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3. Table X Pre-Complaint ADR Activities - Closure Type

Table X Pre-Complaint ADR Activities - Closure Type

Table X - FY 2003 Pre-Complaint ADR Activities - Closure Type

Agency or Department	SETTLEMENTS (Monetary & Non-M)		NO FORMAL COMPLAINT FILED		NO RESOLUTION		NO ADR ATTEMPT		OTHER CLOSURES		OPEN INVENTORY
	Counselings	Individuals	Counselings	Individuals	Counselings	Individuals	Counselings	Individuals	Counselings	Individuals	Counselings	Individuals
Agency for International Development	0	0	0	0	0	0	0	0	0	0	0	0
Broadcasting Board of Governors	1	1	0	0	2	2	0	0	0	0	0	0
Central Intelligence Agency	1	1	0	0	0	0	0	0	0	0	0	0
Commodity Futures Trading Commission	0	0	0	0	4	4	0	0	0	0	1	1
Consumer Product Safety Commission	2	2	0	0	0	0	0	0	0	0	0	0
Corporation for National Service	0	0	0	0	1	1	0	0	0	0	0	0
Court Services and Offender Supervision Agency	2	2	0	0	2	2	0	0	0	0	1	1
Department of Agriculture	105	100	38	37	110	94	23	21	0	0	51	49
Department of Commerce	5	5	5	5	20	19	0	0	0	0	5	5
Defense Summary **	485	474	305	302	290	261	13	13	25	25	125	87
Army & Air Force Exchange Service	29	29	15	15	17	17	1	1	0	0	4	4
Defense Commissary Agency	17	17	7	6	17	16	0	0	0	0	2	2
Defense Contract Audit Agency	3	3	0	0	0	0	0	0	0	0	3	3
Defense Contract Management Agency	5	5	6	6	6	6	0	0	0	0	2	2
Defense Education Activity	0	0	3	3	0	0	0	0	0	0	0	0
Defense Finance and Accounting Service	0	0	0	0	0	0	0	0	0	0	0	0
Defense Human Resources Activity	0	0	0	0	0	0	0	0	0	0	0	0
Defense Information Systems Agency	1	1	0	0	0	0	0	0	0	0	0	0
Defense Inspector General	0	0	0	0	1	1	0	0	0	0	0	0
Defense Intelligence Agency	1	1	0	0	2	2	0	0	0	0	0	0
Defense Logistics Agency	40	40	9	7	6	6	3	3	0	0	1	1
Defense National Guard Bureau	0	0	33	33	3	3	0	0	0	0	0	0
Defense National Imagery and Mapping Agency	10	10	3	3	4	4	0	0	0	0	1	1
Defense National Security Agency	1	1	2	2	1	1	1	1	0	0	0	0
Defense Nuclear Facilities Safety Board	0	0	0	0	0	0	0	0	0	0	0	0
Defense Office of the Secretary	3	3	4	4	0	0	0	0	0	0	0	0
Defense Security Service	0	0	0	0	0	0	0	0	0	0	0	0
Defense Threat Reduction Agency	1	1	0	0	2	2	0	0	0	0	0	0
Defense Tricare Management Activity	0	0	0	0	0	0	0	0	0	0	0	0
Department of the Air Force	196	191	134	134	163	138	0	0	25	25	55	23
Department of the Army	165	163	89	89	66	63	6	6	0	0	27	27
Department of the Navy	13	9	0	0	2	2	2	2	0	0	30	24
Department of Education	0	0	0	0	0	0	0	0	0	0	0	0
Department of Energy	6	6	3	3	18	18	0	0	0	0	3	3
Department of Health and Human Services	49	48	34	34	27	27	0	0	0	0	30	30
Department of Housing & Urban Development	14	14	7	7	6	6	30	30	0	0	10	10
Department of the Interior	17	17	5	5	8	8	1	1	0	0	74	74
Department of Justice	21	21	17	17	26	26	13	13	0	0	12	12
Department of Labor	15	14	2	2	22	20	16	15	0	0	11	11
Department of State	7	7	3	3	7	7	10	10	0	0	8	8
Department of Transportation	74	74	63	63	50	50	16	16	0	0	3	3
Department of the Treasury	148	148	44	44	75	75	59	59	0	0	129	129
Department of Veterans Affairs	59	59	132	132	90	90	45	44	0	0	45	43
Environmental Protection Agency	8	8	3	3	5	5	3	3	0	0	0	0
Equal Employment Opportunity Commission	4	4	2	2	4	4	0	0	0	0	3	3
Executive Office of the President Summary**	0	0	0	0	0	0	0	0	0	0	0	0
Office of Administration	0	0	0	0	0	0	0	0	0	0	0	0
Office of Management and Budget	0	0	0	0	0	0	0	0	0	0	0	0
Office of National Drug Control Policy	0	0	0	0	0	0	0	0	0	0	0	0
Office of U.S. Trade Representative	0	0	0	0	0	0	0	0	0	0	0	0
Export-Import Bank of the United States	0	0	0	0	1	1	0	0	0	0	0	0
Farm Credit Administration	1	1	0	0	4	4	0	0	0	0	0	5
Federal Communications Commission	0	0	0	0	2	2	0	0	0	0	0	0
Federal Deposit Insurance Corporation	2	2	0	0	12	12	0	0	0	0	1	1
Federal Election Commission	0	0	0	0	0	0	0	0	0	0	0	0
Federal Emergency Management Agency	16	16	0	0	0	0	0	0	0	0	0	0
Federal Energy Regulatory Commission	0	0	0	0	0	0	0	0	0	0	0	0
Federal Housing Finance Board	0	0	0	0	0	0	0	0	0	0	0	0
Federal Labor Relations Authority	0	0	0	0	0	0	0	0	0	0	0	0
Federal Maritime Commission	0	0	0	0	0	0	0	0	0	0	0	0
Federal Mediation & Conciliation Service	2	2	0	0	0	0	0	0	0	0	0	0
Federal Reserve Board	0	0	0	0	0	0	0	0	0	0	0	0
Federal Retirement Thrift Investment Board	0	0	0	0	0	0	0	0	0	0	0	0
Federal Trade Commission	0	0	0	0	0	0	0	0	0	0	1	1
General Services Administration	8	8	1	1	13	13	0	0	0	0	2	2
Government Printing Office	0	0	0	0	0	0	0	0	0	0	0	0
Holocaust Memorial Museum	1	1	0	0	1	1	0	0	0	0	0	0
International Boundary & Water Commission	0	0	0	0	1	1	0	0	0	0	0	0
International Trade Commission	1	1	0	0	0	0	0	0	0	0	0	0
John F Kennedy Center for the Arts	0	0	0	0	0	0	0	0	0	0	0	0
Merit Systems Protection Board	0	0	1	1	1	1	0	0	0	0	0	0
National Aeronautics & Space Administration	42	42	3	3	29	29	0	0	0	0	4	4
National Archives & Records Administration	11	10	7	7	4	4	0	0	0	0	2	2
National Credit Union Administration	0	0	0	0	0	0	0	0	0	0	0	0
National Endowment for the Arts	0	0	0	0	0	0	0	0	0	0	0	0
National Endowment for the Humanities	0	0	0	0	0	0	0	0	0	0	0	0
National Gallery of Art	1	1	1	1	0	0	0	0	0	0	1	1
National Labor Relations Board	1	1	1	1	0	0	0	0	0	0	0	0
National Science Foundation	0	0	0	0	1	1	0	0	0	0	1	1
National Transportation Safety Board	0	0	0	0	0	0	0	0	0	0	0	0
Nuclear Regulatory Commission	3	3	0	0	0	0	0	0	0	0	2	2
Office of Personnel Management	0	0	0	0	0	0	0	0	0	0	2	2
Office of Special Counsel	0	0	0	0	0	0	0	0	0	0	0	0
Overseas Private Investment Corporation	0	0	0	0	0	0	0	0	0	0	0	0
Peace Corps	0	0	0	0	0	0	0	0	0	0	0	0
Pension Benefit Guaranty Corporation	0	0	0	0	2	2	0	0	0	0	0	0
Railroad Retirement Board	0	0	0	0	0	0	0	0	0	0	0	0
Securities and Exchange Commission	1	1	0	0	7	7	0	0	0	0	0	0
Selective Service System	0	0	0	0	0	0	0	0	0	0	0	0
Small Business Administration	8	8	2	2	5	5	0	0	0	0	0	0
Smithsonian Institution	2	2	5	5	3	3	0	0	0	0	0	0
Social Security Administration	45	45	6	6	37	37	9	9	0	0	6	6
Tennessee Valley Authority	10	10	0	0	5	5	0	0	0	0	0	0
United States Armed Forces Retirement Home	0	0	0	0	0	0	0	0	0	0	0	0
United States Postal Service	5,906	5,862	3,647	3,454	4,996	4,899	1,282	1,269	0	0	250	173
United States Tax Court	0	0	0	0	0	0	0	0	0	0	0	0
Homeland Security-Mem. of Understanding	84	83	124	121	129	128	188	188	0	0	223	220
TOTAL	7,168	7,104	4,461	4,261	6,020	5,874	1,708	1,691	25	25	1,006	889
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed.
CABINET AGENCY SUB TOTAL	6,995	6,932	4,429	4,229	5,874	5,728	1,696	1,679	25	25	979	857
MID-SIZE AGENCY SUB TOTAL	141	141	20	20	109	109	12	12	0	0	13	13
SMALL AGENCY SUB TOTAL	32	31	12	12	37	37	0	0	0	0	14	19

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