Department of Homeland Security (DHS) FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes											Completed by EEO Counselor										Completed Using ADR											All Completed Counselings
Pre-Complaint Counseling Outcomes											#				%						#			%								#			%
Pre-Complaint Counselings:											1,110										738											1,848
Settlements											18				1.6%						85			11.5%								103			5.6%
Withdrawals or No Complaints Filed											315				28.4%						254			34.4%								569			30.8%
Complaints Filed*																																1,100			59.5%
Decision to File Complaint Pending at End of FY																																76			4.1%
*Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.

Agency Use of ADR for EEO Dispute Resolution in FY 2010
							Total Number													Offer Rate									Participation Rate
Pre-Complaint Counselings							1,848													68.7%									39.9%
Complaint Closures							1,697													17.3%									3.2%

Bases Most Frequently Alleged in Filed Complaints
				Top Basis 1													Top Basis 2												Top Basis 3
Bases of Alleged Discrimination				Reprisal													Age												Sex (Female)

Timeliness in FY 2010
												Total #					# Timely				% Timely			FY 2009 APD*				FY 2010 APD*					% Change			Govt Wide APD*
All Pre-Complaint Counselings (minus remands)												1,846					1,495				81%
All Investigations												939					566				60.3%			217				213					-1.8%			181
All Complaint Closures												1,697												627				653					4.1%			360
Merit Decisions (no AJ)												507					17				3.4%			847				1,113					31.4%			481
Dismissal Decisions (no AJ)												546												241				332					37.8%			88
*APD =Average Processing Days

Outcomes of Complaints in FY 2010
					Complaint Closures								Final Agency Decision (no AJ Decision)									Final Order (AJ Decision Fully Implemented)								Final Order (AJ Decision Not Fully Implemented)
					#			%					#					%				#			%					#				%
Total Complaints Filed					1,185
Total Closures					1,697
Settlements					272			16%
Withdrawals					92			5.4%
Total Final Agency Actions					1,333			78.6%					1,053					79%				268			20.1%					12				33.5%
	Dismissals				552			41.4%					546					98.9%				6			1.1%					0				0%
	Merit Decisions				781			58.6%					507					64.9%				262			33.5%					12				1.5%
			Finding Discrimination		17			2.2%					1					5.9%				5			29.4%					11				64.7%
			Finding No Discrimination		764			97.8%					506					66.2%				257			33.6%					1				0.1%

Costs Associated With EEO Process FY 2010
										Total #						Total Amount											Average Amount
Pre-Complaint Settlements w/ Monetary Benefits										15						$248,932											$16,595
		ADR Settlement s w/ Monetary Benefits								13						$246,376											$18,952
Investigation Costs										939						$3,764,310											$4,008
Complaint Closures with Monetary Benefits										159						$4,045,971											$25,446
		ADR Settlements w/ Monetary Benefits								12						$246,100											$20,508