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Small Business Administration (SBA) FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 66   3   69  
Settlements 4 6.1% 1 33.3% 5 7.3%
Withdrawals or No Complaints Filed 16 24.2% 2 66.7% 18 26.1%
Complaints Filed*         45 65.2%
Decision to File Complaint Pending at End of FY         1 1.5%
     *Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.
Agency Use of ADR for EEO Dispute Resolution in FY 2010
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 69 55.1% 4.4%
Complaint Closures 45 6.7% 6.7%
Bases Most Frequently Alleged in Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Sex (Female) Age
Timeliness in FY 2010
Total # # Timely % Timely FY 2009 APD* FY 2010 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 69 51 73.9%        
All Investigations 28 27 96.4% 150 151 0.7% 181
All Complaint Closures 45     190 373 96.3% 360
Merit Decisions (no AJ) 13 7 53.9% 129 229 77.5% 481
Dismissal Decisions (no AJ) 9     0 29 NA% 88
*APD =Average Processing Days
Outcomes of Complaints in FY 2010
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 45              
Total Closures 45              
Settlements 8 17.8%            
Withdrawals 3 6.7%            
Total Final Agency Actions 34 75.6% 22 64.7% 12 35.3% 0 48%
  Dismissals 9 26.5% 9 100% 0 0% 0 0%
  Merit Decisions 25 73.5% 13 52% 12 48% 0 0%
      Finding Discrimination 0 NA% 0 NA% 0 NA% 0 NA%
      Finding No Discrimination 25 100% 13 52% 12 48% 0 0%
Costs Associated With EEO Process FY 2010
  Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 0 $0 $0
  ADR Settlements w/ Monetary Benefits 0 $0 $0
Investigation Costs 28 $106,311 $3,796
Complaint Closures with Monetary Benefits 11 $324,500 $29,500
  ADR Settlements w/ Monetary Benefits 0 $0 $0