 |
Postal Regulatory Commission | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Presidio Trust | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Railroad Retirement Board | 3 | 164.33 | 3 | 0 | 3 | 100.00% | $8,800.00 | $2,933.33 |
Securities and Exchange Commission | 3 | 175 | 3 | 0 | 3 | 100.00% | $17,858.79 | $5,952.93 |
Selective Service System | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Small Business Administration | 8 | 217.63 | 2 | 6 | 8 | 100.00% | $41,034.00 | $5,129.25 |
Smithsonian Institution | 7 | 160.14 | 4 | 3 | 7 | 100.00% | $16,625.00 | $2,375.00 |
Social Security Administration | 408 | 189.57 | 257 | 39 | 296 | 72.55% | $1,904,040.55 | $4,666.77 |
Tennessee Valley Authority | 51 | 121.29 | 51 | 0 | 51 | 100.00% | $98,921.00 | $1,939.63 |
Trade and Development Agency | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
U.S. Postal Service | 3,019 | 110.5 | 2,910 | 79 | 2,989 | 99.01% | $4,265,066.00 | $1,412.74 |
U.S. Tax Court | 0 | 0 | 0 | 0 | 0 | 0.00% | $0.00 | $0.00 |
Utah Reclamation Mitigation and Conservation Commission | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Valles Caldera Trust | NRF | NRF | NRF | NRF | NRF | NRF | NRF | NRF |
Cabinet Level Subtotal | 6,497 | 280.06 | 4,485 | 712 | 5,197 | 79.99% | $18,396,170.22 | $2,831.49 |
Midsize Agencies Subtotal | 595 | 192.38 | 367 | 88 | 455 | 76.47% | $2,536,365.26 | $4,262.80 |
Small Agencies Subtotal | 152 | 188.26 | 85 | 47 | 132 | 86.84% | $568,541.52 | $3,740.40 |
Micro Agencies Subtotal | 3 | 162 | 2 | 1 | 3 | 100.00% | $15,200.00 | $5,066.67 |
Government-wide | 7,247 | 273.99 | 4,939 | 848 | 5,787 | 79.85% | $21,516,277.00 | $2,968.99 |
NRF = No Report Filed