The U.S. Equal Employment Opportunity Commission

Table 17 Types of Complaint Closures

Agency Name Total Number Complaints Closed # of Complaints Closed by Settlements % of Complaints Closed by Settlements # of Complaints Closed by Withdrawals % of Complaints Closed by Withdrawals # of Complaints Closed by Dismissals % of Complaints Closed by Dismissals # of Complaints Closed with Merit Determinations % of Complaints Closed with Merit Determinations
Agency for International Development 5 0 0.00 2 40.00 2 40.00 1 20.00
Armed Forces Retirement Home 0 0 0.00 0 0.00 0 0.00 0 0.00
Broadcasting Board of Governors 16 3 18.75 1 6.25 3 18.75 9 56.25
Central Intelligence Agency 22 7 31.82 0 0.00 9 40.91 6 27.27
Commodity Futures Trading Commission 8 0 0.00 0 0.00 0 0.00 8 100.00
Consumer Product Safety Commission 4 2 50.00 0 0.00 0 0.00 2 50.00
Corporation for National and Community Service 17 11 64.71 0 0.00 1 5.88 5 29.41
Court Services and Offender Supervision Agency for the District of Columbia 13 3 23.08 3 23.08 0 0.00 7 53.85
Defense Army and Air Force Exchange Service 175 57 32.57 9 5.14 31 17.71 78 44.57
Defense Commissary Agency 186 43 23.12 55 29.57 54 29.03 34 18.28
Defense Contract Audit Agency 39 10 25.64 5 12.82 5 12.82 19 48.72
Defense Contract Management Agency 99 21 21.21 6 6.06 7 7.07 65 65.66
Defense Dependent Education Activity 92 16 17.39 7 7.61 8 8.70 61 66.30
Defense Finance and Accounting Service 176 36 20.45 9 5.11 51 28.98 80 45.45
Defense Human Resource Activity 3 0 0.00 0 0.00 1 33.33 2 66.67
Defense Information Systems Agency 16 4 25.00 1 6.25 4 25.00 7 43.75
Defense Intelligence Agency 11 4 36.36 4 36.36 0 0.00 3 27.27
Defense Logistics Agency 199 53 26.63 22 11.06 38 19.10 86 43.22
Defense National Geospatial-Intelligence 32 19 59.38 8 25.00 3 9.38 2 6.25
Defense National Guard Bureau 42 9 19.57 9 19.57 14 33.33 10 23.80
Defense National Security Agency 21 4 21.43 4 21.43 5 23.81 8 38.10
Defense Nuclear Facilities Safety Board 0 0 0.00 0 0.00 0 0.00 0 0.00
Defense Office of the Inspector General 1 1 100.00 0 0.00 0 0.00 0 0.00
Defense, Office of the Secretary 29 6 20.69 2 6.90 8 27.59 13 44.83
Defense Security Service 14 10 71.43 1 7.14 2 14.29 1 7.14
Defense Threat Reduction Agency 5 2 40.00 1 20.00 0 0.00 2 40.00
Defense Uniformed Services University 2 0 0.00 0 0.00 0 0.00 2 100.00
Department of Agriculture 1,146 267 23.30 58 5.06 156 13.61 665 58.03
Department of Commerce 279 49 17.56 53 19.00 40 14.34 137 49.10
Department of Education 30 3 10.00 8 26.67 2 6.67 17 56.67
Department of Energy 111 41 36.94 10 9.01 16 14.41 44 39.64
Department of Health and Human Services 270 70 25.93 36 13.33 68 25.19 96 35.56
Department of Homeland Security 894 195 21.81 117 13.09 258 28.86 324 36.24
Department of Housing and Urban Development 170 40 23.53 20 11.76 30 17.65 80 47.06
Department of Justice 1,004 104 10.36 55 5.48 206 20.52 639 63.65
Department of Labor 202 39 19.31 11 5.45 62 30.69 90 44.55
Department of State 80 13 16.25 5 6.25 25 31.25 37 46.25
Department of the Air Force 703 205 29.16 91 12.94 137 19.49 270 38.41
Department of the Army 882 399 45.24 101 11.45 181 20.52 201 22.79
Department of the Interior 360 104 28.89 11 3.06 56 15.56 189 52.50
Department of the Navy 928 236 25.43 86 9.27 132 14.22 474 51.08
Department of the Treasury 814 176 21.62 108 13.27 140 17.20 390 47.91
Department of Transportation 490 74 15.10 23 4.69 136 27.76 257 52.45
Department of Veterans Affairs 2,375 507 21.35 199 8.38 513 21.60 1,156 48.67
Environmental Protection Agency 93 11 11.83 7 7.53 23 24.73 52 55.91
EOP - National Drug Control Policy 0 0 0.00 0 0.00 0 0.00 0 0.00
EOP - Office of Administration 0 0 0.00 0 0.00 0 0.00 0 0.00
EOP - Office of Management and Budget 1 1 100.00 0 0.00 0 0.00 0 0.00
EOP - Office of the U.S. Trade Representative 1 0 0.00 0 0.00 0 0.00 1 100.00
Equal Employment Opportunity Commission 51 14 27.45 10 19.61 4 7.84 23 45.10
Export-Import Bank of the US 4 3 75.00 1 25.00 0 0.00 0 0.00
Farm Credit Administration 1 1 100.00 0 0.00 0 0.00 0 0.00
Federal Communications Commission 6 0 0.00 0 0.00 0 0.00 6 100.00
Federal Deposit Insurance Corporation 55 8 14.55 7 12.73 3 5.45 37 67.27
Federal Election Commission 1 1 100.00 0 0.00 0 0.00 0 0.00
Federal Energy Regulatory Commission 1 1 100.00 0 0.00 0 0.00 0 0.00
Federal Housing Finance Board 3 0 0.00 1 33.33 2 66.67 0 0.00
Federal Labor Relations Authority 1 0 0.00 1 100.00 0 0.00 0 0.00
Federal Maritime Commission 0 0 0.00 0 0.00 0 0.00 0 0.00
Federal Mediation and Conciliation Service 0 0 0.00 0 0.00 0 0.00 0 0.00
Federal Reserve System--Board of Governors 6 0 0.00 2 33.33 1 16.67 3 50.00
Federal Retirement Thrift Investment Board 1 1 100.00 0 0.00 0 0.00 0 0.00
Federal Trade Commission 7 4 57.14 0 0.00 0 0.00 3 42.86
General Services Administration 125 34 27.20 2 1.60 28 22.40 61 48.80
Government Printing Office 49 15 30.61 2 4.08 12 24.49 20 40.82
Holocaust Memorial Museum U.S. 1 0 0.00 0 0.00 0 0.00 1 100.00
International Boundary and Water Commission 6 0 0.00 2 33.33 2 33.33 2 33.33
International Trade Commission 0 0 0.00 0 0.00 0 0.00 0 0.00
John F. Kennedy Center for the Performing Arts 1 0 0.00 0 0.00 1 100.00 0 0.00
Merit Systems Protection Board 4 4 100.00 0 0.00 0 0.00 0 0.00
National Aeronautics and Space Administration 47 16 34.04 0 0.00 8 17.02 23 48.94
National Archives and Records Administration 25 6 24.00 1 4.00 4 16.00 14 56.00
National Credit Union Administration 9 1 11.11 1 11.11 0 0.00 7 77.78
National Endowment for the Arts 1 0 0.00 0 0.00 1 100.00 0 0.00
National Endowment for the Humanities 0 0 0.00 0 0.00 0 0.00 0 0.00
National Gallery of Art 18 0 0.00 0 0.00 2 11.11 16 88.88
National Labor Relations Board 24 3 12.50 3 12.50 14 58.33 4 16.67
National Science Foundation 8 2 25.00 2 25.00 3 37.50 1 12.50
National Transportation Safety Board 3 1 33.33 0 0.00 0 0.00 2 66.67
Nuclear Regulatory Commission 16 8 50.00 4 25.00 0 0.00 4 25.00
Office of Personnel Management 24 1 4.17 3 12.50 10 41.67 10 41.67
Office of Special Counsel 3 3 100.00 0 0.00 0 0.00 0 0.00
Overseas Private Investment Corporation 0 0 0.00 0 0.00 0 0.00 0 0.00
Peace Corps 4 1 25.00 0 0.00 0 0.00 3 75.00
Pension Benefit Guaranty Corporation 4 1 25.00 0 0.00 3 75.00 0 0.00
Railroad Retirement Board 3 1 33.33 1 33.33 0 0.00 1 33.33
Securities and Exchange Commission 27 5 18.52 2 7.41 13 48.15 7 25.93
Selective Service System 5 1 20.00 1 20.00 0 0.00 3 60.00
Small Business Administration 29 2 6.90 2 6.90 10 34.48 15 51.72
Smithsonian Institution 30 7 23.33 0 0.00 7 23.33 16 53.33
Social Security Administration 453 104 22.96 53 11.70 97 21.41 199 43.93
Tennessee Valley Authority 59 18 30.51 5 8.47 8 13.56 28 47.46
U.S. Postal Service 9,978 1,347 13.50 1,071 10.73 2,784 27.90 4,776 47.87
U.S. Tax Court 0 0 0.00 0 0.00 0 0.00 0 0.00
Cabinet Level Subtotal 21,858 4,164 19.05 2,206 10.09 5,173 23.66 10,315 47.18
Midsize Agencies Subtotal 891 200 22.20 76 8.44 184 20.42 431 47.84
Small Agencies Subtotal 404 105 26.92 43 11.03 87 22.30 169 43.33
Grand Total 23,153 4,469 19.29 2,325 10.04 5,444 23.51 10,915 47.14

This page was last modified on April 19, 2005.

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