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Federal Sector ADR: Defense Intelligence Agency (DIA)

Defense Intelligence Agency (DIA)

Contact:

Dale Vergott ADR Programs Manager
(202) 231-8178
Email: dale.vergott@dia.mil

Fiscal Year	2006	2007	2008	2009
Size of Work Force	N/A	N/A	N/A	N/A
Pre-Complaint Process
Completed/Ended Counselings	44	45	48	67
Offered ADR	18	43	48	45
Processed and Completed (Participations)	1	10	8	37
Resolutions (Settlements and Withdrawals)	0	6	8	31
Formal Complaint Process
Complaint Closures	4	30	30	31
Offered ADR	1	13	23	27
Processed and Completed (Participations)	1	0	6	5
Resolutions (Settlements and Withdrawals)	1	0	6	6

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year	2000	2001	2002	2003	2004	2005
Size of Work Force	N/A	N/A	N/A	N/A	N/A	N/A
Pre-Complaint Process
Completed Counselings	37	28	13	11	10	26
Offered ADR	N/A	N/A	1	2	13	15
Processed in ADR	5	4	1	2	4	15
Completed ADR	5	4	0	3	4	15
Resolved Disputes	2	2	0	1	2	10
Formal Complaint Process
Complaints Filed	24	22	13	2	12	10
Complaints in Inventory	55	45	39	29	29	28
Offered ADR	N/A	N/A	1	0	0	5
Processed in ADR	N/A	1	1	0	0	5
Completed ADR	4	1	1	0	0	5
Resolved Disputes	1	1	1	0	0	5