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Table 9 Timeliness and Cost of Complaint Investigations Completed by Agency Investigators

Agency Name	Total # Completed Investigations	Average Processing Days Completed Investigations	# Timely Completed within 180 Days	# Timely Completed within 181-360 Days	Total # Timely Completed Investigations	% Investigations Timely Completed	Total Cost Agency Investigations	Average Cost Agency Investigations
Agency for International Development	0	0	0	0	0	0.00	$0.00	$0.00
Armed Forces Retirement Home	0	0	0	0	0	0.00	$0.00	$0.00
Broadcasting Board of Governors	0	0	0	0	0	0.00	$7,440.00	$7,440.00
Central Intelligence Agency	3	286	0	0	0	0.00	$18,600.00	$6,200.00
Commodity Futures Trading Commission	0	0	0	0	0	0.00	$0.00	$0.00
Consumer Product Safety Commission	0	0	0	0	0	0.00	$0.00	$0.00
Corporation for National and Community Service	0	0	0	0	0	0.00	$0.00	$0.00
Court Services and Offender Supervision Agency for the District of Columbia	0	0	0	0	0	0.00	$0.00	$0.00
Defense Army and Air Force Exchange Service	25	292	2	19	21	84.00	$125,165.00	$5,006.60
Defense Commissary Agency	0	0	0	0	0	0.00	$0.00	$0.00
Defense Contract Audit Agency	0	0	0	0	0	0.00	$0.00	$0.00
Defense Contract Management Agency	0	0	0	0	0	0.00	$0.00	$0.00
Defense Dependent Education Activity	0	0	0	0	0	0.00	$0.00	$0.00
Defense Finance and Accounting Service	0	0	0	0	0	0.00	$0.00	$0.00
Defense Human Resource Activity	0	0	0	0	0	0.00	$0.00	$0.00
Defense Information Systems Agency	0	0	0	0	0	0.00	$0.00	$0.00
Defense Intelligence Agency	6	254	2	4	6	100.00	$1,500.00	$250.00
Defense Logistics Agency	0	0	0	0	0	0.00	$0.00	$0.00
Defense National Geospatial-Intelligence	0	0	0	0	0	0.00	$0.00	$0.00
Defense National Guard Bureau	13	125	10	0	10	76.92	$2,000.00	$153.85
Defense National Security Agency	18	367	1	2	3	16.67	$267,205.90	$14,844.77
Defense Nuclear Facilities Safety Board	0	0	0	0	0	0.00	$0.00	$0.00
Defense Office of the Inspector General	0	0	0	0	0	0.00	$0.00	$0.00
Defense, Office of the Secretary	9	364	0	0	0	0.00	$2,250.00	$250.00
Defense Security Service	0	0	0	0	0	0.00	$0.00	$0.00
Defense Threat Reduction Agency	0	0	0	0	0	0.00	$0.00	$0.00
Defense Uniformed Services University	0	0	0	0	0	0.00	$0.00	$0.00
Department of Agriculture	0	0	0	0	0	0.00	$0.00	$0.00
Department of Commerce	87	560	0	12	12	13.79	$455,264.00	$5,232.92
Department of Education	0	0	0	0	0	0.00	$0.00	$0.00
Department of Energy	3	180	3	0	3	100.00	$6,150.00	$2,050.00
Department of Health and Human Services	0	0	0	0	0	0.00	$0.00	$0.00
Department of Homeland Security	98	284	22	19	41	41.84	$173,902.00	$1,774.51
Department of Housing and Urban Development	0	0	0	0	0	0.00	$0.00	$0.00
Department of Justice	146	349	24	15	39	26.71	$854,384.11	$5,851.95
Department of Labor	70	300	10	5	15	21.43	$192,283.00	$2,746.90
Department of State	8	139	7	0	7	87.50	$102,238.00	$12,779.75
Department of the Air Force	20	220	4	1	5	25.00	$5,198.60	$259.93
Department of the Army	161	112	55	30	85	52.80	$176,574.47	$1,096.74
Department of the Interior	1	304	0	0	0	0.00	$2,499.00	$2,499.00
Department of the Navy	0	0	0	0	0	0.00	$0.00	$0.00
Department of the Treasury	405	160	128	238	366	90.37	$1,327,386.00	$3,277.50
Department of Transportation	208	178	133	31	164	78.85	$867,360.00	$4,170.00
Department of Veterans Affairs	1,883	218	590	352	942	50.03	$6,262,415.00	$3,325.76
Environmental Protection Agency	0	0	0	0	0	0.00	$0.00	$0.00
EOP - National Drug Control Policy	0	0	0	0	0	0.00	$0.00	$0.00
EOP - Office of Administration	0	0	0	0	0	0.00	$0.00	$0.00
EOP - Office of Management and Budget	0	0	0	0	0	0.00	$0.00	$0.00
EOP - Office of the U.S. Trade Representative	0	0	0	0	0	0.00	$0.00	$0.00
Equal Employment Opportunity Commission	35	162	23	8	31	88.57	$104,000.00	$2,971.43
Export-Import Bank of the US	0	0	0	0	0	0.00	$0.00	$0.00
Farm Credit Administration	0	0	0	0	0	0.00	$0.00	$0.00
Federal Communications Commission	0	0	0	0	0	0.00	$0.00	$0.00
Federal Deposit Insurance Corporation	0	0	0	0	0	0.00	$0.00	$0.00
Federal Election Commission	0	0	0	0	0	0.00	$0.00	$0.00
Federal Energy Regulatory Commission	0	0	0	0	0	0.00	$0.00	$0.00
Federal Housing Finance Board	0	0	0	0	0	0.00	$0.00	$0.00
Federal Labor Relations Authority	0	0	0	0	0	0.00	$0.00	$0.00
Federal Maritime Commission	0	0	0	0	0	0.00	$0.00	$0.00
Federal Mediation and Conciliation Service	0	0	0	0	0	0.00	$0.00	$0.00
Federal Reserve System--Board of Governors	0	0	0	0	0	0.00	$0.00	$0.00
Federal Retirement Thrift Investment Board	0	0	0	0	0	0.00	$0.00	$0.00
Federal Trade Commission	0	0	0	0	0	0.00	$0.00	$0.00
General Services Administration	0	0	0	0	0	0.00	$0.00	$0.00
Government Printing Office	0	0	0	0	0	0.00	$0.00	$0.00
Holocaust Memorial Museum U.S.	0	0	0	0	0	0.00	$0.00	$0.00
International Boundary and Water Commission	0	0	0	0	0	0.00	$0.00	$0.00
International Trade Commission	0	0	0	0	0	0.00	$0.00	$0.00
John F. Kennedy Center for the Performing Arts	0	0	0	0	0	0.00	$0.00	$0.00
Merit Systems Protection Board	0	0	0	0	0	0.00	$0.00	$0.00
National Aeronautics and Space Administration	0	0	0	0	0	0.00	$0.00	$0.00
National Archives and Records Administration	0	0	0	0	0	0.00	$0.00	$0.00
National Credit Union Administration	0	0	0	0	0	0.00	$0.00	$0.00
National Endowment for the Arts	0	0	0	0	0	0.00	$0.00	$0.00
National Endowment for the Humanities	0	0	0	0	0	0.00	$0.00	$0.00
National Gallery of Art	0	0	0	0	0	0.00	$0.00	$0.00
National Labor Relations Board	3	238	2	1	3	100.00	$45,000.00	$15,000.00
National Science Foundation	0	0	0	0	0	0.00	$0.00	$0.00
National Transportation Safety Board	0	0	0	0	0	0.00	$0.00	$0.00
Nuclear Regulatory Commission	0	0	0	0	0	0.00	$0.00	$0.00
Office of Personnel Management	0	0	0	0	0	0.00	$0.00	$0.00
Office of Special Counsel	1	266	0	1	1	100.00	$3,579.84	$3,579.84
Overseas Private Investment Corporation	0	0	0	0	0	0.00	$0.00	$0.00
Peace Corps	0	0	0	0	0	0.00	$0.00	$0.00
Pension Benefit Guaranty Corporation	0	0	0	0	0	0.00	$0.00	$0.00
Railroad Retirement Board	0	0	0	0	0	0.00	$0.00	$0.00
Securities and Exchange Commission	0	0	0	0	0	0.00	$0.00	$0.00
Selective Service System	0	0	0	0	0	0.00	$0.00	$0.00
Small Business Administration	0	0	0	0	0	0.00	$0.00	$0.00
Smithsonian Institution	3	202	2	1	3	100.00	$10,500.00	$3,500.00
Social Security Administration	0	0	0	0	0	0.00	$0.00	$0.00
Tennessee Valley Authority	0	0	0	0	0	0.00	$0.00	$0.00
U.S. Postal Service	975	397	210	6	216	22.15	$1,863,106.35	$1,910.88
U.S. Tax Court	0	0	0	0	0	0.00	$0.00	$0.00
Cabinet Level Subtotal	4,136	264	1,201	734	1,935	46.00	$12,686,881.43	$3,067.43
Midsize Agencies Subtotal	3	202	2	1	3	100.00	$10,500.00	$3,500.00
Small Agencies Subtotal	42	179	25	10	35	83.33	$178,619.84	$4,252.85
Grand Total	4,181	263	1,228	745	1,973	47.19	$12,876,001.27	$3,079.65

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