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3. Table IIA Complaints Pending from Date of Complaint Filing

Table IIA Complaints Pending from Date of Complaint Filing

Table IIA - FY 2003 Complaints Pending from Date of Complaint Filing

Agency or Department	Pending End of Period			Pending Written Notification			Pending Investigation			Pending Hearing*			Pending Final Agency Action
	Number	Total Days	Average Days	Number	Total Days	Average Days	Number	Total Days	Average Days	Number	Total Days	Average Days	Number	Total Days	Average Days
Agency for International Development	17	8,588	505.18	0	0	0.00	7	1,006	143.71	10	7,582	758.20	0	0	0.00
Broadcasting Board of Governors	24	9,675	403.13	0	0	0.00	6	603	100.50	15	8,471	564.73	3	601	200.33
Central Intelligence Agency	25	19,978	799.12	0	0	0.00	3	459	153.00	20	19,019	950.95	2	500	250.00
Commodity Futures Trading Commission	9	2,518	279.78	0	0	0.00	1	76	76.00	2	808	404.00	6	1,634	272.33
Consumer Product Safety Commission	3	515	171.67	0	0	0.00	1	91	91.00	2	424	212.00	0	0	0.00
Corporation for National Service	12	6,965	580.42	0	0	0.00	4	487	121.75	5	2,694	538.80	3	3,784	1261.33
Court Services and Offender Supervision Agency	14	6,572	469.43	0	0	0.00	9	3,442	382.44	4	2,801	700.25	1	329	329.00
Department of Agriculture	2,117	1,175,978	555.49	669	127,836	191.09	359	141,815	395.03	484	440,439	910.00	605	465,888	770.06
Department of Commerce	471	194,506	412.96	36	2,593	72.03	152	44,089	290.06	132	61,417	465.28	151	86,407	572.23
Defense Summary **	4,243	1,808,233	426.17	392	47,896	122.18	1,639	305,862	186.62	1,511	1,046,199	692.39	701	408,276	582.42
Army & Air Force Exchange Service	182	95,980	527.36	24	1,440	60.00	40	9,402	235.05	73	51,138	700.52	45	34,000	755.56
Defense Commissary Agency	197	43,167	219.12	38	4,487	118.08	58	11,120	191.72	92	23,921	260.01	9	3,639	404.33
Defense Contract Audit Agency	40	27,844	696.10	0	0	0.00	10	1,315	131.50	29	26,201	903.48	1	328	328.00
Defense Contract Management Agency	142	129,074	908.97	4	333	83.25	21	4,993	237.76	75	79,375	1058.33	42	44,373	1056.50
Defense Education Activity	107	21,873	204.42	10	1,798	179.80	56	12,157	217.09	21	5,932	282.48	20	1,986	99.30
Defense Finance and Accounting Service	173	63,050	364.45	3	91	30.33	63	7,394	117.37	78	38,932	499.13	29	16,633	573.55
Defense Human Resources Activity	2	855	427.50	0	0	0.00	0	0	0.00	2	855	427.50	0	0	0.00
Defense Information Systems Agency	16	3,863	241.44	0	0	0.00	13	2,017	155.15	2	734	367.00	1	1,112	1112.00
Defense Inspector General	3	777	259.00	0	0	0.00	1	132	132.00	2	645	322.50	0	0	0.00
Defense Intelligence Agency	15	6,604	440.27	1	60	60.00	6	1,109	184.83	8	5,435	679.38	0	0	0.00
Defense Logistics Agency	241	94,185	390.81	4	71	17.75	115	22,540	196.00	87	51,931	596.91	35	19,643	561.23
Defense National Guard Bureau	163	52,507	322.13	43	1,153	26.81	58	6,007	103.57	5	7,370	1474.00	57	37,977	666.26
Defense National Imagery and Mapping Agency	23	3,896	169.39	0	0	0.00	12	2,032	169.33	10	1,576	157.60	1	288	288.00
Defense National Security Agency	33	10,203	309.18	2	18	9.00	24	4,752	198.00	4	1,789	447.25	3	3,644	1214.67
Defense Nuclear Facilities Safety Board	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00
Defense Office of the Secretary	43	23,330	542.56	6	514	85.67	6	1,165	194.17	22	14,487	658.50	9	7,164	796.00
Defense Security Service	12	4,450	370.83	1	1,315	1315.00	5	827	165.40	4	2,251	562.75	2	57	28.50
Defense Threat Reduction Agency	4	747	186.75	0	0	0.00	2	99	49.50	2	648	324.00	0	0	0.00
Defense Tricare Management Activity	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00
Department of the Air Force	673	318,135	472.71	62	15,860	255.81	254	68,418	269.36	197	140,537	713.39	160	93,320	583.25
Department of the Army	1,153	396,943	344.27	154	18,944	123.01	527	81,552	154.75	354	223,600	631.64	118	72,847	617.35
Department of the Navy	1,021	510,750	500.24	40	1,812	45.30	368	68,831	187.04	444	368,842	830.73	169	71,265	421.69
Department of Education	41	17,273	421.29	6	407	67.83	9	1,142	126.89	22	12,372	562.36	4	3,352	838.00
Department of Energy	148	53,514	361.58	12	1,107	92.25	52	13,412	257.92	69	32,212	466.84	15	6,783	452.20
Department of Health and Human Services	364	170,334	467.95	32	1,714	53.56	107	16,018	149.70	160	100,871	630.44	65	51,731	795.86
Department of Housing & Urban Development	235	135,177	575.22	5	70	14.00	106	33,773	318.61	84	64,097	763.06	40	37,237	930.93
Department of the Interior	453	243,357	537.21	41	3,393	82.76	127	24,109	189.83	249	198,615	797.65	36	17,240	478.89
Department of Justice	1,220	702,961	576.20	88	6,394	72.66	259	58,737	226.78	580	462,216	796.92	293	175,614	599.37
Department of Labor	271	170,339	628.56	14	160	11.43	102	18,835	184.66	123	125,244	1018.24	32	26,100	815.63
Department of State	76	16,153	212.54	0	0	0.00	27	1,509	55.89	40	14,449	361.23	9	195	21.67
Department of Transportation	644	192,349	298.68	34	1,453	42.74	142	22,759	160.27	451	161,748	358.64	17	6,389	375.82
Department of the Treasury	997	507,832	509.36	112	8,799	78.56	268	44,242	165.08	542	406,332	749.69	75	48,459	646.12
Department of Veterans Affairs	2,922	800,594	273.99	65	1,059	16.29	1,049	136,068	129.71	1,572	564,920	359.36	236	98,547	417.57
Environmental Protection Agency	160	91,130	569.56	14	3,596	256.86	41	9,476	231.12	61	52,121	854.44	44	25,937	589.48
Equal Employment Opportunity Commission	57	21,897	384.16	3	67	22.33	8	1,303	162.88	19	10,400	547.37	27	10,127	375.07
Executive Office of the President Summary**	3	423	141.00	0	0	0.00	2	101	50.50	1	322	322.00	0	0	0.00
Office of Administration	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00
Office of Management and Budget	1	322	322.00	0	0	0.00	0	0	0.00	1	322	322.00	0	0	0.00
Office of National Drug Control Policy	1	46	46.00	0	0	0.00	1	46	46.00	0	0	0.00	0	0	0.00
Office of U.S. Trade Representative	1	55	55.00	0	0	0.00	1	55	55.00	0	0	0.00	0	0	0.00
Export-Import Bank of the United States	6	910	151.67	1	16	16.00	4	461	115.25	1	433	433.00	0	0	0.00
Farm Credit Administration	2	324	162.00	0	0	0.00	1	102	102.00	1	222	222.00	0	0	0.00
Federal Communications Commission	4	86	21.50	0	0	0.00	3	86	28.67	0	0	0.00	1	0	0.00
Federal Deposit Insurance Corporation	99	89,394	902.97	6	754	125.67	21	3,533	168.24	46	45,485	988.80	26	39,622	1523.92
Federal Election Commission	1	482	482.00	0	0	0.00	0	0	0.00	1	482	482.00	0	0	0.00
Federal Emergency Management Agency	67	45,330	676.57	4	147	36.75	21	3,818	181.81	35	35,506	1014.46	7	5,859	837.00
Federal Energy Regulatory Commission	2	30	15.00	2	30	15.00	0	0	0.00	0	0	0.00	0	0	0.00
Federal Housing Finance Board	2	693	346.50	0	0	0.00	1	107	107.00	1	586	586.00	0	0	0.00
Federal Labor Relations Authority	1	370	370.00	0	0	0.00	0	0	0.00	1	370	370.00	0	0	0.00
Federal Maritime Commission	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00
Federal Mediation & Conciliation Service	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00
Federal Reserve Board	10	2,424	242.40	0	0	0.00	3	172	57.33	4	1,252	313.00	3	1,000	333.33
Federal Retirement Thrift Investment Board	2	60	30.00	0	0	0.00	2	60	30.00	0	0	0.00	0	0	0.00
Federal Trade Commission	6	2,386	397.67	0	0	0.00	2	383	191.50	4	2,003	500.75	0	0	0.00
General Services Administration	140	55,231	394.51	11	467	42.45	42	4,872	116.00	76	47,247	621.67	11	2,645	240.45
Government Printing Office	76	46,550	612.50	0	0	0.00	36	7,919	219.97	33	31,338	949.64	7	7,293	1041.86
Holocaust Memorial Museum	4	1,352	338.00	0	0	0.00	0	0	0.00	3	1,349	449.67	1	3	3.00
International Boundary & Water Commission	1	90	90.00	0	0	0.00	1	90	90.00	0	0	0.00	0	0	0.00
International Trade Commission	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00
John F Kennedy Center for the Arts	2	52	26.00	0	0	0.00	1	30	30.00	1	22	22.00	0	0	0.00
Merit Systems Protection Board	4	532	133.00	0	0	0.00	4	532	133.00	0	0	0.00	0	0	0.00
National Aeronautics & Space Administration	81	31,129	384.31	4	153	38.25	12	1,915	159.58	39	17,695	453.72	26	11,366	437.15
National Archives & Records Administration	40	30,110	752.75	0	0	0.00	4	724	181.00	29	28,213	972.86	7	1,173	167.57
National Credit Union Administration	12	14,285	1190.42	0	0	0.00	1	119	119.00	9	10,687	1187.44	2	3,479	1739.50
National Endowment for the Arts	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00
National Endowment for the Humanities	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00
National Gallery of Art	15	2,668	177.87	1	1	1.00	2	190	95.00	5	2,043	408.60	7	434	62.00
National Labor Relations Board	27	25,971	961.89	0	0	0.00	3	261	87.00	23	25,702	1117.48	1	8	8.00
National Science Foundation	8	1,528	191.00	0	0	0.00	3	152	50.67	3	1,165	388.33	2	211	105.50
National Transportation Safety Board	10	2,000	200.00	0	0	0.00	0	0	0.00	10	2,000	200.00	0	0	0.00
Nuclear Regulatory Commission	15	2,910	194.00	0	0	0.00	7	870	124.29	6	1,570	261.67	2	470	235.00
Office of Personnel Management	42	26,740	636.67	2	50	25.00	2	554	277.00	20	13,375	668.75	18	12,761	708.94
Office of Special Counsel	4	512	128.00	0	0	0.00	1	159	159.00	2	173	86.50	1	180	180.00
Overseas Private Investment Corporation	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00
Peace Corps	9	1,475	163.89	0	0	0.00	1	110	110.00	8	1,365	170.63	0	0	0.00
Pension Benefit Guaranty Corporation	10	4,113	411.30	0	0	0.00	5	399	79.80	5	3,714	742.80	0	0	0.00
Railroad Retirement Board	3	1,001	333.67	0	0	0.00	1	131	131.00	2	870	435.00	0	0	0.00
Securities and Exchange Commission	17	12,485	734.41	2	20	10.00	5	440	88.00	8	10,929	1366.13	2	1,096	548.00
Selective Service System	3	275	91.67	0	0	0.00	0	0	0.00	2	257	128.50	1	18	18.00
Small Business Administration	45	15,371	341.58	2	13	6.50	29	4,056	139.86	12	10,293	857.75	2	1,009	504.50
Smithsonian Institution	27	10,129	375.15	0	0	0.00	8	638	79.75	17	9,257	544.53	2	234	117.00
Social Security Administration	1,075	550,301	511.91	52	2,009	38.63	352	81,815	232.43	342	330,677	966.89	329	135,800	412.77
Tennessee Valley Authority	98	23,559	240.40	2	1,080	540.00	7	250	35.71	40	8,685	217.13	49	13,544	276.41
United States Armed Forces Retirement Home	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00
United States Postal Service	13,175	7,967,790	604.77	1,900	232,863	122.56	4,882	1,144,678	234.47	4,882	5,227,435	1070.76	1,511	1,362,814	901.93
United States Tax Court	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00	0	0	0.00
Homeland Security-Mem. of Understanding	2,332	1,371,540	588.14	393	79,950	203.44	671	160,228	238.79	710	617,742	870.06	558	513,620	920.47
TOTAL	32,003	16,699,049	521.80	3,905	524,097	134.21	10,618	2,299,268	216.54	12,539	10,285,915	820.31	4,941	3,589,769	726.53
* Pending Hearing times include time the complaint was pending before the agency, time the complaint file was in transit from the agency to EEOC's Hearing Unit, and time the complaint was pending in EEOC's hearing unit until the end of FY 2003. In FY 2003 the average processing days from EEOC's Hearing Unit receipt of a complaint file to AJ decision issuance was 421 days.
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed.
CABINET AGENCY SUB TOTAL	29,709	15,527,930	522.67	3,799	515,694	135.74	9,951	2,167,276	217.79	11,611	9,536,308	821.32	4,348	3,308,652	760.96
MID-SIZE AGENCY SUB TOTAL	1,792	911,574	508.69	95	8,219	86.52	533	110,373	207.08	668	556,966	833.78	496	236,016	475.84
SMALL AGENCY SUB TOTAL	502	259,545	517.02	11	184	16.73	134	21,619	161.34	260	192,641	740.93	97	45,101	464.96

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