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3. Table XIB Complaint ADR Activities - Resources Used

Table XIB Complaint ADR Activities - Resources Used

Table XIB - FY 2003 Complaint ADR Activities - Resources Used

Agency or Department	IN HOUSE		ANOTHER FEDERAL AGENCY		PRIVATE ORGANIZATIONS, BAR, CONTRACTORS, ETC		MULTIPLE RESOURCES USED		OTHER		TOTAL
	Complaints	Complainants	Complaints	Complainants	Complaints	Complainants	Complaints	Complainants	Complaints	Complainants	Complaints	Complainants
Agency for International Development	1	1	0	0	0	0	0	0	0	0	1	1
Broadcasting Board of Governors	0	0	0	0	0	0	0	0	0	0	0	0
Central Intelligence Agency	0	0	0	0	0	0	0	0	0	0	0	0
Commodity Futures Trading Commission	1	1	0	0	0	0	0	0	0	0	1	1
Consumer Product Safety Commission	0	0	0	0	0	0	0	0	0	0	0	0
Corporation for National Service	0	0	0	0	2	2	0	0	0	0	2	2
Court Services and Offender Supervision Agency	0	0	2	2	0	0	0	0	0	0	2	2
Department of Agriculture	17	17	2	2	9	8	16	8	0	0	44	35
Department of Commerce	0	0	5	5	0	0	0	0	0	0	5	5
Defense Summary **	228	192	387	363	17	17	9	9	6	6	647	587
Army & Air Force Exchange Service	6	6	0	0	0	0	0	0	0	0	6	6
Defense Commissary Agency	0	0	86	72	0	0	0	0	0	0	86	72
Defense Contract Audit Agency	0	0	0	0	4	4	0	0	1	1	5	5
Defense Contract Management Agency	0	0	13	13	0	0	0	0	0	0	13	13
Defense Education Activity	0	0	1	1	0	0	0	0	2	2	3	3
Defense Finance and Accounting Service	0	0	22	21	0	0	0	0	0	0	22	21
Defense Human Resources Activity	2	2	0	0	0	0	0	0	0	0	2	2
Defense Information Systems Agency	3	3	0	0	0	0	0	0	0	0	3	3
Defense Inspector General	0	0	0	0	2	2	0	0	0	0	2	2
Defense Intelligence Agency	0	0	0	0	0	0	0	0	0	0	0	0
Defense Logistics Agency	16	14	4	4	0	0	0	0	0	0	20	18
Defense National Guard Bureau	8	8	3	3	0	0	1	1	0	0	12	12
Defense National Imagery and Mapping Agency	0	0	3	3	4	4	0	0	3	3	10	10
Defense National Security Agency	0	0	0	0	0	0	0	0	0	0	0	0
Defense Nuclear Facilities Safety Board	0	0	0	0	0	0	0	0	0	0	0	0
Defense Office of the Secretary	1	1	4	4	0	0	0	0	0	0	5	5
Defense Security Service	0	0	0	0	0	0	0	0	0	0	0	0
Defense Threat Reduction Agency	0	0	0	0	0	0	0	0	0	0	0	0
Defense Tricare Management Activity	0	0	0	0	0	0	0	0	0	0	0	0
Department of the Air Force	120	100	30	27	0	0	3	3	0	0	153	130
Department of the Army	45	40	215	210	7	7	5	5	0	0	272	262
Department of the Navy	27	18	6	5	0	0	0	0	0	0	33	23
Department of Education	0	0	0	0	0	0	0	0	0	0	0	0
Department of Energy	1	1	2	2	13	9	0	0	0	0	16	12
Department of Health and Human Services	14	14	11	11	10	10	0	0	0	0	35	35
Department of Housing & Urban Development	3	3	23	20	1	1	0	0	0	0	27	24
Department of the Interior	4	4	21	21	40	40	0	0	0	0	65	65
Department of Justice	32	32	0	0	22	22	0	0	0	0	54	54
Department of Labor	9	3	23	17	0	0	0	0	0	0	32	20
Department of State	1	1	1	1	1	1	0	0	0	0	3	3
Department of Transportation	0	0	30	28	14	11	3	4	11	11	58	54
Department of the Treasury	30	30	0	0	0	0	0	0	0	0	30	30
Department of Veterans Affairs	21	21	0	0	0	0	0	0	0	0	21	21
Environmental Protection Agency	1	1	4	4	4	4	0	0	0	0	9	9
Equal Employment Opportunity Commission	0	0	6	6	8	8	0	0	0	0	14	14
Executive Office of the President Summary**	0	0	0	0	0	0	0	0	0	0	0	0
Office of Administration	0	0	0	0	0	0	0	0	0	0	0	0
Office of Management and Budget	0	0	0	0	0	0	0	0	0	0	0	0
Office of National Drug Control Policy	0	0	0	0	0	0	0	0	0	0	0	0
Office of U.S. Trade Representative	0	0	0	0	0	0	0	0	0	0	0	0
Export-Import Bank of the United States	0	0	0	0	1	1	0	0	0	0	1	1
Farm Credit Administration	0	0	0	0	0	0	0	0	0	0	0	0
Federal Communications Commission	0	0	0	0	0	0	0	0	0	0	0	0
Federal Deposit Insurance Corporation	0	0	0	0	9	9	0	0	0	0	9	9
Federal Election Commission	0	0	0	0	0	0	0	0	0	0	0	0
Federal Emergency Management Agency	1	1	0	0	0	0	0	0	0	0	1	1
Federal Energy Regulatory Commission	0	0	0	0	0	0	0	0	0	0	0	0
Federal Housing Finance Board	0	0	0	0	1	1	0	0	0	0	1	1
Federal Labor Relations Authority	0	0	0	0	0	0	0	0	0	0	0	0
Federal Maritime Commission	0	0	0	0	0	0	0	0	0	0	0	0
Federal Mediation & Conciliation Service	0	0	0	0	0	0	0	0	0	0	0	0
Federal Reserve Board	0	0	0	0	2	2	0	0	0	0	2	2
Federal Retirement Thrift Investment Board	0	0	0	0	0	0	0	0	0	0	0	0
Federal Trade Commission	0	0	0	0	0	0	0	0	0	0	0	0
General Services Administration	0	0	5	4	1	1	0	0	0	0	6	5
Government Printing Office	1	1	0	0	1	1	0	0	0	0	2	2
Holocaust Memorial Museum	0	0	0	0	0	0	0	0	0	0	0	0
International Boundary & Water Commission	0	0	1	1	0	0	0	0	0	0	1	1
International Trade Commission	0	0	0	0	0	0	0	0	0	0	0	0
John F Kennedy Center for the Arts	0	0	0	0	0	0	0	0	0	0	0	0
Merit Systems Protection Board	0	0	0	0	0	0	0	0	0	0	0	0
National Aeronautics & Space Administration	0	0	0	0	18	18	0	0	0	0	18	18
National Archives & Records Administration	13	5	0	0	0	0	0	0	0	0	13	5
National Credit Union Administration	0	0	0	0	0	0	0	0	0	0	0	0
National Endowment for the Arts	0	0	0	0	0	0	0	0	0	0	0	0
National Endowment for the Humanities	0	0	0	0	0	0	0	0	0	0	0	0
National Gallery of Art	0	0	2	2	0	0	0	0	0	0	2	2
National Labor Relations Board	0	0	1	1	0	0	0	0	0	0	1	1
National Science Foundation	0	0	0	0	0	0	0	0	0	0	0	0
National Transportation Safety Board	0	0	0	0	0	0	0	0	0	0	0	0
Nuclear Regulatory Commission	0	0	0	0	5	4	0	0	0	0	5	4
Office of Personnel Management	0	0	0	0	1	1	0	0	0	0	1	1
Office of Special Counsel	0	0	0	0	0	0	0	0	0	0	0	0
Overseas Private Investment Corporation	0	0	0	0	0	0	0	0	0	0	0	0
Peace Corps	0	0	0	0	0	0	0	0	0	0	0	0
Pension Benefit Guaranty Corporation	1	1	1	1	0	0	0	0	0	0	2	2
Railroad Retirement Board	0	0	0	0	0	0	0	0	0	0	0	0
Securities and Exchange Commission	1	1	0	0	0	0	0	0	0	0	1	1
Selective Service System	0	0	0	0	0	0	0	0	0	0	0	0
Small Business Administration	1	1	0	0	0	0	0	0	0	0	1	1
Smithsonian Institution	1	1	0	0	0	0	0	0	0	0	1	1
Social Security Administration	0	0	3	3	1	1	0	0	0	0	4	4
Tennessee Valley Authority	1	1	0	0	5	4	0	0	0	0	6	5
United States Armed Forces Retirement Home	0	0	0	0	0	0	0	0	0	0	0	0
United States Postal Service	30	3	49	45	2,030	1,962	0	0	0	0	2,109	2,010
United States Tax Court	0	0	0	0	0	0	0	0	0	0	0	0
Homeland Security-Mem. of Understanding	15	15	23	23	1	1	0	0	1	1	40	40
TOTAL	428	351	602	562	2,217	2,139	28	21	18	18	3,293	3,091
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed.
CABINET AGENCY SUB TOTAL	405	336	577	538	2,158	2,082	28	21	18	18	3,186	2,995
MID-SIZE AGENCY SUB TOTAL	5	5	12	11	38	37	0	0	0	0	55	53
SMALL AGENCY SUB TOTAL	18	10	13	13	21	20	0	0	0	0	52	43

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