U.S. Equal Employment Opportunity Commission

PROFILE OF SELECTED INDICATORS
UNITED STATES POSTAL SERVICE (USPS)

Permanent Workforce: 729,398

Total Reported Workforce: 821,881

USPS' permanent workforce participation rate for women was 38.06%; for Blacks was 21.11%; for Hispanics was 7.54%; for Asians/Pacific Islanders was 7.2%; and for American Indians/Alaskan Natives was 0.56%.
USPS' top four major occupations were reported as Postmaster, Supervisor, Clerk, and City Carrier.
- In the Postmaster occupation, the participation rate for women was 56.71%; for Blacks was 4.02%; for Hispanics was 3%; for Asians/Pacific Islanders was 0.57%; and for American Indians/Alaskan Natives was 1.39%.
- In the Supervisor occupation, the participation rate for women was 35.12%; for Blacks was 28.95%; for Hispanics was 7.65%; for Asians/Pacific Islanders was 4.51%; and for American Indians/Alaskan Natives was 0.5%.
- In the Clerk occupation, the participation rate for women was 54.58%; for Blacks was 24.85%; for Hispanics was 7.14%; for Asians/Pacific Islanders was 10.01%; and for American Indians/Alaskan Natives was 0.56%.
- In the City Carrier occupation, the participation rate for women was 25%; for Blacks was 17.29%; for Hispanics was 9.87%; for Asians/Pacific Islanders was 7.67%; and for American Indians/Alaskan Natives was 0.47%.
USPS' GS-14 and GS-15 grade level participation rate for women was 30.93%; for Blacks was 13.38%; for Hispanics was 6.3%; for Asians/Pacific Islanders was 3.72%; and for American Indians/Alaskan Natives was 0.65%.
USPS' Senior Pay Level participation rate for women was 26.74%; for Blacks was 15.04%; for Hispanics was 6.21%; for Asians/Pacific Islanders was 2.23%; and for American Indians/Alaskan Natives was 0.49%.
Government-wide, employees with targeted disabilities represented 1.05% of the total workforce in FY 2003. At USPS, employees with targeted disabilities represented 0.92% of the total workforce. In FY 2003, of agencies with a permanent workforce of 500 or more employees, the Social Security Administration, at 2.27%, had the highest percentage of employees with targeted disabilities.
USPS completed 15,831 ADR efforts during the pre-complaint stage, of which 5,906 resulted in a settlement.
There were 20,102 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). 7,258 individuals filed 8,487 EEO complaints.
USPS completed 2,492 ADR efforts during the complaint stage, of which 657 resulted in a settlement.
USPS settled 2,034 complaints.
USPS paid $6,871,832 in monetary benefits: $526,866 for front and/or back pay awards; $1,363,028 for lump sum payments; $3,595,012 for compensatory damages; and $1,386,926 for attorney's fees.
USPS issued 3,413 decisions on the merits. There were 75 findings of discrimination issued.
USPS took an average of 590 days to process a complaint from filing to closing. The average processing time for a merit decision was 630 days.

United States Postal Service EEO Indicators		FY 2002	FY 2003	Change
Pre-Complaint Counseling*	Instances of EEO Counselor Counseling	20,394	7,668	-62.4%
Pre-Complaint Counseling*	% Counseled within regulatory time frame	80.2%	65.1%	-18.8%
ADR Measures	% of Instances of Counseling where ADR Offered	46.8%	97.2%	107.7%
	ADR Election Rate	71%	77.7%	9.4%
	ADR Participation Rate	33.2%	75.6%	127.7%
Complaints Filed/Complainants	Complaints Filed	9,931	8,487	-14.5%
	Total Workforce	854,376	821,881	-3.8%
	Total Complainants	6,363	7,258	14.1%
	% of Complainants Filing Single Complaint	64.1%	85.5%	33.4%
	% of Workforce who are EEO Complainants	0.7%	0.9%	18.6%
Investigations	Total Completed	5,711	5,568	-2.5%
	Average Processing Time for Investigation (Days)	304	256	-15.8%
	Amount Spent on In-House Investigations	$10,242,900	$8,004,828	-21.9%
	Amount Spent on Contract Investigations	$608,000	$884,800	45.5%
Type of Closures	Total Closures	10,053	6,634	-34.0%
	Agency Dismissals	2,909	43	-98.5%
	Administrative Judge Dismissals	96	85	-11.5%
	Withdrawals	917	1,059	15.5%
	Settlements	2,007	2,034	1.3%
	Merit Decisions (with and without an AJ decision)	4,081	3,413	-16.4%
Average Processing Days (from date complaint filed)	All Closures	350	590	68.6%
	Agency Dismissals	129	585	353.5%
	Administrative Judge Dismissals	393	327	-16.8%
	Withdrawals	302	404	33.8%
	Settlements	478	631	32.0%
	Final Agency Decisions (with no AJ decision)	239	557	133.1%
	Merit Decisions (with and without an AJ decision)	549	630	14.8%
Merit Decisions	Total Number	4,081	3,413	-16.4%
	Decisions with Finding of Discrimination	86	75	-12.8%
	% of Decisions with Finding of Discrimination	2.1%	2.2%	4.3%
Corrective Actions/Benefits	Total Number	2,093	2,109	0.8%
	Amount of Frontpay/Backpay Benefits	$2,129,005	$526,866	-75.3%
	Amount of Lump Sum Payments	$0	$1,363,028	NA
	Amount of Compensatory Damages	$1,933,626	$3,595,012	85.9%
	Amount of Attorneys' Fees	$860,408	$1,386,926	61.2%
Appeals	Cases Received For Review	2,839	3,161	11.3%
Appeals	Number of Cases Closed	4,107	3,440	-16.2%

NOTE: NA = Not Applicable

*The FY 2003 counseling percentages do not total 100% because the agency did not provide counseling times for all FY 2003 counselings.

This page was last modified on May 14, 2004.

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PROFILE OF SELECTED INDICATORS UNITED STATES POSTAL SERVICE (USPS)

PROFILE OF SELECTED INDICATORS
UNITED STATES POSTAL SERVICE (USPS)