Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Agency Profile - SSA

Social Security Administration (SSA) FY 2013 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2013
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	634		219		853
Settlements	8	1.3%	63	28.8%	71	8.3%
Withdrawals or No Complaints Filed	251	39.6%	63	28.8%	314	36.8%
Complaints Filed*					450	52.8%
Decision to File Complaint Pending at End of FY					18	2.1%

*Includes only complaints filed in FY 2013 where counseling was also completed during FY 2013.

Agency Use of ADR for EEO Dispute Resolution in FY 2013
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	853	69.3%	25.7%
Complaint Closures	436	73.4%	1.8%

Bases Most Frequently Alleged in FY 2013 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	REPRISAL	AGE	RACE (BLACK OR AFRICAN AMERICAN)

Timeliness in FY 2013
	Total #	# Timely	% Timely	FY 2012 APD*	FY 2013 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	853	746	87.5%
All Investigations	384	155	40.4%	195	252	29.2%	207
All Complaint Closures	436			506	533	5.3%	420
Merit Decisions (no AJ)	148	17	11.5%	460	577	25.4%	451
Dismissal Decisions (no AJ)	75			58	147	153.4%	67

*APD = Average Processing Days

Outcomes of Complaints in FY 2013
	#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (no AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
Total Complaints Filed	481
Total Closures	436
Settlements	70	16.1%
Withdrawals	45	10.3%
Total Final Agency Actions	321	73.6%	223	69.5%	95	29.6%	3	0.9%
Dismissals	82	25.5%	75	91.5%	7	8.5%	0	0%
Merit Decisions	239	74.5%	148	61.9%	88	36.8%	3	1.3%
Finding Discrimination	7	2.9%	0	0%	4	57.1%	3	42.9%
Finding No Discrimination	232	97.1%	148	63.8%	84	36.2%	0	0%

Costs Associated with EEO Process in FY 2013
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/Monetary Benefits	2	$12,000	$6,000
ADR Settlements w/ Monetary Benefits	2	$12,000	$6,000
Investigation Costs	384	$1,803,398	$4,696
Complaint Closures with Monetary Benefits	49	$1,039,484	$21,213
ADR Settlements w/ Monetary Benefits	0	$0	$0