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Office of Personnel Management (OPM)

Permanent Workforce: 5,721 Temporary Workforce: 111 Total Workforce: 5,832

Workforce Composition

Total # Men Women Hispanic or Latino White Black or African American Asian Native Hawaiian / Other Pacific Islander American Indian / Alaska Native Two or More Races Individuals with Targeted Disabilities
Permanent Workforce 5,721 39.84% 60.16% 4.54% 68.27% 23.37% 2.50% 0.47% 0.58% 0.26% 0.70%
Major Occupations:
GENERAL INVESTIGATING 1,731 48.01% 51.99% 5.89% 77.87% 12.02% 2.77% 0.58% 0.58% 0.29% 0.23%
HUMAN RESOURCES MANAGEMENT 403 30.02% 69.98% 4.71% 57.32% 32.75% 3.72% 0.50% 0.25% 0.74% 0.50%
GEN LEGAL & KINDRED ADMINI 308 21.43% 78.57% 2.27% 51.95% 44.81% 0.97% 0.00% 0.00% 0.00% 0.65%
GS-14 and GS-15* 544 46.32% 53.68% 3.86% 68.75% 23.16% 3.13% 0.37% 0.37% 0.37% 0.55%
Senior Pay Level* 55 58.18% 41.82% 7.27% 80.00% 9.09% 1.82% 0.00% 1.82% 0.00% 0.00%
SES 53 56.60% 43.40% 7.55% 79.25% 9.43% 1.89% 0.00% 1.89% 0.00% 0.00%
First-Level Officials/ Mgrs 26 57.69% 42.31% 7.69% 57.69% 26.92% 7.69% 0.00% 0.00% 0.00% 0.00%
Mid-Level Officials/ Mgrs 219 51.60% 48.40% 2.74% 76.71% 18.26% 0.91% 0.46% 0.46% 0.46% 0.00%
Senior-Level Officials/ Mgrs 186 54.30% 45.70% 4.30% 81.18% 12.37% 0.54% 0.54% 0.54% 0.54% 0.54%

*Does not include pay-banded employees

Targeted Disabilities

As of September 30, 2009, OPM employed 41 (0.70%) Individuals with Targeted Disabilities (IWTD). In order to have met the federal 2% participation rate goal, 117 IWTD were needed. This represents an increase of 5 employees over FY 2008 and an increase of one employee since FY 2005. The participation rate for FY 2008 was 0.61% and for FY 2005 was 0.78%. Over the 5-year period OPM had a net decrease of 0.08% in employees with targeted disabilities.

EEO Complaint Processing

I. Counseling

OPM timely processed 100% of the 56 pre-complaint counselings (without remands) completed in FY 2009.

II. Bases of Complaints Filed

The bases of alleged discrimination most often raised were: (1) Race (Black/African American); (2) Age; and (3) Reprisal. Of the 32 complaints filed at OPM, 13 contained allegations of race (Black/African American) discrimination, 1 contained an allegation of race (White) discrimination, 5 contained allegations of race (American Indian/Alaska Native) discrimination, no complaints contained allegations of color discrimination and 12 contained allegations of disability discrimination.

III. Complaint Processing Times

Of the 27 completed investigations, 100% were timely. OPM's average time for completing an investigation was 138 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority had the lowest average of 100 days.

OPM's average processing time for all complaint closures decreased from 352 days in FY 2008 to 130 days in FY 2009. The government-wide average was 344 days.

IV. Costs

OPM reported paying no monetary benefits for 3 pre-complaint settlements. OPM expended a total of $115,636 for 27 complaint investigations, for an average expenditure of $4,283.

OPM agreed to pay a total of $5,000 plus other benefits for 2 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with monetary benefits, the average award was $2,500.

Outcome of Counselings Completed in FY 2009
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 53 3 56
Settlements 2 3.8% 1 33.3% 3 5.4%
Withdrawals or No Complaints Filed 17 32.1% 1 33.3% 18 32.1%
Complaints Filed* 32 57.1%
Decision to File Complaint Pending at End of Fiscal Year 3 5.4%

*Includes only complaints filed in FY 2009 where counseling was also completed during FY 2009.

Agency Use of ADR for EEO Dispute Resolution in FY 2009
Counseling Complaint
Completed/Ended Counselings/Complaint Closures 56 15
Total Number Offered ADR 55 0
ADR Offer Rate* 98.2% 0%
ADR Participation Rate* 5.4% 0%
Total ADR Settlements 1 0
Total ADR Settlements Amount $0.00 $0.00

* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.

Timeliness in FY 2009
Total # # Timely % Timely FY 2008 APD* FY 2009 APD % Change
All Pre-Complaint Counselings (minus remands) 56 56 100%
All Investigations 27 27 100% 130 138 6.2%
All Complaint Closures 15 352 130 -63.1%
Merit Decisions (no AJ) 5 1 20% 623 171 -72.6%
Dismissal Decisions (no AJ) 5 80 56 -30%

*APD = Average Processing Days

Outcomes of Complaints in FY 2009
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 32
Total Closures 15
Settlements 2 13.3%
Withdrawals 0 0%
Total Final Agency Actions 13 86.7% 10 76.9% 2 15.4% 1 7.7%
Dismissals 5 38.5% 5 100% 0 0% 0 0%
Merit Decisions 8 61.5% 5 62.5% 2 25% 1 12.5%
Finding Discrimination 1 12.5% 0 0% 0 0% 1 100%
Finding No Discrimination 7 87.5% 5 71.4% 2 28.6% 0 0%