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3. Table XID Complaint ADR Activities - Techniques Used (Cont.)

Table XID Complaint ADR Activities - Techniques Used (Cont.)

Table XID - FY 2003 Complaint ADR Activities - Techniques Used

Agency or Department	FACT FINDING				FACILITATION				OMBUDSMAN
	Complaints	Complainants	Days	Avg Days	Complaints	Complainants	Days	Avg Days	Complaints	Complainants	Days	Avg Days
Agency for International Development	0	0	0	0	0	0	0	0	0	0	0	0
Broadcasting Board of Governors	0	0	0	0	0	0	0	0	0	0	0	0
Central Intelligence Agency	0	0	0	0	0	0	0	0	0	0	0	0
Commodity Futures Trading Commission	0	0	0	0	0	0	0	0	0	0	0	0
Consumer Product Safety Commission	0	0	0	0	0	0	0	0	0	0	0	0
Corporation for National Service	0	0	0	0	0	0	0	0	0	0	0	0
Court Services and Offender Supervision Agency	0	0	0	0	0	0	0	0	0	0	0	0
Department of Agriculture	0	0	0	0	8	5	350	44	1	1	35	35
Department of Commerce	0	0	0	0	0	0	0	0	0	0	0	0
Defense Summary **	52	51	2,762	53	59	51	3,598	61	0	0	0	0
Army & Air Force Exchange Service	0	0	0	0	0	0	0	0	0	0	0	0
Defense Commissary Agency	2	3	347	174	1	1	182	182	0	0	0	0
Defense Contract Audit Agency	0	0	0	0	0	0	0	0	0	0	0	0
Defense Contract Management Agency	0	0	0	0	0	0	0	0	0	0	0	0
Defense Education Activity	0	0	0	0	0	0	0	0	0	0	0	0
Defense Finance and Accounting Service	0	0	0	0	0	0	0	0	0	0	0	0
Defense Human Resources Activity	0	0	0	0	2	2	634	317	0	0	0	0
Defense Information Systems Agency	0	0	0	0	0	0	0	0	0	0	0	0
Defense Inspector General	0	0	0	0	0	0	0	0	0	0	0	0
Defense Intelligence Agency	0	0	0	0	0	0	0	0	0	0	0	0
Defense Logistics Agency	0	0	0	0	7	5	2,056	294	0	0	0	0
Defense National Guard Bureau	0	0	0	0	2	2	6	3	0	0	0	0
Defense National Imagery and Mapping Agency	0	0	0	0	0	0	0	0	0	0	0	0
Defense National Security Agency	0	0	0	0	0	0	0	0	0	0	0	0
Defense Nuclear Facilities Safety Board	0	0	0	0	0	0	0	0	0	0	0	0
Defense Office of the Secretary	0	0	0	0	0	0	0	0	0	0	0	0
Defense Security Service	0	0	0	0	0	0	0	0	0	0	0	0
Defense Threat Reduction Agency	0	0	0	0	0	0	0	0	0	0	0	0
Defense Tricare Management Activity	0	0	0	0	0	0	0	0	0	0	0	0
Department of the Air Force	2	2	279	140	42	36	142	3	0	0	0	0
Department of the Army	48	46	2,136	45	3	3	253	84	0	0	0	0
Department of the Navy	0	0	0	0	2	2	325	163	0	0	0	0
Department of Education	0	0	0	0	0	0	0	0	0	0	0	0
Department of Energy	0	0	0	0	0	0	0	0	0	0	0	0
Department of Health and Human Services	1	1	71	71	0	0	0	0	0	0	0	0
Department of Housing & Urban Development	3	3	213	71	0	0	0	0	0	0	0	0
Department of the Interior	0	0	0	0	2	2	44	22	0	0	0	0
Department of Justice	0	0	0	0	2	2	100	50	1	1	45	45
Department of Labor	0	0	0	0	0	0	0	0	0	0	0	0
Department of State	0	0	0	0	0	0	0	0	0	0	0	0
Department of Transportation	0	0	0	0	1	1	10	10	0	0	0	0
Department of the Treasury	0	0	0	0	0	0	0	0	0	0	0	0
Department of Veterans Affairs	0	0	0	0	0	0	0	0	0	0	0	0
Environmental Protection Agency	0	0	0	0	1	1	130	130	0	0	0	0
Equal Employment Opportunity Commission	0	0	0	0	0	0	0	0	0	0	0	0
Executive Office of the President Summary**	0	0	0	0	0	0	0	0	0	0	0	0
Office of Administration	0	0	0	0	0	0	0	0	0	0	0	0
Office of Management and Budget	0	0	0	0	0	0	0	0	0	0	0	0
Office of National Drug Control Policy	0	0	0	0	0	0	0	0	0	0	0	0
Office of U.S. Trade Representative	0	0	0	0	0	0	0	0	0	0	0	0
Export-Import Bank of the United States	0	0	0	0	0	0	0	0	0	0	0	0
Farm Credit Administration	0	0	0	0	0	0	0	0	0	0	0	0
Federal Communications Commission	0	0	0	0	0	0	0	0	0	0	0	0
Federal Deposit Insurance Corporation	0	0	0	0	0	0	0	0	0	0	0	0
Federal Election Commission	0	0	0	0	0	0	0	0	0	0	0	0
Federal Emergency Management Agency	0	0	0	0	1	1	90	90	0	0	0	0
Federal Energy Regulatory Commission	0	0	0	0	0	0	0	0	0	0	0	0
Federal Housing Finance Board	0	0	0	0	0	0	0	0	0	0	0	0
Federal Labor Relations Authority	0	0	0	0	0	0	0	0	0	0	0	0
Federal Maritime Commission	0	0	0	0	0	0	0	0	0	0	0	0
Federal Mediation & Conciliation Service	0	0	0	0	0	0	0	0	0	0	0	0
Federal Reserve Board	0	0	0	0	0	0	0	0	0	0	0	0
Federal Retirement Thrift Investment Board	0	0	0	0	0	0	0	0	0	0	0	0
Federal Trade Commission	0	0	0	0	0	0	0	0	0	0	0	0
General Services Administration	0	0	0	0	0	0	0	0	0	0	0	0
Government Printing Office	0	0	0	0	0	0	0	0	0	0	0	0
Holocaust Memorial Museum	0	0	0	0	0	0	0	0	0	0	0	0
International Boundary & Water Commission	0	0	0	0	0	0	0	0	0	0	0	0
International Trade Commission	0	0	0	0	0	0	0	0	0	0	0	0
John F Kennedy Center for the Arts	0	0	0	0	0	0	0	0	0	0	0	0
Merit Systems Protection Board	0	0	0	0	0	0	0	0	0	0	0	0
National Aeronautics & Space Administration	0	0	0	0	0	0	0	0	0	0	0	0
National Archives & Records Administration	0	0	0	0	0	0	0	0	0	0	0	0
National Credit Union Administration	0	0	0	0	0	0	0	0	0	0	0	0
National Endowment for the Arts	0	0	0	0	0	0	0	0	0	0	0	0
National Endowment for the Humanities	0	0	0	0	0	0	0	0	0	0	0	0
National Gallery of Art	0	0	0	0	0	0	0	0	0	0	0	0
National Labor Relations Board	0	0	0	0	0	0	0	0	0	0	0	0
National Science Foundation	0	0	0	0	0	0	0	0	0	0	0	0
National Transportation Safety Board	0	0	0	0	0	0	0	0	0	0	0	0
Nuclear Regulatory Commission	0	0	0	0	0	0	0	0	0	0	0	0
Office of Personnel Management	0	0	0	0	0	0	0	0	0	0	0	0
Office of Special Counsel	0	0	0	0	0	0	0	0	0	0	0	0
Overseas Private Investment Corporation	0	0	0	0	0	0	0	0	0	0	0	0
Peace Corps	0	0	0	0	0	0	0	0	0	0	0	0
Pension Benefit Guaranty Corporation	0	0	0	0	0	0	0	0	0	0	0	0
Railroad Retirement Board	0	0	0	0	0	0	0	0	0	0	0	0
Securities and Exchange Commission	0	0	0	0	0	0	0	0	0	0	0	0
Selective Service System	0	0	0	0	0	0	0	0	0	0	0	0
Small Business Administration	0	0	0	0	0	0	0	0	0	0	0	0
Smithsonian Institution	0	0	0	0	0	0	0	0	0	0	0	0
Social Security Administration	0	0	0	0	0	0	0	0	0	0	0	0
Tennessee Valley Authority	0	0	0	0	0	0	0	0	0	0	0	0
United States Armed Forces Retirement Home	0	0	0	0	0	0	0	0	0	0	0	0
United States Postal Service	0	0	0	0	0	0	0	0	0	0	0	0
United States Tax Court	0	0	0	0	0	0	0	0	0	0	0	0
Homeland Security-Mem. of Understanding	0	0	0	0	0	0	0	0	0	0	0	0
TOTAL	56	55	3,046	54	74	63	4,322	58	2	2	80	40
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed.
CABINET AGENCY SUB TOTAL	56	55	3,046	54	72	61	4,102	57	2	2	80	40
MID-SIZE AGENCY SUB TOTAL	0	0	0	0	2	2	220	110	0	0	0	0
SMALL AGENCY SUB TOTAL	0	0	0	0	0	0	0	0	0	0	0	0

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