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  3. Table B-9a Timeliness and Cost of Complaint Investigations Completed by Agency Investigators

Table B-9a Timeliness and Cost of Complaint Investigations Completed by Agency Investigators

Agency or Department Total Number Completed Investigations By Agency Average Processing Days Completed Investigations By Agency  Number Timely Completed within 180 Days Number Timely Completed within 181-360 Days Total Number Timely Completed Investigations By Agency  % Investigations Timely Completed By Agency Total Cost  Completed Investigations By Agency Average Cost  Completed Investigations By Agency
Table B-9a
FY 2011 Timeliness and Cost of Complaint Investigations Completed by Agency Investigators
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 0 0 0 0 0 0.00% $0.00 $0.00
Agency for International Development 0 0 0 0 0 0.00% $0.00 $0.00
American Battle Monuments Commission NRF NRF NRF NRF NRF NRF NRF NRF
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0 0 0 0.00% $0.00 $0.00
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 0 0 0 0 0 0.00% $0.00 $0.00
Central Intelligence Agency 21 291.19 2 6 8 38.10% $194,687.25 $9,270.82
Chemical Safety and Hazard Investigation Board 0 0 0 0 0 0.00% $0.00 $0.00
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0 0 0 0.00% $0.00 $0.00
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0 0 0 0.00% $0.00 $0.00
Commodity Futures Trading Commission 0 0 0 0 0 0.00% $0.00 $0.00
Consumer Product Safety Commission 0 0 0 0 0 0.00% $0.00 $0.00
Corporation for National and Community Service 0 0 0 0 0 0.00% $0.00 $0.00
Court Services and Offender Supervision Agency for the District of Columbia 5 189.2 2 0 2 40.00% $44,520.00 $8,904.00
Defense Army and Air Force Exchange 49 194.55 20 5 25 51.02% $488,276.00 $9,964.82
Defense Commissary Agency 67 198.06 25 5 30 44.78% $362,911.53 $5,416.59
Defense Contract Audit Agency 13 174.92 6 2 8 61.54% $70,415.67 $5,416.59
Defense Contract Management Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense Finance and Accounting Service 39 196.33 12 11 23 58.97% $370,913.01 $9,510.59
Defense Human Resources Activity 0 0 0 0 0 0.00% $0.00 $0.00
Defense Information Systems Agency 10 306.2 1 3 4 40.00% $70,008.20 $7,000.82
Defense Intelligence Agency 17 305.65 2 5 7 41.18% $143,603.03 $8,447.24
Defense Logistics Agency 88 269.51 12 16 28 31.82% $776,595.60 $8,824.95
Defense Media Activity 2 65.5 2 0 2 100.00% $10,833.18 $5,416.59
Defense Missile Defense Agency 4 223.5 1 2 3 75.00% $21,666.36 $5,416.59
Defense National Geospatial-Intelligence Agency 16 193.69 8 8 16 100.00% $86,665.44 $5,416.59
Defense National Guard Bureau 0 0 0 0 0 0.00% $0.00 $0.00
Defense National Security Agency 14 315.14 0 11 11 78.57% $85,524.55 $6,108.90
Defense Nuclear Facilities Safety Board 0 0 0 0 0 0.00% $0.00 $0.00
Defense Office of the Inspector General 6 207.67 1 3 4 66.67% $52,679.46 $8,779.91
Defense Office of the Secretary - Wash. Hqtrs. Services 38 253.32 9 15 24 63.16% $374,284.33 $9,849.59
Defense Security Service 0 0 0 0 0 0.00% $0.00 $0.00
Defense Technical Information Center 1 151 1 0 1 100.00% $5,416.59 $5,416.59
Defense Threat Reduction Agency 3 209.33 1 0 1 33.33% $23,149.77 $7,716.59
Defense TRICARE Management Activity 0 0 0 0 0 0.00% $0.00 $0.00
Defense Uniformed Services University 0 0 0 0 0 0.00% $0.00 $0.00
Department of Agriculture 0 0 0 0 0 0.00% $0.00 $0.00
Department of Commerce 63 169.6 43 4 47 74.60% $258,369.84 $4,101.11
Department of Defense Education Activity 16 227.88 6 9 15 93.75% $86,665.44 $5,416.59
Department of Education 0 0 0 0 0 0.00% $0.00 $0.00
Department of Energy NRF NRF NRF NRF NRF NRF NRF NRF
Department of Health and Human Services 7 198.14 6 1 7 100.00% $67,301.40 $9,614.49
Department of Homeland Security 134 144.63 120 8 128 95.52% $733,588.00 $5,474.54
Department of Housing and Urban Development 0 0 0 0 0 0.00% $0.00 $0.00
Department of Justice 136 234.74 38 68 106 77.94% $902,727.48 $6,637.70
Department of Labor 0 0 0 0 0 0.00% $0.00 $0.00
Department of State 10 155.2 8 1 9 90.00% $12,277.00 $1,227.70
Department of the Air Force 287 206.31 53 12 65 22.65% $1,554,561.30 $5,416.59
Department of the Army 510 234.54 108 55 163 31.96% $3,394,217.78 $6,655.33
Department of the Interior 1 179 1 0 1 100.00% $3,240.00 $3,240.00
Department of the Navy 314 262.51 55 83 138 43.95% $2,866,820.00 $9,130.00
Department of the Treasury 333 168.89 220 102 322 96.70% $2,090,996.00 $6,279.27
Department of Transportation 123 150.15 109 4 113 91.87% $625,367.67 $5,084.29
Department of Veterans Affairs 1,200 178.68 795 161 956 79.67% $11,828,297.00 $9,856.91
Election Assistance Commission 0 0 0 0 0 0.00% $0.00 $0.00
Environmental Protection Agency 21 239.24 2 0 2 9.52% $40,800.00 $1,942.86
Equal Employment Opportunity Commission 9 154.11 7 0 7 77.78% $81,000.00 $9,000.00
Export-Import Bank of the US 0 0 0 0 0 0.00% $0.00 $0.00
Farm Credit Administration 0 0 0 0 0 0.00% $0.00 $0.00
Farm Credit System Insurance Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Federal Communications Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Deposit Insurance Corporation 1 272 0 1 1 100.00% $6,401.00 $6,401.00
Federal Election Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Energy Regulatory Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 0 0 0 0 0 0.00% $0.00 $0.00
Federal Labor Relations Authority 0 0 0 0 0 0.00% $0.00 $0.00
Federal Maritime Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Mediation and Conciliation Service 0 0 0 0 0 0.00% $0.00 $0.00
Federal Mine Safety & Health Review Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Reserve System--Board of Governors 0 0 0 0 0 0.00% $0.00 $0.00
Federal Retirement Thrift Investment Board 0 0 0 0 0 0.00% $0.00 $0.00
Federal Trade Commission 0 0 0 0 0 0.00% $0.00 $0.00
General Services Administration 0 0 0 0 0 0.00% $0.00 $0.00
Government Printing Office 0 0 0 0 0 0.00% $0.00 $0.00
Harry S. Truman Scholarship Foundation 0 0 0 0 0 0.00% $0.00 $0.00
Holocaust Memorial Museum U.S. 0 0 0 0 0 0.00% $0.00 $0.00
Institute of Museum and Library Services 0 0 0 0 0 0.00% $0.00 $0.00
Inter-American Foundation 0 0 0 0 0 0.00% $0.00 $0.00
International Boundary and Water Commission 0 0 0 0 0 0.00% $0.00 $0.00
International Joint Commission: US & Canada NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0 0 0 0.00% $0.00 $0.00
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0 0 0 0.00% $0.00 $0.00
John F. Kennedy Center for the Performing Arts 0 0 0 0 0 0.00% $0.00 $0.00
Marine Mammal Commission 0 0 0 0 0 0.00% $0.00 $0.00
Merit Systems Protection Board 0 0 0 0 0 0.00% $0.00 $0.00
Millennium Challenge Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 0 0 0 0 0 0.00% $0.00 $0.00
National Archives and Records Administration 0 0 0 0 0 0.00% $0.00 $0.00
National Capital Planning Commission 0 0 0 0 0 0.00% $0.00 $0.00
National Council on Disability 0 0 0 0 0 0.00% $0.00 $0.00
National Credit Union Administration 0 0 0 0 0 0.00% $0.00 $0.00
National Endowment for the Arts 0 0 0 0 0 0.00% $0.00 $0.00
National Endowment for the Humanities 0 0 0 0 0 0.00% $0.00 $0.00
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 0 0 0 0 0 0.00% $0.00 $0.00
National Indian Gaming Commission 0 0 0 0 0 0.00% $0.00 $0.00
National Labor Relations Board 7 269 3 2 5 71.43% $93,066.32 $13,295.19
National Mediation Board 0 0 0 0 0 0.00% $0.00 $0.00
National Reconnaissance Office 2 416.5 0 1 1 50.00% $6,456.59 $3,228.30
National Science Foundation 0 0 0 0 0 0.00% $0.00 $0.00
National Transportation Safety Board 0 0 0 0 0 0.00% $0.00 $0.00
Navajo and Hopi Indian Relocation Commission 0 0 0 0 0 0.00% $0.00 $0.00
Nuclear Regulatory Commission 1 236 0 1 1 100.00% $5,000.00 $5,000.00
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety & Health Review Commission 0 0 0 0 0 0.00% $0.00 $0.00
Office of Government Ethics 0 0 0 0 0 0.00% $0.00 $0.00
Office of Personnel Management 20 94.85 20 0 20 100.00% $185,510.20 $9,275.51
Office of Special Counsel 0 0 0 0 0 0.00% $0.00 $0.00
Office of the Director of National Intelligence 2 473.5 0 1 1 50.00% $26,935.00 $13,467.50
Overseas Private Investment Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Peace Corps 0 0 0 0 0 0.00% $0.00 $0.00
Pension Benefit Guaranty Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Postal Regulatory Commission 0 0 0 0 0 0.00% $0.00 $0.00
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 0 0 0 0 0 0.00% $0.00 $0.00
Securities and Exchange Commission 0 0 0 0 0 0.00% $0.00 $0.00
Selective Service System 0 0 0 0 0 0.00% $0.00 $0.00
Small Business Administration 11 190.55 5 0 5 45.45% $32,000.00 $2,909.09
Smithsonian Institution 0 0 0 0 0 0.00% $0.00 $0.00
Social Security Administration 0 0 0 0 0 0.00% $0.00 $0.00
Tennessee Valley Authority 6 144.33 5 1 6 100.00% $12,000.00 $2,000.00
Trade and Development Agency 0 0 0 0 0 0.00% $0.00 $0.00
U.S. Postal Service 0 0 0 0 0 0.00% $0.00 $0.00
U.S. Tax Court 0 0 0 0 0 0.00% $0.00 $0.00
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF
                 
Cabinet Level Subtotal 3,501 201.09 1,663 594 2,257 64.47% $27,367,371.63 $7,817.02
Midsize Agencies Subtotal 59 172.12 32 2 34 57.63% $276,711.20 $4,690.02
Small Agencies Subtotal 47 262.7 14 11 25 53.19% $451,665.16 $9,609.90
Micro Agencies Subtotal 0 0 0 0 0 0.00% $0.00 $0.00
Government-wide 3,607 201.42 1,709 607 2,316 64.21% $28,095,747.99 $7,789.23

NRF = No Report Filed