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3. Table IXC Pre-Complaint ADR Activities - Techniques Used (cont. from Table IXA)

Table IXC Pre-Complaint ADR Activities - Techniques Used (cont. from Table IXA)

Table IXB - FY 2003 Pre-Complaint ADR Activities - Techniques Used

Agency or Department	PEER REVIEW				MULTIPLE TECHNIQUES				OTHER TECHNIQUES				TOTAL ADR ATTEMPTS
	Counselings	Individuals	Days	Avg Days	Counselings	Individuals	Days	Avg Days	Counselings	Individuals	Days	Avg Days	Counselings	Individuals	Days	Avg Days
Agency for International Development	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Broadcasting Board of Governors	0	0	0	0	0	0	0	0	0	0	0	0	3	3	45	15
Central Intelligence Agency	0	0	0	0	0	0	0	0	0	0	0	0	1	1	121	121
Commodity Futures Trading Commission	0	0	0	0	0	0	0	0	0	0	0	0	4	4	182	46
Consumer Product Safety Commission	0	0	0	0	0	0	0	0	0	0	0	0	2	2	103	52
Corporation for National Service	0	0	0	0	0	0	0	0	0	0	0	0	1	1	128	128
Court Services and Offender Supervision Agency	0	0	0	0	0	0	0	0	0	0	0	0	5	5	225	45
Department of Agriculture	0	0	0	0	8	8	430	54	0	0	0	0	248	229	7,674	31
Department of Commerce	0	0	0	0	0	0	0	0	0	0	0	0	35	34	842	24
Defense Summary **	0	0	0	0	14	14	205	15	3	3	51	17	1,143	1,095	53,771	47
Army & Air Force Exchange Service	0	0	0	0	0	0	0	0	0	0	0	0	62	62	4,440	72
Defense Commissary Agency	0	0	0	0	0	0	0	0	0	0	0	0	41	39	2,135	52
Defense Contract Audit Agency	0	0	0	0	0	0	0	0	0	0	0	0	3	3	147	49
Defense Contract Management Agency	0	0	0	0	0	0	0	0	0	0	0	0	15	15	931	62
Defense Education Activity	0	0	0	0	0	0	0	0	0	0	0	0	3	3	70	23
Defense Finance and Accounting Service	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Defense Human Resources Activity	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Defense Information Systems Agency	0	0	0	0	0	0	0	0	0	0	0	0	1	1	65	65
Defense Inspector General	0	0	0	0	0	0	0	0	0	0	0	0	1	1	50	50
Defense Intelligence Agency	0	0	0	0	0	0	0	0	0	0	0	0	2	2	212	106
Defense Logistics Agency	0	0	0	0	0	0	0	0	0	0	0	0	58	56	2,783	48
Defense National Guard Bureau	0	0	0	0	0	0	0	0	0	0	0	0	36	36	525	15
Defense National Imagery and Mapping Agency	0	0	0	0	0	0	0	0	0	0	0	0	14	14	375	27
Defense National Security Agency	0	0	0	0	0	0	0	0	0	0	0	0	5	5	216	43
Defense Nuclear Facilities Safety Board	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Defense Office of the Secretary	0	0	0	0	0	0	0	0	0	0	0	0	7	7	378	54
Defense Security Service	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Defense Threat Reduction Agency	0	0	0	0	0	0	0	0	0	0	0	0	3	3	189	63
Defense Tricare Management Activity	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Department of the Air Force	0	0	0	0	4	4	44	11	3	3	51	17	518	488	28,077	54
Department of the Army	0	0	0	0	9	9	126	14	0	0	0	0	342	334	12,212	36
Department of the Navy	0	0	0	0	1	1	35	35	0	0	0	0	32	26	966	30
Department of Education	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Department of Energy	0	0	0	0	0	0	0	0	0	0	0	0	27	27	1,699	63
Department of Health and Human Services	2	2	75	38	0	0	0	0	0	0	0	0	123	122	6,174	50
Department of Housing & Urban Development	0	0	0	0	0	0	0	0	0	0	0	0	57	57	4,022	71
Department of the Interior	0	0	0	0	0	0	0	0	5	5	43	9	82	82	1,006	12
Department of Justice	0	0	0	0	0	0	0	0	0	0	0	0	80	80	4,280	54
Department of Labor	0	0	0	0	0	0	0	0	0	0	0	0	55	52	3,912	71
Department of State	0	0	0	0	0	0	0	0	0	0	0	0	16	16	473	30
Department of Transportation	0	0	0	0	0	0	0	0	0	0	0	0	190	190	4,413	23
Department of the Treasury	0	0	0	0	58	58	2,084	36	0	0	0	0	325	325	15,039	46
Department of Veterans Affairs	0	0	0	0	0	0	0	0	0	0	0	0	326	323	21,678	66
Environmental Protection Agency	0	0	0	0	0	0	0	0	0	0	0	0	15	15	565	38
Equal Employment Opportunity Commission	0	0	0	0	0	0	0	0	0	0	0	0	13	13	943	73
Executive Office of the President Summary**	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Office of Administration	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Office of Management and Budget	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Office of National Drug Control Policy	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Office of U.S. Trade Representative	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Export-Import Bank of the United States	0	0	0	0	0	0	0	0	0	0	0	0	1	1	15	15
Farm Credit Administration	0	0	0	0	0	0	0	0	0	0	0	0	5	5	424	85
Federal Communications Commission	0	0	0	0	0	0	0	0	0	0	0	0	2	2	90	45
Federal Deposit Insurance Corporation	0	0	0	0	0	0	0	0	0	0	0	0	15	15	1,150	77
Federal Election Commission	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Federal Emergency Management Agency	0	0	0	0	0	0	0	0	9	9	316	35	16	16	664	42
Federal Energy Regulatory Commission	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Federal Housing Finance Board	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Federal Labor Relations Authority	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Federal Maritime Commission	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Federal Mediation & Conciliation Service	0	0	0	0	0	0	0	0	0	0	0	0	2	2	2	1
Federal Reserve Board	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Federal Retirement Thrift Investment Board	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Federal Trade Commission	0	0	0	0	0	0	0	0	0	0	0	0	1	1	71	71
General Services Administration	0	0	0	0	0	0	0	0	0	0	0	0	22	22	1,167	53
Government Printing Office	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Holocaust Memorial Museum	0	0	0	0	0	0	0	0	0	0	0	0	1	1	56	56
International Boundary & Water Commission	0	0	0	0	0	0	0	0	0	0	0	0	1	1	17	17
International Trade Commission	0	0	0	0	0	0	0	0	0	0	0	0	1	1	35	35
John F Kennedy Center for the Arts	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Merit Systems Protection Board	0	0	0	0	0	0	0	0	0	0	0	0	2	2	180	90
National Aeronautics & Space Administration	0	0	0	0	24	24	720	30	0	0	0	0	78	78	3,376	43
National Archives & Records Administration	0	0	0	0	0	0	0	0	7	7	168	24	22	21	910	41
National Credit Union Administration	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
National Endowment for the Arts	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
National Endowment for the Humanities	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
National Gallery of Art	0	0	0	0	0	0	0	0	0	0	0	0	3	3	153	51
National Labor Relations Board	0	0	0	0	0	0	0	0	0	0	0	0	2	2	99	50
National Science Foundation	0	0	0	0	0	0	0	0	0	0	0	0	1	1	43	43
National Transportation Safety Board	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Nuclear Regulatory Commission	0	0	0	0	0	0	0	0	0	0	0	0	5	5	239	48
Office of Personnel Management	0	0	0	0	0	0	0	0	0	0	0	0	2	2	8	4
Office of Special Counsel	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Overseas Private Investment Corporation	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Peace Corps	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Pension Benefit Guaranty Corporation	0	0	0	0	0	0	0	0	0	0	0	0	2	2	2	1
Railroad Retirement Board	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Securities and Exchange Commission	0	0	0	0	0	0	0	0	0	0	0	0	6	6	456	76
Selective Service System	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Small Business Administration	0	0	0	0	0	0	0	0	0	0	0	0	13	13	519	40
Smithsonian Institution	0	0	0	0	0	0	0	0	8	8	310	39	10	10	362	36
Social Security Administration	0	0	0	0	0	0	0	0	0	0	0	0	88	88	2,400	27
Tennessee Valley Authority	0	0	0	0	0	0	0	0	0	0	0	0	15	15	713	48
United States Armed Forces Retirement Home	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
United States Postal Service	0	0	0	0	0	0	0	0	0	0	0	0	12,434	11,436	369,799	30
United States Tax Court	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Homeland Security-Mem. of Understanding	0	0	0	0	0	0	0	0	0	0	0	0	369	361	31,284	85
TOTAL	2	2	75	38	104	104	3,439	33	32	32	888	28	15,870	14,788	541,529	34
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed.
CABINET AGENCY SUB TOTAL	2	2	75	38	80	80	2,719	34	8	8	94	12	15,510	14,429	526,066	34
MID-SIZE AGENCY SUB TOTAL	0	0	0	0	24	24	720	30	17	17	626	37	272	272	10,916	40
SMALL AGENCY SUB TOTAL	0	0	0	0	0	0	0	0	7	7	168	24	88	87	4,547	52

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