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Department of Health and Human Services (HHS) FY 2014 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2014
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	443		269		712
Settlements	13	2.9%	24	8.9%	37	5.2%
Withdrawals or No Complaints Filed	197	44.5%	78	29%	275	38.6%
Complaints Filed*					380	53.4%
Decision to File Complaint Pending at End of FY					20	2.8%

*Includes only complaints filed in FY 2014 where counseling was also completed during FY 2014.

Agency Use of ADR for EEO Dispute Resolution in FY 2014
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	712	87.8%	37.8%
Complaint Closures	249	38.2%	14.5%

Bases Most Frequently Alleged in FY 2014 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	REPRISAL	AGE	DISABILITY (PHYSICAL)

Timeliness in FY 2014
	Total #	# Timely	% Timely	FY 2013 APD*	FY 2014 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	712	583	81.9%
All Investigations	257	169	65.8%	162	210	29.6%	197
All Complaint Closures	249			353	434	22.9%	419
Merit Decisions (no AJ)	47	8	17%	374	465	24.3%	439
Dismissal Decisions (no AJ)	28			38	50	31.6%	66

*APD =Average Processing Days

Outcomes of Complaints in FY 2014
	#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (No AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
Total Complaints Filed	389
Total Closures	249
Settlements	104	41.8%
Withdrawals	32	12.9%
Total Final Agency Actions	113	45.4%	75	66.4%	38	33.6%	0	0%
Dismissals	35	31%	28	80%	7	20%	0	0%
Merit Decisions	78	69%	47	60.3%	31	39.7%	0	0%
Finding Discrimination	3	3.9%	2	66.7%	1	33.3%	0	0%
Finding No Discrimination	75	96.2%	45	60%	30	40%	0	0%

Costs Associated with EEO Process in FY 2014
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/ Monetary Benefits	17	$671,469	$39,498
ADR Settlements w/ Monetary Benefits	13	$632,834	$48,679
Investigation Costs	257	$929,735	$3,617
Complaint Closures with Monetary Benefits	79	$1,942,768	$24,592
ADR Settlements w/ Monetary Benefits	7	$125,400	$17,914