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  3. Table B-1a Total Work Force, Counselings, and Complaints Sub Component-Data

Table B-1a Total Work Force, Counselings, and Complaints Sub Component-Data

Table B-1a
FY 2010 Total Work Force, Counselings, and Complaints - Sub-Component Data
Agency or Department Total Work Force Number Completed/ Ended Counselings Number Individuals with Completed/ Ended Counselings Counseled Individuals as % of Total Work Force Number Complaints Filed Number Complainants Number Complainants as % of Total Work Force
DLA Aviation 3,665 39 38 1.04% 21 21 0.57%
DLA Disposition Services 1,325 21 21 1.58% 7 7 0.53%
DLA Distribution 7,970 110 98 1.23% 56 48 0.60%
DLA Headquarters Operations Division 3,092 34 32 1.03% 16 15 0.49%
DLA Land and Maritime 4,810 32 31 0.64% 8 8 0.17%
DLA Logistics Information Service 920 8 8 0.87% 4 4 0.43%
DLA Troop Support 2,829 20 20 0.71% 9 9 0.32%
Defense Logistics Agency Wide 24,611 264 248 1.01% 121 112 0.46%
               
Alabama National Guard 1,197 0 0 0.00% 0 0 0.00%
Alaska National Guard 689 0 0 0.00% 0 0 0.00%
Arizona National Guard 1,441 4 4 0.28% 1 1 0.07%
Arkansas National Guard 1,019 1 1 0.10% 0 0 0.00%
California National Guard 2,353 7 7 0.30% 3 3 0.13%
Colorado National Guard 741 0 0 0.00% 0 0 0.00%
Connecticut National Guard 609 0 0 0.00% 0 0 0.00%
DC National Guard 860 0 0 0.00% 0 0 0.00%
Delaware National Guard 360 0 0 0.00% 0 0 0.00%
Florida National Guard 1,037 0 0 0.00% 0 0 0.00%
Georgia National Guard 1,543 0 0 0.00% 0 0 0.00%
Hawaii National Guard 1,057 1 1 0.09% 1 1 0.09%
Idaho National Guard 4,500 0 0 0.00% 0 0 0.00%
Illinois National Guard 940 0 0 0.00% 0 0 0.00%
Indiana National Guard 1,756 2 2 0.11% 1 1 0.06%
Iowa National Guard 1,455 36 36 2.47% 0 0 0.00%
Kansas National Guard 1,056 2 2 0.19% 1 1 0.09%
Kentucky National Guard 798 0 0 0.00% 0 0 0.00%
Louisiana National Guard 900 0 0 0.00% 0 0 0.00%
Maine National Guard 532 0 0 0.00% 0 0 0.00%
Maryland National Guard 1,384 1 1 0.07% 0 0 0.00%
Massachusetts National Guard 794 10 10 1.26% 0 0 0.00%
Michigan National Guard 1,125 4 4 0.36% 2 2 0.18%
Minnesota National Guard 1,120 0 0 0.00% 0 0 0.00%
Mississippi National Guard 1,373 2 2 0.15% 0 0 0.00%
Missouri National Guard 1,324 1 1 0.08% 0 0 0.00%
Montana National Guard 778 0 0 0.00% 0 0 0.00%
Nebraska National Guard 534 0 0 0.00% 0 0 0.00%
Nevada National Guard 661 3 3 0.45% 3 3 0.45%
New Hamphire National Guard 356 0 0 0.00% 0 0 0.00%
New Jersey National Guard 932 1 1 0.11% 0 0 0.00%
New Mexico National Guard 482 3 3 0.62% 0 0 0.00%
New York National Guard 1,938 1 1 0.05% 1 1 0.05%
North Carolina National Guard 1,027 2 2 0.19% 0 0 0.00%
North Dakota National Guard 563 0 0 0.00% 0 0 0.00%
Ohio National Guard 1,770 0 0 0.00% 0 0 0.00%
Oklahoma National Guard 921 0 0 0.00% 0 0 0.00%
Oregon National Guard 1,272 2 2 0.16% 0 0 0.00%
Pennsylvania National Guard 2,095 0 0 0.00% 0 0 0.00%
Puerto Rico National Guard 710 7 7 0.99% 1 1 0.14%
Rhode Island National Guard 400 0 0 0.00% 0 0 0.00%
South Carolina National Guard 825 0 0 0.00% 0 0 0.00%
South Dakota National Guard 530 1 1 0.19% 0 0 0.00%
Tennessee National Guard 1,810 2 2 0.11% 2 2 0.11%
Texas National Guard 1,896 4 4 0.21% 4 4 0.21%
Utah National Guard 838 7 7 0.84% 0 0 0.00%
Vermont National Guard 443 0 0 0.00% 0 0 0.00%
Virgin Islands National Guard 119 0 0 0.00% 0 0 0.00%
Virginia National Guard 806 2 2 0.25% 1 1 0.12%
Washington State National Guard 539 3 3 0.56% 0 0 0.00%
West Virginia National Guard 1,016 3 3 0.30% 0 0 0.00%
Wisconsin National Guard 938 0 0 0.00% 0 0 0.00%
Wyoming National Guard 427 3 3 0.70% 1 1 0.23%
Defense National Guard Bureau Wide 56,589 115 115 0.20% 22 22 0.04%
               
Agricultural Marketing Service 4,273 19 19 0.44% 12 12 0.28%
Agricultural Research Service 9,281 35 35 0.38% 25 25 0.27%
Agriculture Headquarters 3,056 7 7 0.23% 0 0 0.00%
Animal and Plant Health Inspection Service 8,970 97 97 1.08% 45 42 0.47%
Economic Research Service 406 5 5 1.23% 3 3 0.74%
Farm Service Agency 5,271 56 53 1.01% 37 33 0.63%
Food and Nutrition Service 1,447 23 21 1.45% 10 9 0.62%
Food Safety And Inspection Service 10,164 150 142 1.40% 67 66 0.65%
Foreign Agricultural Service 987 11 11 1.11% 3 3 0.30%
Forest Service 42,995 258 246 0.57% 121 114 0.27%
Grain Inspection, Packers & Stockyards Admin. 810 22 22 2.72% 9 9 1.11%
National Agricultural Statistics Service 1,088 1 1 0.09% 1 1 0.09%
National Appeals Division 93 2 2 2.15% 1 1 1.08%
National Institute of Food and Agriculture 403 2 2 0.50% 0 0 0.00%
Natural Resources Conservation Service 12,589 43 42 0.33% 26 25 0.20%
Office Of The Chief Financial Officer 1,250 50 49 3.92% 24 24 1.92%
Risk Management Agency 537 6 6 1.12% 3 3 0.56%
Rural Development 6,237 81 81 1.30% 46 46 0.74%
USDA - Office Of Inspector General 709 11 11 1.55% 8 8 1.13%
Department of Agriculture Wide 110,566 879 852 0.77% 441 424 0.38%
               
All Other Commerce Bureaus 2,819 38 38 1.35% 22 21 0.74%
Bureau of the Census 13,906 142 136 0.98% 73 67 0.48%
Decennial Census 655,540 2,936 2,922 0.45% 934 925 0.14%
International Trade Administration 1,564 4 4 0.26% 2 2 0.13%
National Institute of Standards & Technology 3,185 28 26 0.82% 14 12 0.38%
National Oceanic & Atmospheric Administration 13,138 99 95 0.72% 60 53 0.40%
U. S. Patent and Trademark Office 9,520 73 68 0.71% 33 30 0.32%
Department of Commerce Wide 699,672 3,320 3,289 0.47% 1,138 1,110 0.16%
               
Bonneville Power Administration 3,022 22 21 0.69% 10 10 0.33%
Chicago Operations Office 321 5 2 0.62% 2 2 0.62%
EM Consolidated Business Center 436 1 1 0.23% 1 1 0.23%
Golden Field Office 283 2 2 0.71% 1 1 0.35%
Headquarters 5,157 32 30 0.58% 20 18 0.35%
Idaho Operations Office 273 1 1 0.37% 1 1 0.37%
National Energy Technology Lab 688 1 1 0.15% 0 0 0.00%
NNSA Service Center 2,823 14 14 0.50% 9 9 0.32%
Oak Ridge Operations 392 2 2 0.51% 2 2 0.51%
OSTI 59 0 0 0.00% 0 0 0.00%
Richland Operations Office 382 0 0 0.00% 0 0 0.00%
Savannah River Operations 335 21 21 6.27% 4 4 1.19%
Southeastern Power Administration 44 0 0 0.00% 0 0 0.00%
Southwestern Power Administration 178 9 6 3.37% 4 4 2.25%
Strategic Petroleum Reserve 95 0 0 0.00% 0 0 0.00%
Western Area Power Administration 1,441 15 12 0.83% 7 7 0.49%
Department of Energy Wide 15,929 125 113 0.71% 61 59 0.37%
               
Administration for Children and Families 1,340 18 18 1.34% 7 7 0.52%
Agency for Healthcare Research and Quality 327 3 3 0.92% 0 0 0.00%
Centers for Disease Control and Prevention 10,877 95 95 0.87% 44 43 0.40%
Centers for Medicare & Medicaid Services 4,796 61 58 1.21% 39 37 0.77%
Food and Drug Administration 13,047 114 112 0.86% 65 64 0.49%
Health Resources and Services Administration 1,609 20 19 1.18% 14 14 0.87%
Indian Health Service 15,952 200 180 1.13% 111 102 0.64%
National Institutes of Health 19,860 125 117 0.59% 82 71 0.36%
Office of the Secretary of Health & Human Services 4,933 52 52 1.05% 32 32 0.65%
Program Support Center 745 11 11 1.48% 3 3 0.40%
Substance Abuse & Mental Health Srvcs Admin. 479 2 2 0.42% 2 2 0.42%
Department of Health & Human Services Wide 73,965 701 667 0.90% 399 375 0.51%
               
DHS Headquarters 6,710 84 78 1.16% 52 50 0.75%
Federal Emergency Management Agency 17,160 253 244 1.42% 116 116 0.68%
Federal Law Enforcement Training Center 1,275 11 11 0.86% 10 10 0.78%
Transportation Security Administration 61,669 475 462 0.75% 306 285 0.46%
U.S. Citizenship and Immigration Services 10,343 197 182 1.76% 129 125 1.21%
U.S. Coast Guard 8,368 72 72 0.86% 47 47 0.56%
U.S. Customs and Border Protection 58,674 506 469 0.80% 309 294 0.50%
U.S. Immigration and Customs Enforcement 20,027 209 204 1.02% 196 186 0.93%
U.S. Secret Service 6,924 41 41 0.59% 20 20 0.29%
Department of Homeland Security Wide 191,150 1,848 1,763 0.92% 1,185 1,133 0.59%
               
Alcohol, Tobacco, Firearms and Explosives 5,170 62 61 1.18% 37 37 0.72%
Bureau of Prisons 38,039 774 753 1.98% 351 351 0.92%
Drug Enforcement Administration 9,829 42 42 0.43% 33 33 0.34%
Executive Office for Immigration Review 1,493 8 8 0.54% 5 5 0.33%
Executive Office for U.S. Attorneys 12,232 60 54 0.44% 37 35 0.29%
Federal Bureau of Investigation 35,241 244 238 0.68% 152 148 0.42%
Office of Justice Programs 755 5 5 0.66% 3 2 0.26%
Offices, Boards, and Divisions 9,502 49 49 0.52% 18 18 0.19%
U.S. Marshals Service 5,582 84 79 1.42% 42 37 0.66%
Department of Justice Wide 117,843 1,328 1,289 1.09% 678 666 0.57%
               
Bureau of Labor Statistics 2,538 9 7 0.28% 7 7 0.28%
Dept. of Labor (DM and others) 4,898 73 70 1.43% 46 45 0.92%
Employment and Training Administration 1,146 29 28 2.44% 20 20 1.75%
Mine Safety and Health Administration 2,362 30 29 1.23% 16 16 0.68%
Occupational Safety and Health Administration 2,311 29 28 1.21% 11 11 0.48%
Office of Workers Compensation Programs 1,657 23 21 1.27% 11 11 0.66%
Wage and Hour Division 1,720 30 29 1.69% 18 18 1.05%
Department of Labor Wide 16,632 223 212 1.27% 129 128 0.77%
               
Eighth U.S. Army (KOREA) 720 7 7 0.97% 3 3 0.42%
Headquarters, Department of Army 12,211 124 116 0.95% 67 65 0.53%
U.S. Army Corps of Engineers 38,388 224 206 0.54% 123 114 0.30%
U.S. Army Europe 2,073 13 11 0.53% 7 6 0.29%
U.S. Army Forces Command 3,809 35 32 0.84% 21 20 0.53%
U.S. Army Installation Management Command 65,945 627 583 0.88% 341 326 0.49%
U.S. Army Intelligence and Security Command 2,996 15 12 0.40% 11 9 0.30%
U.S. Army Material Command 77,434 544 493 0.64% 315 285 0.37%
U.S. Army Medical Command 30,936 465 437 1.41% 241 231 0.75%
U.S. Army Network Enterprise Tech Command 7,368 36 35 0.48% 22 21 0.29%
U.S. Army Pacific (USARPAC) 1,392 10 10 0.72% 6 6 0.43%
U.S. Army Reserve Command 12,324 143 133 1.08% 63 60 0.49%
U.S. Army Space and Missile Defense Command 980 3 3 0.31% 3 3 0.31%
U.S. Army Special Ops Command (USASOC) 1,778 7 7 0.39% 7 7 0.39%
U.S. Army Test and Evaluation Command 4,597 26 22 0.48% 17 14 0.30%
U.S. Army Training and Doctrine Command 19,864 137 126 0.63% 73 69 0.35%
Department of the Army Wide 282,815 2,416 2,233 0.79% 1,320 1,239 0.44%
               
Bureau Of Indian Affairs 9,087 130 129 1.42% 57 57 0.63%
Bureau Of Land Management 11,748 83 83 0.71% 39 39 0.33%
Bureau Of Reclamation 5,366 59 58 1.08% 24 23 0.43%
Bureau Of Surface Mining 540 9 8 1.48% 4 3 0.56%
DOI-Office Of The Secretary 3,892 52 52 1.34% 28 28 0.72%
Fish And Wildlife Service 10,274 36 36 0.35% 14 14 0.14%
Geological Survey 9,361 35 35 0.37% 21 21 0.22%
Minerals Management Service 1,777 17 16 0.90% 12 11 0.62%
National Park Service 27,896 157 153 0.55% 89 89 0.32%
Department of the Interior Wide 79,941 578 570 0.71% 288 285 0.36%
               
Bureau of Medicine & Surgery 12,575 153 152 1.21% 82 82 0.65%
Chief Of Naval Operations 3,948 27 27 0.68% 13 13 0.33%
Commander Naval Installations Command 34,172 228 226 0.66% 108 107 0.31%
Commander Naval Reserve 478 0 0 0.00% 0 0 0.00%
Commander Pacific Fleet 17,599 121 120 0.68% 39 39 0.22%
DON Assistant for Administration 4,982 26 26 0.52% 15 15 0.30%
Fleet Forces Command 19,551 85 84 0.43% 47 46 0.24%
Marine Corps HQ 31,570 231 229 0.73% 107 106 0.34%
Military Sealift Command 6,425 69 68 1.06% 33 33 0.51%
Naval Air Systems Command 23,898 140 140 0.59% 66 66 0.28%
Naval Education & Training Command 4,647 33 33 0.71% 15 15 0.32%
Naval Sea Systems Command 25,120 83 76 0.30% 53 47 0.19%
Naval Special Warfare Command 1,052 1 1 0.10% 1 1 0.10%
Naval Supply Systems Command 18,560 71 71 0.38% 26 26 0.14%
Naval Systems Management Activity 570 0 0 0.00% 0 0 0.00%
Navy Facilities & Engineering Command 15,572 136 136 0.87% 63 63 0.40%
Navy Military Personnel Command 1,633 3 3 0.18% 2 2 0.12%
Office Of Naval Intelligence 1,778 6 6 0.34% 3 3 0.17%
Office Of Naval Research 2,813 3 3 0.11% 1 1 0.04%
SPAWAR 8,206 32 32 0.39% 7 7 0.09%
Strategic Systems Project Office 989 2 2 0.20% 1 1 0.10%
Department of the Navy Wide 236,138 1,450 1,435 0.61% 682 673 0.29%
               
Alcohol and Tobacco Tax and Trade Bureau 521 7 7 1.34% 6 5 0.96%
Bureau of Engraving and Printing 1,942 37 36 1.85% 20 19 0.98%
Bureau of the Public Debt 1,955 12 9 0.46% 5 5 0.26%
Departmental Offices 1,903 20 18 0.95% 16 15 0.79%
Financial Crimes Enforcement Network 329 4 4 1.22% 3 3 0.91%
Financial Management Service 1,826 22 19 1.04% 13 11 0.60%
Internal Revenue Service 107,622 551 508 0.47% 311 264 0.25%
IRS Office of the Chief Counsel 2,552 10 10 0.39% 7 7 0.27%
Office of the Comptroller of the Currency 3,158 17 17 0.54% 10 10 0.32%
Office of Thrift Supervision 1,031 5 5 0.48% 3 3 0.29%
Treas- Office of the Inspector General 165 2 2 1.21% 0 0 0.00%
Treasury Inspector General For Tax Administration 830 2 2 0.24% 1 1 0.12%
U. S. Mint 1,796 42 39 2.17% 38 36 2.00%
Department of the Treasury Wide 125,630 731 676 0.54% 433 379 0.30%
               
Federal Aviation Administration 48,692 463 421 0.86% 276 253 0.52%
Federal Highway Administration 3,031 24 20 0.66% 14 13 0.43%
Federal Motor Carrier Safety Administration 1,080 20 20 1.85% 13 13 1.20%
Federal Railroad Administrataion 857 5 5 0.58% 3 3 0.35%
Federal Transit Administration 570 4 4 0.70% 1 1 0.18%
Maritime Administration 828 10 10 1.21% 6 6 0.72%
National Highway Traffic Safety Administration 609 4 4 0.66% 2 2 0.33%
Office of Inspector General 449 8 8 1.78% 8 8 1.78%
Office of the Secretary 749 12 11 1.47% 5 5 0.67%
Pipeline & Hazardous Materials Safety Admin. 430 3 3 0.70% 2 2 0.47%
Research &Inovative Technology Administration 722 7 7 0.97% 5 5 0.69%
St. Lawrence Development Corporation 136 0 0 0.00% 0 0 0.00%
Department of Transportation Wide 58,153 560 513 0.88% 335 311 0.53%
               
NCA 1,702 45 42 2.47% 23 22 1.29%
VA-HQ and Others 11,696 191 179 1.53% 98 92 0.79%
Veterans Benefits Administration 20,429 301 276 1.35% 146 138 0.68%
Veterans Health Administration 273,495 3,861 3,526 1.29% 1,932 1,827 0.67%
Department of Veterans Affairs Wide 307,322 4,398 4,023 1.31% 2,199 2,079 0.68%
               
Central Office 3,314 44 43 1.30% 28 27 0.81%
National Capital Region 1,616 20 19 1.18% 15 14 0.87%
Region 1 294 7 1 0.34% 7 1 0.34%
Region 10 492 2 2 0.41% 1 1 0.20%
Region 2 717 15 15 2.09% 9 9 1.26%
Region 3 1,046 15 14 1.34% 8 8 0.76%
Region 4 1,012 19 19 1.88% 17 17 1.68%
Region 5 956 12 12 1.26% 7 7 0.73%
Region 6 826 16 14 1.69% 10 9 1.09%
Region 7 1,143 11 10 0.87% 9 9 0.79%
Region 8 391 8 7 1.79% 3 3 0.77%
Region 9 1,079 16 13 1.20% 10 9 0.83%
General Services Administration Wide 12,886 185 169 1.31% 124 114 0.88%
               
Capital Metro Area Operations 55,212 1,566 1,404 2.54% 454 429 0.78%
Eastern Area 92,126 1,560 1,438 1.56% 632 591 0.64%
Great Lakes Area 84,825 1,938 1,737 2.05% 655 589 0.69%
National Area 14,007 265 244 1.74% 133 123 0.88%
Northeast Area 96,879 1,863 1,731 1.79% 575 538 0.56%
Office of Inspector General 1,136 14 14 1.23% 12 12 1.06%
Pacific Area 70,701 2,073 1,847 2.61% 660 598 0.85%
Southeast Area 81,150 2,799 2,451 3.02% 832 752 0.93%
Southwest Area 67,994 2,581 2,253 3.31% 1,040 944 1.39%
Western Area 105,631 1,641 1,500 1.42% 497 454 0.43%
U.S. Postal Service Wide 669,661 16,300 14,619 2.18% 5,490 5,030 0.75%