Department of Commerce (DOC) FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes											Completed by EEO Counselor										Completed Using ADR											All Completed Counselings
Pre-Complaint Counseling Outcomes											#				%						#			%								#			%
Pre-Complaint Counselings:											3,247										73											3,320
Settlements											22				0.7%						10			13.7%								32			1%
Withdrawals or No Complaints Filed											1,965				60.5%						17			23.3%								1,982			59.7%
Complaints Filed*																																1,136			34.2%
Decision to File Complaint Pending at End of FY																																170			5.1%
*Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.

Agency Use of ADR for EEO Dispute Resolution in FY 2010
							Total Number													Offer Rate									Participation Rate
Pre-Complaint Counselings							3,320													6.5%									2.2%
Complaint Closures							503													25.1%									3.6%

Bases Most Frequently Alleged in Filed Complaints
				Top Basis 1											Top Basis 2											Top Basis 3
Bases of Alleged Discrimination				Reprisal											Age											Race (Black/African American)

Timeliness in FY 2010
												Total #					# Timely				% Timely			FY 2009 APD*				FY 2010 APD*					% Change			Govt Wide APD*
All Pre-Complaint Counselings (minus remands)												3,320					2,665				80.3%
All Investigations												316					219				69.3%			186				214					15.1%			181
All Complaint Closures												503												250				168					-32.8%			360
Merit Decisions (no AJ)												109					44				40.4%			335				377					12.5%			481
Dismissal Decisions (no AJ)												240												51				64					25.5%			88
*APD =Average Processing Days

Outcomes of Complaints in FY 2010
					Complaint Closures								Final Agency Decision (no AJ Decision)									Final Order (AJ Decision Fully Implemented)								Final Order (AJ Decision Not Fully Implemented)
					#			%					#					%				#			%					#				%
Total Complaints Filed					1,138
Total Closures					503
Settlements					109			21.7%
Withdrawals					21			4.2%
Total Final Agency Actions					373			74.2%					349					93.6%				24			6.4%					0				18%
	Dismissals				240			64.3%					240					100%				0			0%					0				0%
	Merit Decisions				133			35.7%					109					82%				24			18%					0				0%
			Finding Discrimination		0			NA%					0					NA%				0			NA%					0				NA%
			Finding No Discrimination		133			100%					109					82%				24			18%					0				0%

Costs Associated With EEO Process FY 2010
										Total #						Total Amount											Average Amount
Pre-Complaint Settlements w/ Monetary Benefits										10						$48,818											$4,881
		ADR Settlement s w/ Monetary Benefits								4						$39,457											$9,864
Investigation Costs										316						$1,391,359											$4,403
Complaint Closures with Monetary Benefits										65						$652,716											$10,041
		ADR Settlements w/ Monetary Benefits								8						$95,275											$11,909