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Annual Report for the 2007 Human Capital Survey Results

Interpretation of Results

Survey results reveal that EEOC employees are committed to their work, have confidence in their co-workers, are held accountable, and are given support to get the job done. On the other hand, employees believe their workload is unreasonable.

How the Survey Was Conducted

The survey was conducted online from September 17, 2008 through October 19, 2008.

Description of Sample

All EEOC employees were invited to participate in the survey.

Survey Items and Response Choices

See attached table.

Number of Employees Surveyed, Number Responded, and Representation of Respondents

Invitations were sent to all EEOC employees (2,196). Of the 2,196 employees surveyed, 1,431 responded for a 65% response rate. The response rate for Headquarters was 62%, while the response rate for the Field was 68%. The respondents are representative of the population.

Questions Responses Response Value Frequencies Percent
Question 1: The people I work with cooperate to get the job done.
1
 Strongly Agree 478
33.4%
2
 Agree 715
50.0%
3
 Neither Agree Nor Disagree 113
7.9%
4
 Disagree 92
6.4%
5
 Strongly Disagree 26
1.8%
 
 Total Responses 1431
 
Question 2: I am given a real opportunity to improve my skills in my organization.
1
 Strongly Agree 265
18.5%
2
 Agree 542
37.9%
3
 Neither Agree Nor Disagree 261
18.2%
4
 Disagree 241
16.8%
5
 Strongly Disagree 112
7.8%
 
 Total Responses 1431
 
Question 5: My work gives me a feeling of personal accomplishment.
1
 Strongly Agree 599
41.9%
2
 Agree 546
38.2%
3
 Neither Agree Nor Disagree 143
10.0%
4
 Disagree 89
6.2%
5
 Strongly Disagree 40
2.8%
 
 Total Responses 1431
 
Question 6: I like the kind of work I do.
1
 Strongly Agree 762
53.2%
2
 Agree 513
35.8%
3
 Neither Agree Nor Disagree 93
6.5%
4
 Disagree 32
2.2%
5
 Strongly Disagree 14
1.0%
 
 Total Responses 1431
 
Question 7: I have trust and confidence in my supervisor.
1
 Strongly Agree 480
33.5%
2
 Agree 489
34.2%
3
 Neither Agree Nor Disagree 212
14.8%
4
 Disagree 126
8.8%
5
 Strongly Disagree 104
7.3%
 
 Total Responses 1431
 
Question 9: Overall, how good a job do you feel is being done by your immediate supervisor/team leader?
1
 Strongly Agree 572
40.0%
2
 Agree 449
31.4%
3
 Neither Agree Nor Disagree 235
16.4%
4
 Disagree 88
6.1%
5
 Strongly Disagree 70
4.9%
 
 Total Responses 1431
 
Question 11: The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.
1
 Strongly Agree 251
17.5%
2
 Agree 807
56.4%
3
 Neither Agree Nor Disagree 197
13.8%
4
 Disagree 104
7.3%
5
 Strongly Disagree 45
3.1%
6
 Do Not Know 13
0.9%
 
 Total Responses 1431
 
Question 14: My work unit is able to recruit people with the right skills.
1
 Strongly Agree 157
11.0%
2
 Agree 411
28.7%
3
 Neither Agree Nor Disagree 394
27.5%
4
 Disagree 200
14.0%
5
 Strongly Disagree 144
10.1%
6
 Do Not Know 111
7.8%
 
 Total Responses 1431
 
Question 19: I know how my work relates to the agency's goals and priorities.
1
 Strongly Agree 608
42.5%
2
 Agree 655
45.8%
3
 Neither Agree Nor Disagree 95
6.6%
4
 Disagree 31
2.2%
5
 Strongly Disagree 21
1.5%
6
 Do Not Know 10
0.7%
 
 Total Responses 1431
 
Question 20: The work I do is important.
1
 Strongly Agree 905
63.2%
2
 Agree 438
30.6%
3
 Neither Agree Nor Disagree 59
4.1%
4
 Disagree 9
0.6%
5
 Strongly Disagree 6
0.4%
6
 Do Not Know 3
0.2%
 
 Total Responses 1431
 
Question 21: Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.
1
 Strongly Agree 356
24.9%
2
 Agree 653
45.6%
3
 Neither Agree Nor Disagree 163
11.4%
4
 Disagree 156
10.9%
5
 Strongly Disagree 88
6.1%
6
 Do Not Know 4
0.3%
 
 Total Responses 1431
 
Question 49: Supervisors/team leaders in my work unit support employee development.
1
 Strongly Agree 253
17.7%
2
 Agree 591
41.3%
3
 Neither Agree Nor Disagree 312
21.8%
4
 Disagree 137
9.6%
5
 Strongly Disagree 88
6.1%
6
 Do Not Know 33
2.3%
 
 Total Responses 1431
 
Question 18: My talents are used well in the workplace.
1
 Strongly Agree 272
19.0%
2
 Agree 583
40.7%
3
 Neither Agree Nor Disagree 220
15.4%
4
 Disagree 218
15.2%
5
 Strongly Disagree 124
8.7%
6
 Do Not Know 2
0.1%
 
 Total Responses 1431
 
Question 51: My training needs are assessed.
1
 Strongly Agree 99
6.9%
2
 Agree 396
27.7%
3
 Neither Agree Nor Disagree 397
27.7%
4
 Disagree 326
22.8%
5
 Strongly Disagree 135
9.4%
6
 Do Not Know 55
3.8%
 
 Total Responses 1431
 
Question 22: Promotions in my work unit are based on merit.
1
 Strongly Agree 122
8.5%
2
 Agree 325
22.7%
3
 Neither Agree Nor Disagree 399
27.9%
4
 Disagree 228
15.9%
5
 Strongly Disagree 181
12.6%
6
 Do Not Know 160
11.2%
 
 Total Responses 1431
 
Question 23: In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.
1
 Strongly Agree 78
5.5%
2
 Agree 345
24.1%
3
 Neither Agree Nor Disagree 383
26.8%
4
 Disagree 239
16.7%
5
 Strongly Disagree 185
12.9%
6
 Do Not Know 186
13.0%
 
 Total Responses 1431
 
Question 26: Creativity and innovation are rewarded.
1
 Strongly Agree 139
9.7%
2
 Agree 396
27.7%
3
 Neither Agree Nor Disagree 379
26.5%
4
 Disagree 255
17.8%
5
 Strongly Disagree 160
11.2%
6
 Do Not Know 89
6.2%
 
 Total Responses 1431
 
Question 31: In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (e.g., Fully Successful, Outstanding).
1
 Strongly Agree 323
22.6%
2
 Agree 618
43.2%
3
 Neither Agree Nor Disagree 187
13.1%
4
 Disagree 109
7.6%
5
 Strongly Disagree 68
4.8%
6
 Do Not Know 24
1.7%
7
 No Basis to Judge 88
6.1%
 
 Total Responses 1431
 
Question 29: In my work unit, differences in performance are recognized in a meaningful way.
1
 Strongly Agree 95
6.6%
2
 Agree 346
24.2%
3
 Neither Agree Nor Disagree 385
26.9%
4
 Disagree 284
19.8%
5
 Strongly Disagree 165
11.5%
6
 Do Not Know 142
9.9%
 
 Total Responses 1431
 
Question 27: Pay raises depend on how well employees perform their jobs.
1
 Strongly Agree 50
3.5%
2
 Agree 232
16.2%
3
 Neither Agree Nor Disagree 394
27.5%
4
 Disagree 332
23.2%
5
 Strongly Disagree 243
17.0%
6
 Do Not Know 164
11.5%
 
 Total Responses 1431
 
Question 30: My performance appraisal is a fair reflection of my performance.
1
 Strongly Agree 322
22.5%
2
 Agree 627
43.8%
3
 Neither Agree Nor Disagree 192
13.4%
4
 Disagree 121
8.5%
5
 Strongly Disagree 72
5.0%
6
 Do Not Know 83
5.8%
 
 Total Responses 1431
 
Question 32: Discussions with my supervisor/team leader about my performance are worthwhile.
1
 Strongly Agree 309
21.6%
2
 Agree 524
36.6%
3
 Neither Agree Nor Disagree 307
21.5%
4
 Disagree 146
10.2%
5
 Strongly Disagree 87
6.1%
6
 Do Not Know 43
3.0%
 
 Total Responses 1431
 
Question 36: Managers/supervisors/team leaders work well with employees of different backgrounds.
1
 Strongly Agree 357
24.9%
2
 Agree 565
39.5%
3
 Neither Agree Nor Disagree 242
16.9%
4
 Disagree 111
7.8%
5
 Strongly Disagree 78
5.5%
6
 Do Not Know 65
4.5%
 
 Total Responses 1431
 
Question 12: My supervisor supports my need to balance work and family issues.
1
 Strongly Agree 648
45.3%
2
 Agree 491
34.3%
3
 Neither Agree Nor Disagree 153
10.7%
4
 Disagree 59
4.1%
5
 Strongly Disagree 44
3.1%
6
 Do Not Know 22
1.5%
 
 Total Responses 1431
 
Question 37: I have a high level of respect for my organization's senior leaders.
1
 Strongly Agree 268
18.7%
2
 Agree 464
32.4%
3
 Neither Agree Nor Disagree 301
21.0%
4
 Disagree 207
14.5%
5
 Strongly Disagree 166
11.6%
6
 Do Not Know 10
0.7%
 
 Total Responses 1431
 
Question 38: In my organization, leaders generate high levels of motivation and commitment in the workforce.
1
 Strongly Agree 151
10.6%
2
 Agree 412
28.8%
3
 Neither Agree Nor Disagree 360
25.2%
4
 Disagree 299
20.9%
5
 Strongly Disagree 172
12.0%
6
 Do Not Know 21
1.5%
 
 Total Responses 1431
 
Question 41: Managers review and evalute the organization's progress toward meeting its goals and objectives.
1
 Strongly Agree 277
19.4%
2
 Agree 690
48.2%
3
 Neither Agree Nor Disagree 222
15.5%
4
 Disagree 68
4.8%
5
 Strongly Disagree 61
4.3%
6
 Do Not Know 96
6.7%
 
 Total Responses 1431
 
Question 42: Employees are protected from health and safety hazards on the job.
1
 Strongly Agree 297
20.8%
2
 Agree 754
52.7%
3
 Neither Agree Nor Disagree 201
14.0%
4
 Disagree 72
5.0%
5
 Strongly Disagree 41
2.9%
6
 Do Not Know 47
3.3%
 
 Total Responses 1431
 
Question 24: Employees have a feeling of personal empowerment with respect to work processes.
1
 Strongly Agree 129
9.0%
2
 Agree 480
33.5%
3
 Neither Agree Nor Disagree 355
24.8%
4
 Disagree 241
16.8%
5
 Strongly Disagree 127
8.9%
6
 Do Not Know 84
5.9%
 
 Total Responses 1431
 
Question 17: My workload is reasonable.
1
 Strongly Agree 130
9.1%
2
 Agree 570
39.8%
3
 Neither Agree Nor Disagree 210
14.7%
4
 Disagree 263
18.4%
5
 Strongly Disagree 234
16.4%
6
 Do Not Know 12
0.8%
 
 Total Responses 1431
 
Question 40: Managers communicate the goals and priorities of the organization.
1
 Strongly Agree 298
20.8%
2
 Agree 716
50.0%
3
 Neither Agree Nor Disagree 196
13.7%
4
 Disagree 108
7.5%
5
 Strongly Disagree 79
5.5%
6
 Do Not Know 20
1.4%
 
 Total Responses 1431
 
Question 43: My organization has prepared employees for potential security threats.
1
 Strongly Agree 233
16.3%
2
 Agree 711
49.7%
3
 Neither Agree Nor Disagree 231
16.1%
4
 Disagree 135
9.4%
5
 Strongly Disagree 54
3.8%
6
 Do Not Know 49
3.4%
 
 Total Responses 1431
 
Question 56: How satisfied are you with the information you receive from management on what's going on in your organization?
1
 Strongly Agree 197
13.8%
2
 Agree 514
35.9%
3
 Neither Agree Nor Disagree 324
22.6%
4
 Disagree 263
18.4%
5
 Strongly Disagree 109
7.6%
 
 Total Responses 1431
 
Question 55: How satisfied are you with your involvement in decisions that affect your work?
1
 Strongly Agree 244
17.1%
2
 Agree 514
35.9%
3
 Neither Agree Nor Disagree 301
21.0%
4
 Disagree 244
17.1%
5
 Strongly Disagree 107
7.5%
 
 Total Responses 1431
 
Question 59: How satisfied are you with your opportunity to get a better job in your organization?
1
 Strongly Agree 112
7.8%
2
 Agree 280
19.6%
3
 Neither Agree Nor Disagree 447
31.2%
4
 Disagree 318
22.2%
5
 Strongly Disagree 248
17.3%
 
 Total Responses 1431
 
Question 57: How satisfied are you with the recognition you receive for doing a good job?
1
 Strongly Agree 251
17.5%
2
 Agree 501
35.0%
3
 Neither Agree Nor Disagree 281
19.6%
4
 Disagree 244
17.1%
5
 Strongly Disagree 130
9.1%
 
 Total Responses 1431
 
Question 58: How satisfied are you with the policies and practices of your senior leaders?
1
 Strongly Agree 163
11.4%
2
 Agree 474
33.1%
3
 Neither Agree Nor Disagree 387
27.0%
4
 Disagree 246
17.2%
5
 Strongly Disagree 134
9.4%
 
 Total Responses 1431
 
Question 60: How satisfied are you with the training you receive for your present job?
1
 Strongly Agree 156
10.9%
2
 Agree 477
33.3%
3
 Neither Agree Nor Disagree 368
25.7%
4
 Disagree 282
19.7%
5
 Strongly Disagree 130
9.1%
 
 Total Responses 1431
 
Question 61: Considering everything, how satisfied are you with your job?
1
 Strongly Agree 380
26.6%
2
 Agree 644
45.0%
3
 Neither Agree Nor Disagree 198
13.8%
4
 Disagree 121
8.5%
5
 Strongly Disagree 65
4.5%
 
 Total Responses 1431
 
Question 62: Considering everything, how satisfied are you with your pay?
1
 Strongly Agree 258
18.0%
2
 Agree 614
42.9%
3
 Neither Agree Nor Disagree 228
15.9%
4
 Disagree 241
16.8%
5
 Strongly Disagree 71
5.0%
 
 Total Responses 1431
 

 

Demographics
Population Respondent
Question 75: What is your supervisory status? Non-Supervisor 83.8% 72.3%
Team Leader 0.0% 2.2%
Supervisor 14.7% 13.6%
Manager   8.0%
Executive 1.5% 2.5%
Question 76: Are you: Male 33.1% 31.7%
Female 66.9% 66.2%
Question 77: Are you Hispanic or Latino? Yes 13.8% 15.2%
No 86.2% 82.4%
Question 78: Please select the racial category or categories with which you most closely identify. (Please select one or more). White 38.4% 49.1%
Black or African American 42.9% 41.2%
Native Hawaiian or other Pacific Islander 0.2% 0.3%
Asian 3.7% 3.9%
American Indian or Alaska Native 1.0% 0.8%
Question 85: What is your agency subcomponent? Headquarters 21.1% 20.1%
Field 78.9% 79.9%