U.S. Equal Employment Opportunity Commission

PROFILE OF SELECTED INDICATORS
SOCIAL SECURITY ADMINISTRATION (SSA)

Permanent Workforce: 63,599

Total Reported Workforce: 66,607

Social Security Administration EEO Indicators FY 2002 FY 2003 Change
Pre-Complaint Counseling Instances of EEO Counselor Counseling 820 759 -7.4%
% Counseled within regulatory time frame 87.7% 88% 0.3%
ADR Measures % of Instances of Counseling where ADR Offered 9.4% 56.0% 495.7%
ADR Election Rate 21.5% 24.2% 12.6%
ADR Participation Rate 2% 13.6% 580.0%
Complaints Filed/Complainants Complaints Filed 516 468 -9.3%
Total Workforce 65,292 66,607 2.0%
Total Complainants 463 437 -5.6%
% of Complainants Filing Single Complaint 89.7% 93.4% 4.1%
% of Workforce who are EEO Complainants 0.7% 0.7% -7.5%
Investigations Total Completed 408 369 -9.6%
Average Processing Time for Investigation (Days) 237 352 48.5%
Amount Spent on In-House Investigations $0 $0 NA
Amount Spent on Contract Investigations $851,396 $744,819 -12.5%
Type of Closures Total Closures 424 496 17.0%
Agency Dismissals 65 81 24.6%
Administrative Judge Dismissals 12 20 66.7%
Withdrawals 40 58 45.0%
Settlements 83 113 36.1%
Merit Decisions (with and without an AJ decision) 220 224 1.8%
Average Processing Days (from date complaint filed) All Closures 609 647 6.2%
Agency Dismissals 80 130 62.5%
Administrative Judge Dismissals 726 841 15.8%
Withdrawals 458 443 -3.3%
Settlements 723 637 -11.9%
Final Agency Decisions (with no AJ decision) 358 465 29.9%
Merit Decisions (with and without an AJ decision) 734 875 19.2%
Merit Decisions Total Number 220 224 1.8%
Decisions with Finding of Discrimination 6 5 -16.7%
% of Decisions with Finding of Discrimination 2.7% 2.2% -18.2%
Corrective Actions/Benefits Total Number 89 118 32.6%
Amount of Frontpay/Backpay Benefits $16,864 $0 -100.0%
Amount of Lump Sum Payments $88,815 $538,089 505.9%
Amount of Compensatory Damages $24,588 $49,000 99.3%
Amount of Attorneys' Fees $70,416 $257,193 265.2%
Appeals Cases Received For Review 161 163 1.2%
Number of Cases Closed 223 197 -11.7%

NOTE: NA = Not Applicable


This page was last modified on May 14, 2004.

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