U.S. Equal Employment Opportunity Commission

PROFILE OF SELECTED INDICATORS
DEFENSE COMMISSARY AGENCY (DCA)

Permanent Workforce: 12,038

Total Reported Workforce: 15,590

DCA's permanent workforce participation rate for women was 59.32%; for Blacks was 26.35%; for Hispanics was 8.69%; for Asians/Pacific Islanders was 16.68%; and for American Indians/Alaskan Natives was 0.88%.
DCA's major occupation was reported as Commissary Store Management.
- In the Commissary Store Management occupation, the participation rate for women was 37.9%; for Blacks was 17.7%; for Hispanics was 7.9%; for Asians/Pacific Islanders was 8.8%; and for American Indians/Alaskan Natives was 1%.
DCA's GS-14 and GS-15 grade level participation rate for women was 26.56%; for Blacks was 8.59%; for Hispanics was 2.34%; for Asians/Pacific Islanders was 0.78%; and for American Indians/Alaskan Natives was 3.13%.
DCA's Senior Pay Level participation rate for women was 20%; for Blacks was 0%; for Hispanics was 0%; for Asians/Pacific Islanders was 0%; and for American Indians/Alaskan Natives was 0%.
Government-wide, employees with targeted disabilities represented 1.05% of the total workforce in FY 2003. At DCA, employees with targeted disabilities represented 1.3% of the total workforce. In FY 2003, of agencies with a permanent workforce of 500 or more employees, the Social Security Administration, at 2.27%, had the highest percentage of employees with targeted disabilities.
DCA completed 41 ADR efforts during the pre-complaint stage, of which 17 resulted in a settlement.
There were 292 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). 156 individuals filed 160 EEO complaints.
DCA completed 84 ADR efforts during the complaint stage, of which 39 resulted in a settlement.
DCA settled 69 complaints.
DCA paid $936,633 in monetary benefits: $203,385 for front and/or back pay awards; $571,948 for lump sum payments; $132,500 for compensatory damages; and $28,800 for attorney's fees.
DCA issued 52 decisions on the merits. There were 8 findings of discrimination issued.
DCA took an average of 303 days to process a complaint from filing to closing. The average processing time for a merit decision was 453 days.

Defense Commissary Agency EEO Indicators		FY 2002	FY 2003	Change
Pre-Complaint Counseling	Instances of EEO Counselor Counseling	227	218	-4.0%
Pre-Complaint Counseling	% Counseled within regulatory time frame	96.5%	91.3%	-5.4%
ADR Measures	% of Instances of Counseling where ADR Offered	16.9%	56.1%	232.0%
	ADR Election Rate	90.5%	25.0%	-72.4%
	ADR Participation Rate	15.3%	14.0%	-8.5%
Complaints Filed/Complainants	Complaints Filed	139	160	15.1%
	Total Workforce	15,624	15,590	-0.2%
	Total Complainants	135	156	15.6%
	% of Complainants Filing Single Complaint	97.1%	97.5%	0.4%
	% of Workforce who are EEO Complainants	0.9%	1.0%	15.8%
Investigations	Total Completed	77	61	-20.8%
	Average Processing Time for Investigation (Days)	252	205	-18.7%
	Amount Spent on In-House Investigations	$0	$0	NA
	Amount Spent on Contract Investigations	$19,250	$15,250	-20.8%
Type of Closures	Total Closures	142	171	20.4%
	Agency Dismissals	23	31	34.8%
	Administrative Judge Dismissals	2	2	0.0%
	Withdrawals	6	17	183.3%
	Settlements	46	69	50.0%
	Merit Decisions (with and without an AJ decision)	65	52	-20.0%
Average Processing Days (from date complaint filed)	All Closures	446	303	-32.1%
	Agency Dismissals	178	408	129.2%
	Administrative Judge Dismissals	438	163	-62.8%
	Withdrawals	167	64	-61.7%
	Settlements	414	205	-50.5%
	Final Agency Decisions (with no AJ decision)	249	433	73.9%
	Merit Decisions (with and without an AJ decision)	425	453	6.6%
Merit Decisions	Total Number	65	52	-20.0%
	Decisions with Finding of Discrimination	3	8	166.7%
	% of Decisions with Finding of Discrimination	4.6%	15.4%	233.3%
Corrective Actions/Benefits	Total Number	49	77	57.1%
	Amount of Frontpay/Backpay Benefits	$138,349	$203,385	47.0%
	Amount of Lump Sum Payments	$183,450	$571,948	211.8%
	Amount of Compensatory Damages	$116,174	$132,500	14.1%
	Amount of Attorneys' Fees	$71,785	$28,800	-59.9%
Appeals	Cases Received For Review	48	44	-8.3%
Appeals	Number of Cases Closed	82	57	-30.5%

NOTE: NA = Not Applicable

This page was last modified on May 14, 2004.

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PROFILE OF SELECTED INDICATORS DEFENSE COMMISSARY AGENCY (DCA)

PROFILE OF SELECTED INDICATORS
DEFENSE COMMISSARY AGENCY (DCA)