The U.S. Equal Employment Opportunity Commission

Court Services and Offender Supervision Agency (CSOSA)

Permanent Workforce: :  1,011 Temporary Workforce: 71 Total Workforce: 1,082

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans/ Pacific Islanders American Indians/ Alaskan Natives Individuals with Targeted Disabilities
Permanent Work Force 1,011 36.89% 63.11% 3.76% 13.65% 80.91% 1.58% 0.10% 0.20%
Major Occupations:
Social Science 645 37.52% 62.48% 4.65% 12.87% 81.24% 1.24% 0.00% 0.16%
GS-14 and GS-15* 91 54.95% 45.05% 1.10% 41.76% 52.75% 4.40% 0.00% 0.00%
Senior Pay Level* 12 50.00% 50.00% 0.00% 33.33% 66.67% 0.00% 0.00% 0.00%
First-Level Officials/Managers 9 33.33% 66.67% 0.00% 11.11% 88.89% 0.00% 0.00% 0.00%
Mid-Level Officials/Managers 94 43.62% 56.38% 2.13% 22.34% 75.53% 0.00% 0.00% 0.00%
Senior-Level Officials/Managers 33 63.64% 36.36% 3.03% 36.36% 57.58% 3.03% 0.00% 0.00%
Unclassified Managers 0 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

*Does not include pay-banded employees

EEO Complaint Processing

  1. Counseling

    Of the 6 pre-complaint counselings (without remands) completed in FY 2005, CSOSA timely processed 50%.

  2. Issues and Bases of Complaints Filed

    Of the 4 complaints filed at CSOSA, the top 3 issues of alleged discrimination were: (1) Promotion/Non-Selection; (2) Harassment - Non-Sexual; and (3) Termination.  The top 3 bases of alleged discrimination were: (1) Age; (2) Disability - Physical; and (3) National Origin - Other.

  3. Complaint Processing Times

    CSOSA's average time for completing an investigation was 241 days.  The government-wide average was 237 days in FY 2005.

    CSOSA's average processing time for all complaint closures decreased from 570 days in FY 2004 to 392 days in FY 2005.  The government-wide average was 411 days.

  4. Pending Inventory

    CSOSA had a total of 7 complaints pending at the end of FY 2005, with 3 pending acknowledgment; none pending investigation; and 1 pending the issuance of final decisions for 541 days.

  5. Costs

    CSOSA agreed to pay $1,000 for 2 pre-complaint settlements, of which 1 was a monetary settlement for $1,000.  CSOSA expended a total of $6,225 for 2 complaint investigations, for an average expenditure of $3,113.

    CSOSA agreed to pay a total of $4,482 for 1 complaint closure through settlement agreement, final agency decisions, and final agency orders fully implementing AJ decisions.  For complaint closures with benefits, the average award was $4,482.

Outcome of Counselings Completed in FY 2005

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 2 4 6
Settlements 0 0% 2 50% 2 33.3%
No Complaints Filed 0 0% 0 0% 0 0%
Complaints Filed* 4 66.7%
Decision to File Complaint Pending at End of Fiscal Year 0 0%

*Includes only complaints filed in FY 2005 where counseling was also completed during FY 2005.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints

ADR Offers*

ADR Participation*
# # % # %
FY 2004 Completed/Ended Counselings 10 10 100% 5 50%
FY 2005 Completed/Ended Counselings 6 6 100% 5 83.3%
Percentage Change from FY 2004 to FY 2005 -40% -40% 0%
FY 2004 Complaint Workload ** 21 6 28.6% 1 4.8%
FY 2005 Complaint Workload ** 11 1 9.1% 1 9.1%
Percentage Change from FY 2004 to FY 2005 -47.6% -83.3% 0%

*Using newly collected data, EEOC revised the formula for calculating the ADR offer and participation rates in FYs 2004-2005.

**Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2004 APD* FY 2005 APD % Change
All Completed/Ended Counselings (minus remands) 6 3 50%
All Investigations 2 2 100% 417.6 241 -42.3%
All Complaint Closures 4 570 391.8 -31.3%
Merit Decisions (no AJ) 2 0 0% 488.7 737 50.8%
Dismissal Decisions (no AJ) 0 0 0 --

*APD = Average Processing Days

Outcomes of Complaints in FY 2005

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 4
Total Closures 4
Settlements 1 25%
Withdrawals 1 25%
Total Final Agency Actions 2 50% 2 100% 0 0% 0 0%
Dismissals 0 0% 0 -- 0 -- 0 --
Merit Decisions 2 100% 2 100% 0 0% 0 0%
Finding Discrimination 0 0% 0 -- 0 -- 0 --
Finding No Discrimination 2 100% 2 100% 0 0% 0 0%


This page was last modified on June 22, 2006.

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