The U.S. Equal Employment Opportunity Commission

Office of Personnel Management (OPM)

Permanent Workforce: 5,021 Temporary Workforce: 86 Total Workforce: 5,107

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans/ Pacific Islanders American Indians/ Alaskan Natives Individuals with Targeted Disabilities
Permanent Work Force 5,021 40.51% 59.49% 4.08% 68.09% 24.88% 2.33% 0.62% 0.80%
Major Occupations:
Human Resources Management 385 34.81% 65.19% 4.68% 58.70% 32.21% 3.90% 0.52% 0.52%
Contact Representative 228 21.49% 78.51% 2.19% 71.05% 25.00% 1.32% 0.44% 2.19%
Information Technology Management 166 57.83% 42.17% 3.61% 63.86% 24.10% 7.23% 1.20% 0.00%
GS-14 and GS-15* 510 51.37% 48.63% 3.14% 73.92% 19.02% 3.33% 0.59% 0.39%
Senior Pay Level* 65 67.69% 32.31% 9.23% 81.54% 7.69% 1.54% 0.00% 1.54%
First-Level Officials/Managers 43 37.21% 62.79% 6.98% 53.49% 37.21% 2.33% 0.00% 0.00%
Mid-Level Officials/Managers 216 51.85% 48.15% 2.31% 80.56% 15.28% 1.85% 0.00% 0.46%
Senior-Level Officials/Managers 192 64.06% 35.94% 6.25% 81.25% 10.94% 1.56% 0.00% 0.52%
Unclassified Managers 1 100.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00%

*Does not include pay-banded employees

EEO Complaint Processing

  1. Counseling

    Of the 81 pre-complaint counselings (without remands) completed in FY 2005, OPM timely processed 77.8%.

  2. Issues and Bases of Complaints Filed

    Of the 54 complaints filed at OPM, the top 3 issues of alleged discrimination were: (1) Retirement; (2) Terms/Conditions of Employment; and (3) Harassment - Non-Sexual. The top 3 bases of alleged discrimination were: (1) Reprisal; (2) Age; and (3) Sex - Female.

  3. Complaint Processing Times

    OPM's average time for completing an investigation was 179 days. The government-wide average was 237 days in FY 2005.

    OPM's average processing time for all complaint closures decreased from 588 days in FY 2004 to 346 days in FY 2005. The government-wide average was 411 days.

  4. Pending Inventory

    OPM had a total of 36 complaints pending at the end of FY 2005, with 7 pending acknowledgment; 4 pending investigation for an average of 33 days; and 6 pending the issuance of final decisions for an average of 645 days.

  5. Costs

    OPM agreed to pay $960 for 2 pre-complaint settlements, of which 1 was a monetary settlement for $960. OPM expended a total of $91,599 for 32 complaint investigations, for an average expenditure of $2,862.

    OPM agreed to pay a total of $68,000 for 3 complaint closures through settlement agreement, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award was $22,667.

Outcome of Counselings Completed in FY 2005

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 80 1 81
Settlements 1 1.3% 1 100% 2 2.5%
No Complaints Filed 33 41.3% 0 0% 33 40.7%
Complaints Filed* 45 55.6%
Decision to File Complaint Pending at End of Fiscal Year 1 1.2%

*Includes only complaints filed in FY 2005 where counseling was also completed during FY 2005.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints

ADR Offers*

ADR Participation*
# # % # %
FY 2004 Completed/Ended Counselings 109 23 21.1% 3 2.8%
FY 2005 Completed/Ended Counselings 81 64 79% 0 0%
Percentage Change from FY 2004 to FY 2005 -25.7% 178.3% -100%
FY 2004 Complaint Workload ** 109 0 0% 0 0%
FY 2005 Complaint Workload ** 139 0 0% 0 0%
Percentage Change from FY 2004 to FY 2005 27.5% -- --

*Using newly collected data, EEOC revised the formula for calculating the ADR offer and participation rates in FYs 2004-2005.

**Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2004 APD* FY 2005 APD % Change
All Completed/Ended Counselings (minus remands) 81 63 77.8%
All Investigations 32 18 56.3% 324.7 179 -44.9%
All Complaint Closures 103 587.8 345.9 -41.2%
Merit Decisions (no AJ) 15 3 20% 0 626.7 --
Dismissal Decisions (no AJ) 67 278.7 147.85 -47%

*APD = Average Processing Days

Outcomes of Complaints in FY 2005

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 54
Total Closures 103
Settlements 3 2.9%
Withdrawals 7 6.8%
Total Final Agency Actions 93 90.3% 82 88.2% 10 10.8% 1 1.1%
Dismissals 67 72% 67 100% 0 0% 0 0%
Merit Decisions 26 28% 15 57.7% 10 38.5% 1 3.8%
Finding Discrimination 1 3.8% 0 0% 0 0% 1 100%
Finding No Discrimination 25 96.2% 15 60% 10 40% 0 0%

This page was last modified on June 22, 2006.

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