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Agency Profile - SBA

Small Business Administration (SBA) FY 2013 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2013
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	55		2		57
Settlements	4	7.3%	0	0%	4	7%
Withdrawals or No Complaints Filed	19	34.5%	1	50%	20	35.1%
Complaints Filed*					30	52.6%
Decision to File Complaint Pending at End of FY					3	5.3%

*Includes only complaints filed in FY 2013 where counseling was also completed during FY 2013.

Agency Use of ADR for EEO Dispute Resolution in FY 2013
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	57	84.2%	3.5%
Complaint Closures	31	3.2%	3.2%

Bases Most Frequently Alleged in FY 2013 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	REPRISAL	AGE	DISABILITY (PHYSICAL)

Timeliness in FY 2013
	Total #	# Timely	% Timely	FY 2012 APD*	FY 2013 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	57	42	73.7%
All Investigations	24	15	62.5%	204	294	44.1%	207
All Complaint Closures	31			313	1,539	391.7%	420
Merit Decisions (no AJ)	9	0	0%	329	215	-34.7%	451
Dismissal Decisions (no AJ)	11			21	96	357.1%	67

*APD = Average Processing Days

Outcomes of Complaints in FY 2013
	#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (no AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
Total Complaints Filed	32
Total Closures	31
Settlements	5	16.1%
Withdrawals	2	6.5%
Total Final Agency Actions	24	77.4%	20	83.3%	4	16.7%	0	0%
Dismissals	11	45.8%	11	100%	0	0%	0	0%
Merit Decisions	13	54.2%	9	69.2%	4	30.8%	0	0%
Finding Discrimination	1	7.7%	1	100%	0	0%	0	0%
Finding No Discrimination	12	92.3%	8	66.7%	4	33.3%	0	0%

Costs Associated with EEO Process in FY 2013
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/Monetary Benefits	1	$50,000	$50,000
ADR Settlements w/ Monetary Benefits	0	$0	$0
Investigation Costs	24	$111,092	$4,628
Complaint Closures with Monetary Benefits	4	$27,000	$6,750
ADR Settlements w/ Monetary Benefits	0	$0	$0