Return to Home PagePermanent Workforce:62,867 Temporary Workforce:1,123 Total Workforce: 63,990
|
|
Total # |
Men |
Women |
Hispanic or Latino |
White |
Black or African American |
Asian |
Native Hawaiian/ Other Pacific Islander |
American Indian/ Alaska Native | Two or More Races | Individuals with Targeted Disabilities |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Permanent Workforce | 62,867 | 30.40% | 69.60% | 13.53% | 51.55% | 28.59% | 4.45% | 0.20% | 1.28% | 0.41% | 2.04% |
| Major Occupations: | |||||||||||
| Social Insurance Administration | 27,406 | 29.52% | 70.48% | 16.47% | 54.97% | 21.88% | 4.60% | 0.18% | 1.63% | 0.28% | 1.27% |
| Contact Representative | 11,413 | 23.39% | 76.61% | 23.01% | 36.72% | 33.70% | 4.22% | 0.39% | 1.38% | 0.57% | 3.38% |
| General Legal & Kindred Administration | 3,468 | 28.52% | 71.48% | 5.77% | 28.69% | 56.08% | 8.28% | 0.09% | 0.40% | 0.69% | 1.73% |
| GS-14 and GS-15* | 3,258 | 48.53% | 51.47% | 6.29% | 70.38% | 19.06% | 2.70% | 0.06% | 1.20% | 0.31% | 0.71% |
| Senior Pay Level* | 1,394 | 76.40% | 23.60% | 4.81% | 85.37% | 7.32% | 0.86% | 0.07% | 1.22% | 0.36% | 0.93% |
| SES | 148 | 62.84% | 37.16% | 8.11% | 75.00% | 15.54% | 0.68% | 0.00% | 0.68% | 0.00% | 0.00% |
| First-Level Officials/ Managers | 2,185 | 28.47% | 71.53% | 16.80% | 49.52% | 28.47% | 3.57% | 0.18% | 1.10% | 0.37% | 0.82% |
| Mid-Level Officials/ Managers | 3,442 | 40.99% | 59.01% | 10.05% | 63.68% | 21.96% | 2.32% | 0.12% | 1.63% | 0.23% | 0.49% |
| Senior-Level Officials/ Managers | 694 | 53.46% | 46.54% | 5.76% | 70.75% | 19.74% | 1.73% | 0.00% | 1.73% | 0.29% | 0.43% |
*Does not include pay-banded employees
As of September 30, 2008, SSA employed 1,289 (2.01%) Individuals with Targeted Disabilities meeting the federal 2% participation rate goal in its total work force. This represented an increase of one employee over FY 2007 and a decrease of 146 employees since FY 2004. The participation rate for FY 2007 was 2.06% and for FY 2004 was 2.2%. Over the 5-year period SSA had a net decrease of 0.19% in employees with targeted disabilities.
I. Counseling
SSA timely processed 70.3% of the 884 pre-complaint counselings (without remands) completed in FY 2008.
II. Bases of Complaints Filed
The bases of alleged discrimination most often raised were: (1) Age; (2) Reprisal; and (3) Disability (Physical). Of the 466 complaints filed at SSA, 140 contained allegations of race (Black/African American) discrimination, 46 contained allegations of race (White) discrimination, 9 contained allegations of race (Asian) discrimination, 1 contained an allegation of race (American Indian/Alaska Native) discrimination, 19 contained allegations of color discrimination and 186 contained allegations of disability discrimination.
III. Complaint Processing Times
Of the 238 completed investigations, 29.4% were timely. SSA's average time for completing an investigation was 259 days. Of the agencies completing 25 or more investigations, the U.S. Postal Service had the lowest average of 103 days.
SSA's average processing time for all complaint closures increased from 161 days in FY 2007 to 507 days in FY 2008. The government-wide average was 336 days.
IV. Costs
SSA agreed to pay $7,420 for 92 pre-complaint settlements, of which 3 were monetary settlements averaging $2,473. SSA expended a total of $583,962 for 238 complaint investigations, for an average expenditure of $2,453.
SSA agreed to pay a total of $282,740 plus other benefits for 57 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For the 26 complaint closures with monetary benefits, the average award was $10,875.
| Pre-Complaint Counseling Outcomes | Completed by EEO Counselor | Completed Using ADR | All Completed Counselings | |||
|---|---|---|---|---|---|---|
| # | % | # | % | # | % | |
| Pre-Complaint Counselings: | 802 | 82 | 884 | |||
| Settlements | 25 | 3.1% | 67 | 34.7% | 92 | 10.4% |
| Withdrawals or No Complaints Filed | 314 | 39.2% | 15 | 7.8% | 329 | 37.2% |
| Complaints Filed* | 448 | 50.7% | ||||
| Decision to File Complaint Pending at End of Fiscal Year | 15 | 1.7% | ||||
*Includes only complaints filed in FY 2008 where counseling was also completed during FY 2008.
| Counseling | Complaint | |
|---|---|---|
| Completed/Ended Counselings/Complaint Closures | 884 | 320 |
| Total Number Offered ADR | 713 | 227 |
| ADR Offer Rate* | 80.7% | 70.9% |
| ADR Participation Rate* | 21.8% | 8.4% |
| Total ADR Settlements | 67 | 12 |
| Total ADR Settlements Amount | $1,420.80 | $51,657.60 |
* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.
| Total # | # Timely | % Timely | FY 2007 APD* | FY 2008 APD | % Change | |
|---|---|---|---|---|---|---|
| All Pre-Complaint Counselings (minus remands) | 884 | 621 | 70.3% | |||
| All Investigations | 238 | 70 | 29.4% | 246 | 259 | 5.3% |
| All Complaint Closures | 320 | 587 | 507 | -13.6% | ||
| Merit Decisions (no AJ) | 115 | 35 | 30.4% | 776 | 578 | -25.5% |
| Dismissal Decisions (no AJ) | 64 | 155 | 95 | -38.7% |
*APD = Average Processing Days
| Complaint Closures |
Final Agency Decision (no AJ Decision) |
Final Order (AJ Decision Fully Implemented) |
Final Order (AJ Decision Not Fully Implemented) |
|||||
|---|---|---|---|---|---|---|---|---|
| # | % | # | % | # | % | # | % | |
| Total Complaints Filed | 466 | |||||||
| Total Closures | 320 | |||||||
| Settlements | 54 | 16.9% | ||||||
| Withdrawals | 35 | 10.9% | ||||||
| Total Final Agency Actions | 231 | 72.2% | 179 | 77.5% | 48 | 20.8% | 4 | 1.7% |
| Dismissals | 68 | 29.4% | 64 | 94.1% | 4 | 5.88% | 0 | 0% |
| Merit Decisions | 163 | 70.6% | 115 | 70.6% | 44 | 27% | 4 | 2.5% |
| Finding Discrimination | 7 | 4.3% | 0 | 0% | 3 | 42.9% | 4 | 57.1% |
| Finding No Discrimination | 156 | 95.7% | 115 | 73.7% | 41 | 26.3% | 0 | 0% |
This page was last modified on September 15, 2009.