The U.S. Equal Employment Opportunity Commission

Tennessee Valley Authority (TVA)

Total Workforce: 12,742

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans / Pacific Islanders American Indians / Alaskan Natives
Permanent Workforce 12,742 79.96% 20.04% 0.54% 88.34% 9.04% 1% 0.91%
Major Occupations                
Business Support 575 10.78% 89.22% 0.87% 84.51% 13.23% 0% 1.39%
Unit Operations 731 92.61% 7.39% 0.41% 87.82% 10.4% 0% 1.37%
Program Analyst 102 60.71% 39.29% 0% 89.22% 9.8% 0.98% 0%
Senior Pay Level* 45 84.38% 15.62% 0% 95.56% 4.44% 0% 0%

*Does not include pay-banded employees

** Not provided by the agency

Targeted Disabilities

Employees with targeted disabilities represented 0.99% of the total government workforce in FY 2004, and of agencies with a permanent workforce of 500 or more, the Equal Employment Opportunity Commission, at 2.23%, had the highest percentage of employees with targeted disabilities. At TVA, employees with targeted disabilities represented 0.61% of the total workforce.

EEO Complaint Processing

  1. Counseling

    There were 130 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). TVA timely processed 96.2% of the total number of counselings. Following counseling, 53 formal complaints of discrimination were filed.

  2. Alternative Dispute Resolution

    Of TVA's 130 instances of counseling, ADR was offered 27.7 % of the time; the parties elected to participate in 8.5% of the completed counselings; and 87.5% of the ADR closures were resolved through settlements or withdrawals.

    At the formal complaint phase, TVA offered ADR 1.3% of the time; the parties elected to participate in 1.3% of the complaint workload; and 50% of the ADR closures were resolved through settlements or withdrawals.

  3. Processing Times

    Of the agencies completing 25 or more investigations, TVA was the only agency to complete 100% of their

    investigations within the regulatory time frames, with an average processing time of 117 days. In most instances, the regulations require completion of investigations within 180 days.

    TVA's average processing time for all complaint closures decreased from 294 days in FY 2003 to 148 days in FY 2004. The government-wide average was 469 days.

  4. Pending Inventory

    TVA had a total of 91 complaints pending at the end of FY 2004, with 2 pending acknowledgment for an average of 869 days; 13 pending investigation for an average of 90 days; and 40 pending the issuance of final decisions for an average of 408 days.

  5. Costs

    TVA agreed to pay $73,082 for 13 counseling settlements with benefits, an average $5,621.69 per counseling settled.

    TVA agreed to pay a total of $204,585 for 20 complaint closures through settlement agreement, final agency decision, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award (including back/front pay, compensatory damages, attorney's fees, and lump sum payments) was $10,229.

    TVA expended a total of $102,531 for 34 complaint investigations, for an average expenditure of $3,016.

Outcome of Counselings Completed in FY 2004

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Total Instances of Counseling: 122   8   130  
Settlements 8 6.55% 5 62.50% 13 10.00%
Withdrawal/no Complaint Filed 16 13.1% 2 25% 18 13.84%
Complaints Filed*         53 40.76%
Decision to File Complaint Pending at End of Fiscal Year         46 35.38%

*Includes only complaints filed in FY 2004 where counseling was also completed during FY 2004.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints ADR Offers ADR Participation
# # % # %
FY 2003 Pre-Complaint Counselings 203 16 8.00% 15 7.00%
FY 2004 Pre-Complaint Counselings 130 36 27.69% 11 8.46%
Percentage Change FY 2003 to FY 2004 -35.96% 125.00%   -26.66%  
FY 2003 Complaints* 162 6 4.00% 6 4.00%
FY 2004 Complaints* 150 2 1.33% 2 1.33%
Percentage Change FY 2003 to FY 2004 -7.40% -66.66%   -66.66%  

*Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2003 APD* FY 2004 APD % Change
All Counselings (minus remands) 130 125 96.15%      
All Investigations 34 34 100% 108 117 8.33%
Merit Decisions (no AJ) 23 6 26.09% 559 300 -46.33%
Dismissal Decisions 8     154 50 -67.53%

*APD = Average Processing Days

Outcomes of Complaints Closed in FY 2004

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
Total Closures (59) # % # % # % # %
Settlements 18 30.50%            
Withdrawals 5 8.47%            
Dismissals 8 13.55%            
Merit Decisions 28 47.45%            
Finding Discrimination 2 7.14% 1 50.00% 1 50.00% 0 0.00%
Finding No Discrimination 26 92.85% 22 84.61% 4 15.38% 0 0.00%

This page was last modified on May 3, 2005.

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