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Agency Profile - USPS

U.S. Postal Service (USPS) FY 2013 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2013
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	3,756		9,021		12,777
Settlements	96	2.6%	2,741	30.4%	2,837	22.2%
Withdrawals or No Complaints Filed	1,540	41%	3,914	43.4%	5,454	42.7%
Complaints Filed*					4,210	33%
Decision to File Complaint Pending at End of FY					276	2.2%

*Includes only complaints filed in FY 2013 where counseling was also completed during FY 2013.

Agency Use of ADR for EEO Dispute Resolution in FY 2013
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	12,777	94.7%	70.6%
Complaint Closures	4,310	10.3%	9%

Bases Most Frequently Alleged in FY 2013 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	REPRISAL	AGE	DISABILITY (PHYSICAL)

Timeliness in FY 2013
	Total #	# Timely	% Timely	FY 2012 APD*	FY 2013 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	12,760	12,567	98.5%
All Investigations	2,821	2,749	97.4%	113	137	21.2%	207
All Complaint Closures	4,310			275	279	1.5%	420
Merit Decisions (no AJ)	1,178	1,107	94%	277	266	-4%	451
Dismissal Decisions (no AJ)	1,239			48	31	-35.4%	67

*APD = Average Processing Days

Outcomes of Complaints in FY 2013
#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (no AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
	Total Complaints Filed	4,384
Total Closures	4,310
Settlements	797	18.5%
Withdrawals	258	6%
Total Final Agency Actions	3,255	75.5%	2,417	74.3%	834	25.6%	4	0.1%
Dismissals	1,240	38.1%	1,239	99.9%	1	0.1%	0	0%
Merit Decisions	2,015	61.9%	1,178	58.5%	833	41.3%	4	0.2%
Finding Discrimination	34	1.7%	0	0%	30	88.2%	4	11.8%
Finding No Discrimination	1,981	98.3%	1,178	59.5%	803	40.5%	0	0%

Costs Associated with EEO Process in FY 2013
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/Monetary Benefits	499	$638,048	$1,278
ADR Settlements w/ Monetary Benefits	485	$573,542	$1,182
Investigation Costs	2,821	$4,727,210	$1,675
Complaint Closures with Monetary Benefits	697	$5,310,405	$7,618
ADR Settlements w/ Monetary Benefits	198	$187,241	$945