U.S. Equal Employment Opportunity Commission

PROFILE OF SELECTED INDICATORS
UNITED STATES POSTAL SERVICE (USPS)

Permanent Workforce: 729,398

Total Reported Workforce: 821,881

United States Postal Service EEO Indicators FY 2002 FY 2003 Change
Pre-Complaint Counseling* Instances of EEO Counselor Counseling 20,394 7,668 -62.4%
% Counseled within regulatory time frame 80.2% 65.1% -18.8%
ADR Measures % of Instances of Counseling where ADR Offered 46.8% 97.2% 107.7%
ADR Election Rate 71% 77.7% 9.4%
ADR Participation Rate 33.2% 75.6% 127.7%
Complaints Filed/Complainants Complaints Filed 9,931 8,487 -14.5%
Total Workforce 854,376 821,881 -3.8%
Total Complainants 6,363 7,258 14.1%
% of Complainants Filing Single Complaint 64.1% 85.5% 33.4%
% of Workforce who are EEO Complainants 0.7% 0.9% 18.6%
Investigations Total Completed 5,711 5,568 -2.5%
Average Processing Time for Investigation (Days) 304 256 -15.8%
Amount Spent on In-House Investigations $10,242,900 $8,004,828 -21.9%
Amount Spent on Contract Investigations $608,000 $884,800 45.5%
Type of Closures Total Closures 10,053 6,634 -34.0%
Agency Dismissals 2,909 43 -98.5%
Administrative Judge Dismissals 96 85 -11.5%
Withdrawals 917 1,059 15.5%
Settlements 2,007 2,034 1.3%
Merit Decisions (with and without an AJ decision) 4,081 3,413 -16.4%
Average Processing Days (from date complaint filed) All Closures 350 590 68.6%
Agency Dismissals 129 585 353.5%
Administrative Judge Dismissals 393 327 -16.8%
Withdrawals 302 404 33.8%
Settlements 478 631 32.0%
Final Agency Decisions (with no AJ decision) 239 557 133.1%
Merit Decisions (with and without an AJ decision) 549 630 14.8%
Merit Decisions Total Number 4,081 3,413 -16.4%
Decisions with Finding of Discrimination 86 75 -12.8%
% of Decisions with Finding of Discrimination 2.1% 2.2% 4.3%
Corrective Actions/Benefits Total Number 2,093 2,109 0.8%
Amount of Frontpay/Backpay Benefits $2,129,005 $526,866 -75.3%
Amount of Lump Sum Payments $0 $1,363,028 NA
Amount of Compensatory Damages $1,933,626 $3,595,012 85.9%
Amount of Attorneys' Fees $860,408 $1,386,926 61.2%
Appeals Cases Received For Review 2,839 3,161 11.3%
Number of Cases Closed 4,107 3,440 -16.2%

NOTE: NA = Not Applicable

*The FY 2003 counseling percentages do not total 100% because the agency did not provide counseling times for all FY 2003 counselings.


This page was last modified on May 14, 2004.

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