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Court Services and Offender Supervision Agency for the District of Columbia (CSOSA) FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counseling	10		3		13
Settlements	0	0%	1	33.3%	1	7.7%
Withdrawals or No Complaints Filed	3	30%	1	33.3%	4	30.8%
Complaints Filed*					8	61.5%
Decision to File Complaint Pending at End of FY					0	0%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.

Agency Use of ADR for EEO Dispute Resolution in FY 2011
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	13	100%	23.1%
Complaint Closures	7	14.3%	14.3%

Bases Most Frequently Alleged in FY 2011
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	Race (Black or African American)	Reprisal	Age

Timeliness in FY 2011
	Total #	# Timely	% Timely	FY 2010 APD*	FY 2011 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	13	13	100%
All Investigations	8	4	50%	173	187	8.1%	183
All Complaint Closures	7			618	343	-44.5%	346
Merit Decisions (no AJ)	1	1	100%	239	237	-0.8%	429
Dismissal Decisions (no AJ)	0			0	0	NA%	73
*APD = Average Processing Days

Outcomes of Complaints in FY 2011
#	%	#	%	#	%	#	%
			Complaint Closures		Final Agency Decision (no AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
			Total Complaints Filed			8
Total Closures			7
Settlements			3	42.9%
Withdrawals			1	14.3%
Total Final Agency Actions			3	42.9%	1	33.3%	2	66.7%	0	0%
	Dismissals		0	NA%	0	NA%	0	NA%	0	NA%
	Merit Decisions		3	100%	1	33.3%	2	66.6%	0	0%
		Finding Discrimination	0	NA%	0	NA%	0	NA%	0	NA%
		Finding No Discrimination	3	100%	1	33.3%	2	66.7%	0	0%

Costs Associated with EEO Process in FY 2011
		Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/ Monetary Benefits		0	$0	$0
	ADR Settlements w/ Monetary Benefits	0	$0	$0
Investigation Costs		8	$59,520	$7,440
Complaint Closures with Monetary Benefits		2	$19,563	$9,781
	ADR Settlements w/ Monetary Benefits	1	$5,883	$5,883