EEOC Releases Updated Language Access Plan

WASHINGTON – The U.S. Equal Employment Opportunity Commission (EEOC) released an update to its federal agency language access plan today, in accordance with Executive Order 13166, “Improving Access to Services for Persons with Limited English Proficiency.”

The EEOC’s plan provides information on availability of interpretation services in field offices for the public, access to more than 200 languages for callers to our 1-800-669-4000 number, and translation of key agency documents into several languages. It also notes recent updates to the agency’s Spanish language website and availability of critical information about the laws enforced by the EEOC in seven other languages.

“The EEOC is committed to ensuring that individuals with limited English proficiency can access our services and avail themselves of the protections of the civil rights laws,” said EEOC Chair Charlotte A. Burrows. “The updated Language Access Plan in conjunction with the agency’s Strategic Enforcement Plan reaffirm the EEOC’s priority to ensure that vulnerable and underserved communities have meaningful access to our program and activities.”

In November 2022, Attorney General Merrick B. Garland directed federal agencies to revise their language access plans, share best practices and exchange information about language access initiatives and efforts in compliance with Executive Order 13166.

The Justice Department also announced the launch of the Federal Language Access Working Group, a new interagency group to exchange best practices and share language access resources to benefit recipients of federal financial assistance. The EEOC looks forward to joining this important effort as the new plan is implemented.

The EEOC prevents and remedies unlawful employment discrimination and advances equal opportunity for all. More information is available at www.eeoc.gov. Stay connected with the latest EEOC news by subscribing to our email updates.