U.S. Equal Employment Opportunity Commission

PROFILE OF SELECTED INDICATORS
ARMY & AIR FORCE EXCHANGE SERVICE (AAFES)

Permanent Workforce: 36,612

Total Reported Workforce: 37,973

Army & Air Force Exchange Service EEO Indicators FY 2002 FY 2003 Change
Pre-Complaint Counseling Instances of EEO Counselor Counseling 273 397 45.4%
% Counseled within regulatory time frame 100% 100% 0.0%
ADR Measures % of Instances of Counseling where ADR Offered 100% 100% 0.0%
ADR Election Rate 19.4% 12.6% -35.1%
ADR Participation Rate 19.4% 12.6% -35.1%
Complaints Filed/Complainants Complaints Filed 111 107 -3.6%
Total Workforce 43,256 37,973 -12.2%
Total Complainants 110 102 -7.3%
% of Complainants Filing Single Complaint 99.1% 95.3% -3.8%
% of Workforce who are EEO Complainants 0.3% 0.3% 5.6%
Investigations Total Completed 89 77 -13.5%
Average Processing Time for Investigation (Days) 276 282 2.2%
Amount Spent on In-House Investigations $464,274 $483,309 4.1%
Amount Spent on Contract Investigations $0 $0 NA
Type of Closures Total Closures 105 92 -12.4%
Agency Dismissals 19 23 21.1%
Administrative Judge Dismissals 0 0 NA
Withdrawals 15 18 20.0%
Settlements 26 16 -38.5%
Merit Decisions (with and without an AJ decision) 45 35 -22.2%
Average Processing Days (from date complaint filed) All Closures 481 554 15.2%
Agency Dismissals 179 185 3.4%
Administrative Judge Dismissals 0 0 NA
Withdrawals 394 593 50.5%
Settlements 461 602 30.6%
Final Agency Decisions (with no AJ decision) 277 363 31.0%
Merit Decisions (with and without an AJ decision) 649 756 16.5%
Merit Decisions Total Number 45 35 -22.2%
Decisions with Finding of Discrimination 2 0 -100.0%
% of Decisions with Finding of Discrimination 4.4% 0.0% -100.0%
Corrective Actions/Benefits Total Number 28 16 -42.9%
Amount of Frontpay/Backpay Benefits $31,482 $1,281 -95.9%
Amount of Lump Sum Payments $201,431 $34,931 -82.7%
Amount of Compensatory Damages $50,000 $0 -100.0%
Amount of Attorneys' Fees $12,000 $2,500 -79.2%
Appeals Cases Received For Review 27 25 -7.4%
Number of Cases Closed 48 35 -27.1%

NOTE: NA = Not Applicable


This page was last modified on May 14, 2004.

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